Hotel Spa di Cartagena

"Hotel is amazing we did love it but recommending for who is not local Don’t go to the beach just stay at the hotel pool you gonna have much more fun The local vendor at the will not let you breathe they will try to sell you stuff you don’t need And if you do go down to the beach ALWAYS ask for price before you order anything if it’s food and drinks or anything else "

"The hotel itself is excellent. My room was very clean and modern with decent space. I did not need the upgrade they asked about to a club room. The view of the sea was spectacular. The pool also has a terrific view and is very well maintained. My only complaint would be the lack of any shade. During the hot sunny days there is nowhere to escape to and some umbrellas are desperately needed. The staff at the pool bar are very friendly and provide excellent service. Special shout out to Kaitlyn...

"C"

"Genial! El colchón muy blandito pero de resto todo increible"

"Era impresionante me encantó en general todo "

"Este hotel nos encanta. Los niños son felices con los animales que están por todo el hotel. Muy bonito y la atención buena "

"My absolute favorite hotel to stay in Cartagena, or anywhere! This place has it all: 2 pools, delicious breakfast, fabulous architecture, squeaky clean, excellent location. Pero, what makes it the BEST is the wonderful staff that always make me feel like family. They are the real reason I enjoy my stays there, and they are the reason I will continue to come back “home” to La Factoría. "

"Beautiful hotel amenities, really ocean front location and the most helpful and respectful customer service. We love it "