Hotel Dekat Chaparro Ranch

"Excellent"

"It's was nice and clean"

"The breakfast was poor,"

"It was completely different from the photos shown when booking. I tried to ignore it and just sleep for night, but seeing cockroaches was shocking. It was the worst experience."

"Very nice clean staff was amazing"

"Roach infested, dirty, hairy and rundown. Really disappointed in this booking."

"There were no parking lines so everyone was parked horribly and we had to park across the street, when we went to our room there were q tips on the floor and hair and old soap all over the bathroom. I went to take a shower and realized there was no shampoo, conditioner or toilet paper. The bathroom door did not properly shut. Overall very displeased with my stay. I will 100% not stay again and would not recommend to anyone."

"The lady who checked me in was sweet. However it was difficult to hear her though the glass. She also wasn’t able to photocopy my ID so I had to wait over an hour to get my ID back. Once we got in our room there was no ice bucket, only one washcloth and it was sweltering. This was ok for us since it was way last minute, and it cooled rather quickly. The toilet also had issues with flushing, and on looking into the tank the flapper valve needs replacing. Other than that it wasn’t bad. "

"Water Drops from the batjroom cealing"

"Took three calls to even get clean towels to the room. Blood stains on the door… not great"

"The floor was dirty,the bathtub had brown stains in it and did not drain properly. The mat they provided was full of mold. They didn’t replenish linens when they took the dirty ones and did not provide enough in the first place. This was one of the most unclean places I have ever stayed. The only good thing we got out of it was they did offer us a ride to the store cheaper than an uber since my rental didn’t work out on the first day. I will stay here again."

"Hotel was close to the highway, Restaurants and shopping area. Parking was free and breakfast was great with a variety."

"The property was close to most areas. Staff was wonderful Facility ok. Breakfast need to be up grade not my liking."

"The room was excellent except for the size of the shower. The outside looks rundown and bad. The room was super nice and totally remodeled."

"Great staff! Good location. We always love staying at Hampton inns. Across the board whever we go they are always clean, consistent, comfortable and the staff is always so nice"

"I chose not to stay at this location because the staff (Alex), wanted charge me extra and refused to honor the online price quoted. He said because the room I booked was no longer available due to early morning check ins."

"The room was filthy. The floors, walls, towels, and every surface was gross. We asked for clean linens and the man at the front desk was just rude about it. We checked out early because it was just a terrible experience. The rooms were gross, it was loud, the pool wasn’t even usable, and the customer service was the worst of all. Wouldn’t recommend staying here at all."