Exterior

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 175 reviews" "
Rating 8 - Good. 22 out of 175 reviews" "
Rating 6 - Okay. 6 out of 175 reviews" "
Rating 4 - Poor. 2 out of 175 reviews" "
Rating 2 - Terrible. 4 out of 175 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

reynold

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay at this location again
Stayed 1 night in Feb 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nathan

Stayed 2 nights in Feb 2024

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for the first time with my family. We really enjoyed! close to the freeway, 3 minutes drive from the hot springs. Very friendly staff, the rooms are very clean, cozy and comfortable beds. There is breakfast in the morning, very convenient for residents. I think we will go back there again, we really liked it.
Stayed 2 nights in Feb 2024

10/10 Excellent

Theresa

Stayed 1 night in Jan 2024

8/10 Good

Eric Faust

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and clean when we arrived. Breakfast was very limited, and the food was usually dry and cold. Pool was closed but jacuzzi was very clean and warm
Stayed 3 nights in Dec 2023

10/10 Excellent

Sai Praneeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Harshitha Reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Stayed 3 nights in Sep 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. We arrived late after being stuck in traffic and the clerk gave us pointers on where to eat
Stayed 2 nights in Oct 2023

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and free cocktail hour.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, friendly staff, good breakfast, and a comfortable bed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Troy, Lancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had never stayed at a Staybridge before and I was truly pleased. A very nice place with great value and that room was the best of the trip!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Diana B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay.
Large, clean comfortable room. Nice outdoor area and pool. Staff was excellent.
Stayed 2 nights in Aug 2023

10/10 Excellent

Christine Carmel, South San Francisco

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ming Yuk

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Shainalea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed during the Tahoe Rim 100 mile race. We were crewing & pacing a friend. This was a great place that's close to everything. will definitely stay again
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the clean environment and the friendly staff along with the free food.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of space. Nice property
Stayed 1 night in Jun 2023

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Myla

Stayed 2 nights in May 2023

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, good location for our needs
Stayed 3 nights in May 2023
Response from Angie on 28 May 2023
Hello,Thank you so much for your kind review! We hope to host you again in the future.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

David

Stayed 1 night in May 2023

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the place was beautiful and liked the dove products in the bathroom. I would have liked more towels
Stayed 2 nights in Apr 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Gregory, Windermere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with great amenities!
Stayed 1 night in Apr 2023

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place and room was very nice and clean. But there was some kind of noise all night, we could not sleep. Also when we went for breakfast at 9:30 am, (breakfast hours 7:30 - 10:30) there was nothing to eat, everything was empty - no food, no coffee, no clean dishes. We were told that there were a lot of people and finished all of the food.
Stayed 1 night in Mar 2023

10/10 Excellent

Barry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property.there is nothing I would change.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lori

Stayed 1 night in Mar 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Fernando

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Yun

Stayed 1 night in Jan 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality

10/10 Excellent

Praveen Naik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
neat and clean and perfect for family
Stayed 1 night in Dec 2022

10/10 Excellent

Sang Gyeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Jeff

Stayed 1 night in Dec 2022

10/10 Excellent

Kristen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk workers were very friendly and accommodating. Excellent service!
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Kristen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at the front desk. Property and rooms very clean.
Stayed 2 nights in Nov 2022

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay-- thank you!
Hotel appears brand new inside-- absolutely gorgeous in common areas. Free breakfast was good quality (eggs, bacon, etc) and very much appreciated. Room also "new" in appearance, large and very comfortable. Bed super comfortable-- all linens fresh and pristine. Excellent location with Starbucks, WalMart and Round Table Pizza across the street. Would definitely recommend!
Stayed 1 night in Nov 2022

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a nice surprise! We weren't expecting such a high level of service or such a beautiful property. The staff (Jodie at the front desk is amazing!) were so welcoming and hospitable. The room was spacious and clean. Bed was super comfortable and the water pressure in the shower was awesome! We were visiting family in the area and this will now be our go-to hotel in Carson city. I'd give it 10 stars if I could!
Stayed 1 night in Nov 2022

2/10 Terrible

Nicholas

Travelled with family
Disliked: Staff & service, room comfort
Terrible customer service
Absolutely horrible- they didn’t have our room because they overbooked after driving 7 hour and being 10pm when we arrived. Their response- sorry.. happens sometimes-
Stayed 2 nights in Nov 2022

10/10 Excellent

Moke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022