Hotels in Cerro del Vigia, Zihuatanejo

"Put “ on hold” at che k in - i was the only one in line , there were 4 receptionist with more important things to do Overall, property is getting a bit tired"

"View was awesome and the shower was always hot ! Only negative comment I have is that it would have been better to have a small bar fridge in the room "

"The property overall was very clean; it was easy to get to from the airport 25-minute cab ride 630 pesos. Food was amazing and staff was super friendly too. I would like to say a massive thanks to Isis who made sure we had an amazing room. Vania was amazing, she was the person who had all the answers. She gave us amazing suggestions about places to see and go. Eloy was as well super helpful and super nice. Our overall time was incredible; it is a great place to re-set and recharge. Thank you Emporio!!"

"Everything was good, Hotel, food and staff. Thank You Azul Ixtapa."

"Disgusting room,terrible service in front desk and poor food choice,never again comeback a this hotel "

"Our overall experience was not great. Our first room was dirty , safe didn’t work no windows or AC. We upgraded at a cost to a better room which worked out much better. Check in was poor , no information was given to us by front end staff regarding special events, no map of the resort. Most of the staff seemed to be indifferent to requests from guests. The few bright spots was Alberto in the breakfast area without him we wouldn’t have known about special dinners or events or what the breakfast plan included. We kind of got the feeling that resort did the bare minimum just to keep the resort open. Checkout was a little bit of a challenge do to extra costs which most we’re prepaid but some were not. "

"Parking was secure off site"

"Needs to make sure they check"

"Buen lugar para descanso "