Hotels near Cenote Tortugas

"Our experience at Dreams Resort Tulum was extremely disappointing. At checkout, the resort added a $200 charge for what they claimed were “bodily fluids” on the sheets, when in reality, it was simply makeup. When we questioned the charge, we were threatened with involving the authorities if we didn’t pay. We were traveling with a large group, and several of us were hit with the same $200 fee for various questionable reasons, which felt unfair and excessive. To make matters worse, from the very first day, we received early morning calls (as early as 8:00 AM) pressuring us to attend a timeshare presentation. The constant sales pitches followed us throughout the resort and made it difficult to relax and enjoy our vacation. Unfortunately, this experience left a very negative impression, and we will not be returning."

"Very clean, great food, wonderful to have access to pools, kayaks, and tours right from within the property."

"Unfortunately I cannot say the value of this place is accurate. The view is fantastic and restaurant staff were great, however I did not feel super safe/comfortable. My parter getting shocked when he turned the light on, to having to strain and twist to get out of the room to the back because of the room planning, the slippery floors in the bathroom and the raised deck boards causing many people to trip. The shower wasn’t clean and the design with wooden floor was smelly. This place could be great with a lot of maintenance and rethinking some original design choices to make clean and more accessible. "

"The hotel staff were really friendly and helpful, really nice people. The communication with the hotel prior to our trip was quick and efficient too. We had a few questions and would sometimes respond within minutes. When we got to our room, I noticed they had upgraded our room to one facing the ocean, what a pleasant surprise. The beach was clean and well maintained. Given that it was seaweed season, there was an employee raking and clearing it every morning and going over the sand with a rake after he was done with the seaweed. It was the only hotel where this was done daily. The restaurant staff was also very friendly, pleasant and helpful, we will miss our daily morning Spanish lesson while having breakfast 😊 Now beware, Tulum is expensive, eating out is not cheap and taxi will cost 💲 but all and all we had had a great and enjoyable time."

"Perfect property for peace and tranquility."

"good"

"Parking easy and secure, hotel is in a peaceful location, quiet and relaxing… "

"The pictures were taken a longtime ago. Kitchen was barely stocked with really low quality silverware and we had to keep washing because there were very few glasses. No TV in bedroom and not enough hot water to take a shower longer than 5 minutes"

"The best place to explore Tulum. A home away from home"