Hotel Dekat Chagrin Falls Popcorn Shop

"I enjoyed the new look, cleanliness, and the hospitality from the receptionist was elite.. PERIOD! I was disappointed that the microwave was eliminated from the room, equally disappointed that the breakfast no longer served sausage, bacon, and scrambled eggs. All in all it was a great stay. Did I mention the receptionist? Damn, she was what customer service should be about."

"Hotel, Pool and hot tub was clean. Included with stay happy hour and breakfast menu was great. Staff were courteous! Had a wonderful stay altogether."

"Clean and good condition facility, friendly staff "

"Great!"

"Staff was great/friendly, room was clean"

"Clean and the great staff"

"Great room great staff! "

"Our room was spotless and the bed extremely comfortable. All the amenities of home. Staff was very polite, helpful and professional. Complimentary breakfast went above and beyond in terms of variety and availability. Thank-you! "

"Mark at the breakfast area was so kind and helpful: all staff were kind and helpful "

"Tutto ottimo!"

"I loved the fact of where our room was located. It was nice and private, quiet, and safe. We had a beautiful view of the snow falling last night. The bed was soo comfy. The room was very spacious and emaculately clean. At first my boyfriend was a little upset that we were about 30 minutes away from where he was going to have surgery the next day. But he quickly got over that once he saw the room and a balcony which very few hotels offer. The staff was wonderful. They very happily greeted us when...

"Everything was nice and well kept very clean! Friendly staff..10/10 will definitely book in the future!"

"Staff at check in was so friendly and helpful, she made a great first impression. Room was spotless, all day coffee bar was a real treat and the breakfast was perfect."

"Room was very nice , loved the view of the city "

"Very nice room and staff was excellent!"

"Rooms were nice, pool was clean and staff was friendly."

"Room was more then we expected. Staff was very friendly and kind. The only issue was snow in the parking area. But when you get 2 feet or the white stuff that's hard to keep clear. "

"The overall cleanliness of the room was good. The staff was very friendly, and helpful. For breakfast they gave a verity option."

"The lady that checked me in was amazing. I work out of town so I went there on my lunch break to check in early due to the weather being so terrible. She was super friendly, got me all checked in and even gave me a little snack bag to welcome me! "

"Always my go to in the area! Very clean, amazing staff, great restaurant!"