Outdoor pool, pool loungers
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Reviews of The Limited Hotel

3.5 out of 5
The Limited Hotel
425 Meeting Street, Charleston, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1000 reviews" "
Rating 8 - Good. 289 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tonya

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Jacqueline

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice hotel with easy check-in process. I asked for a late check-out and was told no because didn't book directly with the hotel. That was a first for me.
Stayed 2 nights in Apr 2024
Response from Alexis Jones - Director of Front Office on 15 Apr 2024
Thank you for your feedback. I'm sorry that my team did not allow you to have a late check out and I will be address this with them. We hope you choose to stay with us again and we would be happy to accommodate a late check out.

10/10 Excellent

Di

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience.
Stayed 4 nights in Apr 2024
Response from Alexis Jones - Director of Front Office on 15 Apr 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Che, Deland

Travelled with group
Nothing special about this hotel. Almost too far to walk to popular areas but doable if you can handle a 1.5-2 mile walk. Horrible parking. No hotel parking available at all. They only offer valet parking at $35 per day with minimal parking around hotel.
Stayed 2 nights in Apr 2024
Response from Alexis Jones - Director of Front Office on 10 Apr 2024
Thank you for your feedback. We are sorry to hear that you did not enjoy your stay. Due to our location, we only offer valet parking at a median price compared to others. We hope you visit the area again. Thank you.

10/10 Excellent

Richard

Stayed 2 nights in Apr 2024
Response from Alexis Jones - Front Office Director on 29 Apr 2024
Thank you for sharing your positive feedback. We are happy to hear you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Sean

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Alexis Jones, Director of Front Office on 30 Mar 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay.

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to king street and able to walk to every reservation we had! Very nice and accommodating staff as well!
Stayed 2 nights in Mar 2024
Response from Alexis Jones - Director of Front Office on 23 Mar 2024
Thank you for your positive feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again in the future!

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Alexis Jones - Director of Front Office on 18 Mar 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Alexis Jones - Director of Front Office on 18 Mar 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Janet, Gonzales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alexis Jones - Director of Front Office on 26 Feb 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Millie

Stayed 1 night in Feb 2024
Response from Alexis Jones - Director of Front Office on 23 Mar 2024
Thank you for your positive feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again in the future!

10/10 Excellent

Andraya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. The facilities were also lovely and the room was comfortable. Would definitely stay here again!
Stayed 3 nights in Feb 2024
Response from Alexis Jones - Director of Front Office on 26 Feb 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us! We look forward to seeing you again!

10/10 Excellent

Sergio, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, modern and contemporary. Convenient location.
Stayed 3 nights in Feb 2024
Response from Alexis Jones - Director of Front Office on 26 Feb 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us! We hope to see you again!

8/10 Good

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and service!
Stayed 2 nights in Feb 2024
Response from Alexis Jones - Director of Front Office on 26 Feb 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Alexis - Front Office Director on 14 Feb 2024
Thank you for your feedback. We are happy to hear that you enjoyed your stay!

10/10 Excellent

Todd

Stayed 2 nights in Feb 2024
Response from Alexis Jones - Director of Front Office on 23 Mar 2024
Thank you for your positive feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again in the future!

10/10 Excellent

Shanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and wonderful accommodations in the room. Nice and quiet inside the room so we could rest.
Stayed 1 night in Feb 2024
Response from Alexis - Front Office Director on 6 Feb 2024
Thank you for your feedback. We are happy you enjoyed your stay with us!

8/10 Good

Virginia

Stayed 2 nights in Jan 2024
Response from Alexis - Front Office Director on 20 Jan 2024
Thank you for your feedback, we are glad you enjoyed your stay with us!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Alexis Jones - Director of Front Office on 15 Jan 2024
Thank you for your feedback, we appreciate your business and hope you choose to stay with us again!

10/10 Excellent

Remington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nick was awesome at check in!
Stayed 1 night in Jan 2024
Response from Alexis Jones - Director of Front Office on 15 Jan 2024
Thank you for your feedback! We are happy to hear that you enjoyed your stay and had a great check-in experience.

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a reasonable walk or ride share to destinations at a decent cost.
Stayed 2 nights in Dec 2023
Response from Alexis - Front Office Director on 9 Jan 2024
Thank you for your feedback! We hope you choose to stay with us again!

10/10 Excellent

Bryana

Stayed 1 night in Jan 2024
Response from Alexis - Front Office Director on 9 Jan 2024
Thank you for your feedback and we hope you choose to stay with us again!

6/10 Okay

Aaron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Meh sleeping, great staff
Staff was amazing, room was clean but the bed was horrid. Huge “dent” on right side made it difficult to sleep much. Bright green light coming from the temperature control made it worse. Whole room was illuminated by it each night. Pool heater was broke so unable to enjoy. No discount or credit offered
Stayed 3 nights in Jan 2024
Response from Alexis Jones - Director of Front Office on 15 Jan 2024
Thank you for your feedback Aaron. I have sent over another response through the Marriott Review portal as well. I have issued a refund of 150 for the inconveniences you experienced while you were staying with us.

