Hotel dengan Daftar Masuk Awal di Changi

"Underwhelming experience for a Banyan Tree property. "

"The general feel of this hotel is that it looks very tired & needs updating. The room decor was poor & needs lots of renovation work to bring it up to date. It's advertised as a guest house but was more like a hostel so i feel the description was misleading"

"We had lost our valuable pair of shoes in a bag during the during the checkout. Not effective follow ups by hotel managament after few calls and re-visit to hotel. Disappointed the complaint not addressed and just by "Not Found", is not something acceptable to this type prestigious hotel."