Hotel Keluarga di Charleston

"After arriving late at night and going to sleep, I woke up and realized the bed I was sleeping in was filthy. The shower did not work and the bathroom vanity was unfinished. I packed my things back up and checked out being told I would be refunded. No response when I reached out twice in the Expedia app. I called the hotel and was again told I would be refunded. This was 3 weeks ago and no refund. This place is just awful."

"Very affordable"

"AC unit was broken and making noises. The pool was still being built so my kids were sad and wish they told us sooner that it wasn’t ready yet. The elevator broke multiple times with people inside. Place was brand new and probably opened too soon. Once all the kinks are ironed out it will be a nice place to stay. Our room was clean and staff was really nice. Location was great too and next to gas station, grocery and restaurants."

"I just want to note some things about the room. The bathroom smelled like mildew upon arrival. There is a hole in the wall on the wall behind the room door. A piece of the front door is missing when entering the room. There was something red in the wall to the right upon entering the door. The bathroom floor and lower wall has lots of wear and tear. Nice size spider web on the wall next to my bed. For 1 night at $190 I would expect a better experience. I’ve been in communication with staff and...

"The breakfast was good! The outside area and parking lot need some attention! Staff was very friendly!"

"It was nostalgic with notes stuck between the bricks, nice place to stay."

"Very clean friendly staff, plenty parking.stores and resturants near by "

"Worst stay ever. Flies Dirty No pillows Pictures don’t match online. It looks nothing like shown online. No breakfast. Do not stay here. Smells like weed No soap Dirty bedding"