Hotel Spa di Changi

"We got an upgrade to the Rainforest Room. Managed to organise a birthday surprise for my partner - bed was so comfy and soft. Shower was great with amazing view towards the reservoir. Toilet was a bit of a letdown. Do yourself a favour and book in for a Spa treatment if you are staying there. Bliss!"

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."

"The Artyzen is absolutely stunning, inside and out. Staff is always available to answer any questions. The service car is helpful but can get quiet popular so we often chose to walk to our location rather than wait the 20 mins. During one of the nights we found a cockroach in our bathroom on the 20th floor. Staff at reception was notified and she apologized."

"There were flies in the breakfast area. F&B staff were helpful and dedicated. Check-in experience was slow, took about 20mins to check in but received a room that has construction view. Was not shown to the lift lobby while other foreign guests were. Not a pleasant stay overall for the bucks spent. Disappointed."

"The whole complex is excellent, with great facilities, particularly the pool, the restaurants and the rooms. The staff are also very helpful "