Hotel dengan Kolam Renang di Castle Douglas

"On getting to our room we found someone was already in there, so had to take some extra time returning to Reception only to find our room had been accidentally given away. This was fairly easily amended, with us being given a different room instead but without a balcony. We could’ve done without spending the time sorting this out especially lugging our bags and children around in the process. However, the staff were very courteous, with one lady especially being extremely helpful and making our...

"Very clean, comfortable and warm 😁"

"could not use the pool & spa unless we paid £ 50 each for 2 hours which was a surprise when i checked in to the hotel for an overnight"

"Room was clean and spacious. Bathroom had a jacuzzi bath which, after filling with water we discovered the jacuzzi didn't work. Also the shower head had black mould on it, something that could easily be cleaned. As for the shower, it was old and tired, with water pouring from the waterfall shower head and the handheld shower head simultaneously, and the rather small shower screen ensured a soaking wet bathroom floor. When we arrived back in the evening our room was cold, as the hotel decides...

"Best breakfast ever However shower ( room 6) rubbish "