Swissotel Changi hotels

"The room was very clean and comfortable, and the staff were friendly and helpful. Overall, I had a really pleasant stay."

"Great location and friendly staff "

"The property was beautiful, with a very dramatic lobby. The staff was courteous, and quite helpful with any questions that I may have. My Marina Bay view room was incredible, well worth the extra cost. I loved the easy access to the mall, underneath the hotel. One reason that I booked this hotel, was that it reminded me of the grand feel, of the Hyatt Regency in San Francisco, which I have always loved."

"Beautiful clean room. Helpful staff. Good position "

"best location, best service, best people, best hotel. i've traveled a lot of countries and stayed in so many hotels, this hotel is one of the best hotel i stayed, their service is the best! i will come back again! "

"nice and clean, the staff are friendly and accomodating"

"Superb staff, the concierge, Rizwan and Sarwes were excellent. Chong, the front desk manager (he is a manager , I am not sure if that is the correct area that he manages) is superb, he just joined you from Millenium. He is very friendly. Chun Wei and Shaminah at the front desk are very very good too. Rose in housekeeping is really friendly, helpful too. She kept our room very clean. Siba, the doorman is very nice and helpful too. Thank you! A great hotel, tops in Singapore."

"Very nice great location and views of the Bay"

"I am a frequent guest at Yotel Changi and may I say, the receptionists were always warm, friendly, welcoming (no matter what time of the day! Even at 2am) and the services I have received to date have always been genuinely accommodating. The staff were very attentive, and would go above & beyond to ensure my comfort. I had a mishap at the airport and was unfortunately unable to walk unaided after (this was in May 2025) and the staff provided such good care and understanding of my situation, I could not stop raving about it to others. Well done Yotel. Thank you for the exceptional service. I would highly recommend your hotel to anyone looking for easy access & convenience while transitting at the airport. "