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Reviews of Dolomites Nature Hotel Vigilerhof

4.5 out of 5
Dolomites Nature Hotel Vigilerhof
Frazione Sant´Osvaldo, 29, Castelrotto, South Tyrol

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

9.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spa like property. A place to relax with stunning views!
Stayed 1 night in May 2023
Response from Ulrike Marmsoler on 28 May 2023
Danke für das positive Feedback

4/10 Poor

JOHN

Liked: Cleanliness
Not happy with this stay
Would not recommend this hotel. Its in the middle of nowhere, off a main road. The menu is very limited and the same every night. Breakfast is very limited. The Spa which is the highlight of the hotel did not open until 3pm and closed 8pm. General staff were very friendly but the manageress not so much. We left a day early as we so dissapointed.
Stayed 4 nights in Feb 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander !
Bel hôtel avec un très beau espace spa. Je recommande. Le petit déjeuner est aussi très copieux.
Stayed 1 night in Jan 2024

2/10 Terrible

Yi Rong

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ulrike Marmsoler on 30 Jun 2023
Dear Guest,we assume that your negative review has to do with the fact that you had to pay extra for a 3rd person. Your reservation and the price of the room was for 2 persons. A third person stayed with you unannounced and you had to pay extra for this. We charge per person and not per accommodation unit.We kindly ask you to remove this rating from the system, as this displeasure has nothing to do with the quality of our hotel.RespectfullyUlrike Marmsoler

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019