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Rating 10 - Excellent. 141 out of 175 reviews" "
10 - Excellent
141
Rating 8 - Good. 22 out of 175 reviews" "
8 - Good
22
Rating 6 - Okay. 6 out of 175 reviews" "
6 - Okay
6
Rating 4 - Poor. 2 out of 175 reviews" "
4 - Poor
2
Rating 2 - Terrible. 4 out of 175 reviews" "
2 - Terrible
4
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
4/10 Poor
reynold
Travelled with family, Travelled with family and small children, Business traveller
I was there for the first time with my family. We really enjoyed! close to the freeway, 3 minutes drive from the hot springs. Very friendly staff, the rooms are very clean, cozy and comfortable beds. There is breakfast in the morning, very convenient for residents. I think we will go back there again, we really liked it.
Room was very nice and clean when we arrived. Breakfast was very limited, and the food was usually dry and cold. Pool was closed but jacuzzi was very clean and warm
We stayed during the Tahoe Rim 100 mile race. We were crewing & pacing a friend. This was a great place that's close to everything. will definitely stay again
The place and room was very nice and clean.
But there was some kind of noise all night, we could not sleep. Also when we went for breakfast at 9:30 am, (breakfast hours 7:30 - 10:30) there was nothing to eat, everything was empty - no food, no coffee, no clean dishes. We were told that there were a lot of people and finished all of the food.
Hotel appears brand new inside-- absolutely gorgeous in common areas. Free breakfast was good quality (eggs, bacon, etc) and very much appreciated. Room also "new" in appearance, large and very comfortable. Bed super comfortable-- all linens fresh and pristine. Excellent location with Starbucks, WalMart and Round Table Pizza across the street. Would definitely recommend!
This stay was a nice surprise! We weren't expecting such a high level of service or such a beautiful property. The staff (Jodie at the front desk is amazing!) were so welcoming and hospitable. The room was spacious and clean. Bed was super comfortable and the water pressure in the shower was awesome! We were visiting family in the area and this will now be our go-to hotel in Carson city. I'd give it 10 stars if I could!
Heidi
Stayed 1 night in Nov 2022
2/10 Terrible
Nicholas
Travelled with family
13 Nov 2022
Disliked: Staff & service, room comfort
Terrible customer service
Absolutely horrible- they didn’t have our room because they overbooked after driving 7 hour and being 10pm when we arrived. Their response- sorry.. happens sometimes-