Hotel dengan Penyaman Udara di Changi

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."

"The A/C remote is not Indicator was not lit so we don’t know what comes out. Room was locked and very hot and humid as we walked in. Please leave couple of extra tea/coffee. The fix breakfast is too much to consume in morning, better to have selection by choice eg. eggs and toast!"