8/10 Baik
SARAH
Mengembara bersama pasangan
9 Nov 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Public rooms are very impressive with lots of marble and comfotable seating. Staff at the front desk is super nice and helpful. Breakfast is well stocked with good hours. Parking was free, which was a nice perk. The location is convenient to Plaza Independecia which is a great public space to visit. Good restaurant selection nearby and it all feels very safe. To get into your room requires downloading an app. There are no room keys. Communicating with the hotel staff is easiest using WhatsApp.
The room was pretty bare bones for $250 a night. Towels were thin and did not include washcloths. Getting fresh towels was not easy. No Kleenex in the room except a tiny 3-tissue pack that was not replaced after we used the first one on Day 1. I couldn't get an iron brought to the room. Only option was to pay for the staff to press my clothes. I never did find the price schedule for that and just went out wrinkled. Pillows were very hard and uncomfortable but the bed was fine and the linens were decent and clean.
This hotel was overall adequate and clean, which is my top priority. Public spaces are luxurious but the standard rooms aren't anything special. Elevators are super fast which was really nice as we have stayed at far more expensive places that had terrible elevator service. This seems like a convention hotel with lots of groups staying here.
SARAH
Menginap 3 malam pada Jun 2025
