Hotel Cartagena Dubai

Property class: 4

Choose dates to view prices

Located close to Bocagrande Beach and Castillo Grande Beach, Hotel Cartagena Dubai provides a nightclub, a poolside bar and a rooftop terrace. With amenities such as sunloungers and a beach shuttle, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a body scrub or a facial. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a playground.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is RM498
RM498 total
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A modern bedroom with a large bed, a desk, and a mirror.

Standard Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Ocean View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a seating area with a chair, and a view of the sea through large windows.

Superior Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Junior Suite Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

A modern bedroom with a large bed, bedside tables, a TV, and a bathroom visible through an open door.

Master Suite Ocean View

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Twin Room

A modern hotel room with a large bed, a desk, and a view of the city.

Standard Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a decorative wall piece.

Superior Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the area

Located in Bocagrande, a neighbourhood in Cartagena, Hotel Cartagena Dubai is in the entertainment district and on the waterfront. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and Port of Cartagena are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cartagena travel guide
Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

What's nearby

  • A coastal cityscape with a beach, high-rise buildings, and a clear blue sky.
    Bocagrande Beach
    2 min walk - 0.2 km
  • Plaza Bocagrande Commercial Center
    8 min walk - 0.7 km
  • Rio Cartagena Casino
    12 min walk - 1.1 km
  • Centro Comercial Nao
    12 min walk - 1.1 km
  • Castillo Grande Beach
    7 min drive - 1.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Restaurants

  • McDonald's
    3 min walk
  • 7 Cielos
    6 min walk
  • Restaurante Arabe Internacional
    5 min walk
  • Starbucks Bocagrande
    5 min walk
  • Colibri Cafe
    5 min walk

About this property

Hotel Cartagena Dubai

  • Upscale family-friendly hotel near Bocagrande Beach
  • Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Cartagena Dubai provides a nightclub, a poolside bar and a rooftop terrace. This hotel is a great place to bask in the sun with sunloungers and a beach shuttle. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a body scrub or a facial. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking and extended parking
    • Buffet breakfast (surcharge), a free shopping centre shuttle and a billiards/pool table
    • A TV in reception, a gift shop and a banquet hall
  • Room features
  • All 244 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Showers and free toiletries
    • 40-inch Smart TVs with satellite channels
    • Full-sized fridge/freezers, daily housekeeping and desks

All-inclusive details

  • All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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RM701 total
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Frequently asked questions

Does Hotel Cartagena Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Cartagena Dubai?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Cartagena Dubai on 10 Nov 2026 start from RM498, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cartagena Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cartagena Dubai?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Cartagena Dubai?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cartagena Dubai?

Checkout is at noon. Late checkout is available for COP 100000 (subject to availability).

Does Hotel Cartagena Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per room applies.

Are there all-inclusive benefits at Hotel Cartagena Dubai?

Some rate plans available at this property are all-inclusive.

Where is Hotel Cartagena Dubai located?

Offering direct access to the beach, this Bocagrande hotel is in the entertainment district and within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cartagena Dubai Reviews

6.4

7.0

Cleanliness

7.8

Location

7.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 138 out of 548 reviews
Rating 8 - Good. 109 out of 548 reviews
Rating 6 - Okay. 105 out of 548 reviews
Rating 4 - Poor. 77 out of 548 reviews
Rating 2 - Terrible. 119 out of 548 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! I’ve stayed at hundreds hotels around the world.. the staff is very slow, the room Took like 45 mins to be ready. The keys to enter was never working I had to go downstairs 6 times!!!! Very bad experience Hotel staff send me to wrong room, and I almost got into I fight with someone in the wrong room because I thought he was a crook. It says Dubai and it has India picture. Runned down hotel, for 176 not worth it.. the view is nice but the glass to see beach all dirty
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Breakfast just ok.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient easy to get to from the airport staff is excellent would come back there anytime I'm visiting.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect , staff was amazing
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like the ocean views from the room and also the pool area was nice
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Disliked: Property conditions & facilities
Our room was kept very clean. The staff tried their very best to talk to us but their English was limited. Good thing for Google Translate. I would not take uses of their all inclusive. The food was something else. They served chicken or pork every night. If I go back I would buy my meals. As the food costs I very reasonable.
House cats, very friendly
In 20th floor hallway
Our room
Stayed 14 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