8/10 Good

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel with a friendly staff and a great breakfast restaurant. Wasn’t crazy about the location or the parking charge.
Stayed 1 night in Dec 2023
Response from Alexis - Front Office Director on 9 Jan 2024
Thank you for your feedback and we are happy to hear that you enjoyed the breakfast and had friendly encounters with our staff. We hope you choose to stay with us again!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Javier

Stayed 3 nights in Dec 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet parking rip--off
Stayed 3 nights, only used valet parking 1 night, but charged for 3 on check out. Ask for a paper print out of your final bill or you might be in for a surprise!!!!
Stayed 3 nights in Dec 2023
Response from Alexis Jones, Director of Front Office on 16 Dec 2023
Hi Kelly, I sincerely apologize that you were wrongly charged for two nights of valet parking. I have refunded the Mastercard on file for the two nights of valet parking. If there is anything else I can do to turn around this situation please reach out and let me know. I hope you give us another chance in the future.

10/10 Excellent

Brandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Staff made it 100x better!
Stayed 2 nights in Dec 2023
Response from Alexis Jones, Director of Front Office on 16 Dec 2023
Thank you for the great feedback and we are happy to hear that you enjoyed your stay!

10/10 Excellent

Geneviene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was meh. Hotel was nice.
Stayed 2 nights in Dec 2023
Response from Alexis Jones, Director of Front Office on 16 Dec 2023
Thank you for your feedback. We look forward to having you back in the future.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Alexis Jones - Director of Front Office on 11 Feb 2024
Thank you for your feedback and we hope you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice and efficient staff. Clean and comfortable room. Would stay here again.
Stayed 2 nights in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Deirdre

Liked: Staff & service, property conditions & facilities
Nice hotel , would stay again!
Stayed 2 nights in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

8/10 Good

Magally

Stayed 1 night in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, well located and clean
Stayed 2 nights in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Brandy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andre was a great host!!!
Stayed 3 nights in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants in the area. Hotel restaurant had good breakfast.
Stayed 3 nights in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Robin, Chicago

Stayed 2 nights in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

10/10 Excellent

Margaret

Stayed 3 nights in Nov 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We were somewhat disappointed with our current stay. Upon arrival, we were told that we could not check in half an hour early even though we called earlier and were told that we would be allowed to check in an hour earlier than the check-in time. However, the limited did hold our luggage while we ventured out. Once we did finally check-in, our room was HOT!!!! The maintenance personnel did come by to look at our thermostat. We were given a roundabout answer as to why the room temperature was not coming down. We were talked to like children and their explanation never proved why we could not lower the thermostat. We ended up requesting 2 fans during our stay and were not given the opportunity to swap rooms. During our breakfast, the staff played personal music in the kitchen and was heard cutting up and acting very unprofessional in their discussions. Just a few positives to note - The staff was overall friendly but not helpful and the hotel appeared well-kept.
Stayed 3 nights in Nov 2023

8/10 Good

miriam i

Stayed 3 nights in Nov 2023
Response from Alexis Jones, Director of Front Office on 17 Dec 2023
Thank you for your feedback.

8/10 Good

Todd

Stayed 3 nights in Nov 2023
Response from Alexis Jones, Director of Front Office on 17 Dec 2023
Thank you for your feedback.

2/10 Terrible

Zach

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a regrettable stay.
I had an extremely disappointing experience at The Limited in Charleston. The room was far from clean – hair in the bathtub and on the floor, noticeable stains in the bathtub. The HVAC system was outrageously loud, making it difficult to get a good night's sleep. To make matters worse, the staff was unhelpful. Overall, a regrettable stay that fell far below expectations.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room was in great condition. The hook on the bathroom door was missing.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michele

Stayed 4 nights in Nov 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
We spent three nights here, Wednesday through Saturday morning. The hotel was not crowded until Friday night. The location is convenient, near numerous restaurants, the Visitor' Center and the museum. It's an easy walk to the older sections of the city.
Stayed 3 nights in Nov 2023
Response from The Limited Hotel on 6 Nov 2023
Thank you for sharing your experience with us! We are thrilled to hear that you had a great time at The Limited Hotel. We look forward to welcoming you back soon!

2/10 Terrible

Weda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Martina was fabulous!!!! The stay was awful! AC didn’t work and we were given a box fan that gave little help. No AC for the 3 nights we were there and no other compensation. Terrible experience.
Stayed 3 nights in Oct 2023
Response from The Limited Hotel on 6 Nov 2023
Dear guest, We very much appreciate your rating. I am sorry that our service and establishment did not meet your expectations. Our main goal is to provide and ensure high quality service to our guests and guarantee an exceptional stay. Please allow me to express my apologies for falling short. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2023
Response from Alexis - Front Office Director on 6 Jan 2024
Thank you for your response! We hope you enjoyed your stay with us and choose us again in the future.