2/10 Teruk
Youlander
24 Jul 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nothing! Staff and management were rude and un bothered by the way we felt and how mistreated we felt. That just that they were very unprofessional and boasted to us over abd over agsin thay they were a 2 star rated hotel and they didnt force me and my family to stay there. And if we wanted better service we should have paid 250 dollar more to get a better hotel because we are just a 2 star hotel. .I wasn't bothered by the renovating I was hurt by the fact that he gave us horrible rooms
Room 133,135,137 knowing the condition of the rooms were uninhabitable. Room 135 was dirty and had black mold in the ceiling while rooms 135 abd and 137 was full of pet urine, whole in.the wall, tissue on our peep hole. Unfortunately we arrived in a Uber with our luggage we were there because my nephew was killed. So we checked in at 2 am entered our rooms and it looked normal to us so we went to sleep the next morning we relied that because of the condition of the rooms. So my husband went to for a refund. He charged us for that which i dont believe should of happened. After traveling we were exhausted also with everything dealing with my nephews funeral.
Again we were not informed that the hotel was being renovated it was also not post on there page irrt told when looking online. This is was first time booking with a hotel with bad, and this is the worst experience I have had at Days Inn.
If you are in the area because dont book here.
Youlander
Menginap 3 malam pada Jul 2025
