Hotel Dekat Chagrin Valley Little Theater

"Ok"

"Everything was perfect. The free breakfast was outstanding! My only complaint is that they wouldn't honor our AARP membership because we booked with Expedia. They said we would have to book direct with the hotel in order to get an AARP discount. There was even an advertisement for AARP on Expedia encouraging people to join. "

"Staff was great and friendly. The hotel room itself was big and had eveything uou can think of"

"Breakfast was terrible ! Had eggs and waffles ! Wasn't enough to get you full and wasn't good at all ! The told me hot tub worked and it didn't ! "

"Our stay was amazing! The staff was so nice ! The breakfast was awesome! We used the pool and work out room. Will definitely stay here again."

"Front desk staff were exceptionally friendly and helpful."

"I like the fresh smell you encounter, when you enter the hotel and when you exit the elevator to your floor. The decor was nice and refreshing as well. The staff at the desk and the breakfast area was very nice. The breakfast was good and you have options. I enjoyed my stay. Keep up the cleanliness and the fresh smell throughout!!"

"The room was fine, but there were some key parts of the booking that were pretty upsetting. The pool was closed, which is one of the main reasons I booked this hotel (this was my son's birthday weekend- I specifically look for a pool for him to swim in). A good portion of the hotel (not just the pool) was getting worked on. Sunday morning, there was extremely loud banging from the workers before 8:30 am, which woke up my fiance. Also, Expedia was correct about the $50 charge for bringing our...

"A"

"Battery in my room door needed replaced. Staff were pleasant and helpful. When I couldn't find anyone at front desk I quickly learned to look just outside for smokers. Heavy rains needed cleaned up in public areas. Routine maintenance must be overlooked. "

"Very Nice Stay! Would highly recommend "

"My favorite hotel in the Cleveland area. Everything about it is 10/10. The staff have outstanding customer service. They are so friendly and welcoming. The pool and hot tub area is very clean and relaxing. Gym is very nice. Laundry facility is extremely useful, I appreciate that it accepts Apple Pay. Good breakfast. Best of all, they have clean, spacious, comfortable rooms. I joke with people and say I wish I could live there, LOL. Really it’s the best - you won’t regret staying here! "

"The bathroom drawers were broken, and the carpet was coming off the floor."

"The noise level was extremely high. The traffic "

"No, the breakfast food was in short supply most days, out of grits, out of eggs, out of dark roast coffee every day, not enough help in the kitchen to serve the number of people."

"Lovely stay"

"Yes"

"The room was beautiful and clean. The cleaning staff are very excellent. Breakfast was delicious. Would return again! "

"Heat didn’t work "