A Very Nice Hotel

It was nice and clean andnthe service was on point
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were all excellent. Very accommodating and comfortable. Everyone was nice.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great location! The girl at the little desk on the side of the lobby who set us up with the boat adventure to Ibiza island was amazing. She was very knowledgeable, she recommended us to visit this place. She was right! we had a wonderful time.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Deceiving pictures. If you want to stay at a two star hotel and pay for a 4-star, this is your place. Incredibly deteriorated for a 8y/o building. Finishes were cheap, maintenance poor, food not great and service below average. Pretty outdated even though the building is not that old. Amazing location and views; and pool itself is nice… but not the services and quality you’d expect. If this was a 2 star hotel and I had paid half I would be satisfied
Stayed 3 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The view was excellent, but rest was very poor
Stayed 8 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
People are really friendly, nice and very helpful but the Hotel wasn't the best experience, serious problems with Air conditioning, and after they moved us to another room, second didnt have hot water, based on the pictures, I was expecting better quality overall.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Disliked: Cleanliness
Rooms were huge and beds were very large and comfortable. Fantastic beach across the street. Building is aging and not super clean. Some staff were not super nice.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible nice very professional always ready to help I left a bag of clothes and they washed for me that was nice very nice customer service is so nice and professional so not 5 stars 1000 for them thanks and I'll be visiting you soon
Stayed 4 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice overall. Nice views. Staff are very nice and do a good job with maintaining the place. I do not recommend the food from the hotel, we did all inclusive and it was not enjoyable at all. We ended up eating out the rest of the time we were there.
Stayed 6 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location close to everything. The room we stayed had a great ocean view. But we had bo hot water, the a/c only worked partially, the electric and USB outlets didn't work, we couldn't call to report these problems became our phone didn't work either. We reported all of these at tbe front desk but nothing was done about it in tbe 2 days we stayed.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The room is the best I have ever had with the huge window taking up the whole wall facing the ocean. Huge room stunning view . The all inclusive food was not worth it For me, lots of people lots of kids not a lot of room to sit kind of hot not that clean. But still a cool place to stay . Beach in front was awesome and swimable. Not one vendor bothered me. It was worth my money. Next to mall and tons of food.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The service, personnel was excellent. The hotel has great location is in front of the beach, but it doesn’t has chairs or umbrellas . You have to rent those items to other people. First time I experience these discomfort, usually you don’t bring money to the beach especially if your hotel it is on front of the beach
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You have to clean the carpet in the elevator, why is water only available the first day? As other mentionned the food is not a 4*! There is a need for hanging more clothes/towells in the rrom. The window view is nice.
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Not too old of an hotel, yet, build very poorly. No closet in room. It rained and my room had water on the floor. Refrigerator bar was totally empty; my other room was full…no hand towels; only bath, so you have to ask for hand towels(every day)… Location is good, by the beach and shopping area. Staff was very helpful. Breakfast was not continental but only Colombian style…nice view from the room!
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Disliked: Cleanliness
The property location was great and transportation was plenty. The pool bar attendants, lobby coffee bar attendant, and the front door staff were great. The food served in the Dubai Restaurant was good and different daily. The front desk attendants at check in were rude and the Dubai Restaurant staff was horrible. The restaurant serves coffee for dinner but milk or cream is not put out. 2 out of 5 nights when we asked we could get milk, the other 3 we were told milk is not offered and can not be brought out at dinner. The cleanliness of the room was less than average. Toilet paper and supplies were not restocked daily, the floor was gritty day after day, the string to dry items in the bathroom was moldy, and the shower door would not stay closed. If we visit Cartagena again, we would stay elsewhere.
Stayed 6 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. Pay the same and go somewhere else for more. Dont get fooled by the name. The images are deceiving. This property needs urgent renovation. The see-through floor squeaks when you step on it. The service was terrible. Water was dripping into the bedroom. I asked the front desk 4 times to fix the water leaqu nonone showed up. When you call the front desk, no one never picks up. I spent 20 minutes daily drying puddles in the bedroom. The all-inclusive is only worth for the comfort and time efficiency. But the food meets minimum aceptable standards. We found a hair ingraved on piece of bread. As far as the drinks go, the bartender does not even know what kind of beer they offer. It did not taste like I wanted another one. I'd rather pay for something with a lable. The hard liquor was whiskey in a slushy. When i asked about the type of whiskey, she didn't have an answer. If you dont stack up with water during the day, be prepared to pay at night. Let's just not talk about the guym. If for any reason you still decide to stay here, make sure you call and ask about additional charges. We were charged additional "tax" on top of expedia tax. Basically, we got taxed twice, and or you can say trump tarrifs are expanding
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our stay even better. They were consistently helpful, welcoming, and accommodating, always willing to answer questions and assist with anything we needed. Their friendly attitude made us feel comfortable from the moment we arrived. If you're planning a stay here, don't hesitate to reach out to the staff if you need recommendations or assistance—they're happy to help. Their excellent service really adds to the overall experience, and I would gladly stay here again.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
When you visit Cartagena. Please do yourself a favor and a find any other hotel. This hotel it's terrible. There is by far the worse hotel I ever stayed. The cleaning staff was the beast pert of this hotel. Again do yourself a favor and save yourself from a headache - find a different hotel.
Stayed 7 nights in Aug 2026