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Reviews of Thornwald Mansion

4 out of 5
Thornwald Mansion
850 Bicentenial Drive, Carlisle, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 37 reviews" "
Rating 8 - Good. 5 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Lizabeth

Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such fantastic hosts. Very friendly and attentive.
Stayed 3 nights in Sep 2023
Response from Innkeeper on 25 Sept 2023
Thank you so much Chris for your review and for choosing our hotel for your stay. We are happy that you enjoyed your stay with us. We look forward to having you and your family on your next visit to Carlisle.

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Innkeeper on 30 Aug 2023
Dear Alan,Thank you for selecting our hotel for your stay in Carlisle. It was truly a pleasure having you as a guest.We look forward to your next visit.

8/10 Good

Robert

Liked: Staff & service
Stayed 2 nights in Jul 2023
Response from Innkeeper on 21 Jul 2023
Dear Robert,Thank you for your review. It was a pleasure having you as our guest.We look forward to your next visit.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for the Ford Nationals. So much history in this home! Luxurious accommodations! The hosts were incredible and very flexible with our time frame. We had to be out early each morning and she made our breakfast to go. My husband and I will definitely be back next year! Thank you Rkia for your investment in this home. The passion you and your husband have for it shows.
Stayed 3 nights in Jun 2023
Response from Innkeeper on 6 Jun 2023
Dear Susan,Thank you so much for providing us with a positive review.It was pleasure having you and your husband as our guests. We are glad to know you had a great time during your stay in our bed and breakfast.We look forward to your next visit. Until then have a wonderful summer!

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mansion with an interesting history. The hostess did everything to make sure our stay was absolutely delightful!
Stayed 1 night in May 2023
Response from Innkeeper on 28 May 2023
Dear Rebecca,We would like to thank you for choosing to stay at the Thornwald Mansion. It was truly a pleasure to serve you and your husband.We look forward to seeing you again during your next visit to Carlisle.Thank you,

10/10 Excellent

Patricia C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool mansion with eclectic decor. Bed was comfy! Great location to visit our daughter at Dickinson. Owners were kind and thoughtful during our stay. Full breakfast was served. Learned a little Carlisle history during our stay!
Stayed 1 night in Nov 2022
Response from Innkeeper. on 25 Nov 2022
Dear Patricia,Thank you very much for providing us with your positive review of your recent stay at our Bed and Breakfast. Your feedback is extremely valuable to us.We are pleased to hear you had such a great stay in our hotel.It was nice talking to you and sharing with your family the history our building.Thank you and we look forward to your next visit.Have wonderful holidays with your family!

10/10 Excellent

Jere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rkia and Tom were delightful hosts. The property was breathtaking. We will definitely book a return stay.
Stayed 2 nights in Jul 2022
Response from Innkeeper. on 20 Jul 2022
Thank you so much Jere for providing us with a positive review. It was pleasure having you and your wife as our guests. We enjoyed serving you and talking to you. We look forward to your next visit. Thank you,

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Make sure your air conditioner works
Make sure that the air conditioning works in your room. Ours didn’t and we had a sleepless night. We could have been moved to another room, but that was not offered to us even though one was available.
Stayed 1 night in Jul 2022

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that every room is different. The owners of the mansion are the staff and they are super sweet.
Stayed 4 nights in Jun 2022
Response from Innkeeper. on 10 Jun 2022
Thank you so much Sahar for providing us with your good review. It was pleasure having you as our guest. We look forward to your next visit. Thank you,

2/10 Terrible

marliese

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Getaway
Owner is very sweet and polite. We enjoyed our stay in this beautiful Mansion.
Stayed 1 night in Apr 2022
Response from Innkeeper. on 25 Apr 2022
Thank you so much Rich for providing us with your review. We are glad to hear that you enjoyed your stay with us. It was pleasure having you and your wife as our guests. We look forward to your next visit.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Owner of this property was an excellent host, very friendly. Property has history and is in the middle of a park. Unique compared to going to a typical hotel.
Stayed 1 night in Apr 2022
Response from Innkeeper. on 25 Apr 2022
Thank you so much Todd for your review. It was pleasure having you and your wife as our guest. I’m happy that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially accommodating. I requested coffee @ 5 a.m. since I am an early riser. It was delivered promptly and it was of high quality. Tea in my room was served upon my return. Breakfasts were excellent. I stayed by myself and it was exactly the respite I needed.
Stayed 2 nights in Mar 2022
Response from Innkeeper. on 29 Mar 2022
Thank you so much Sandra for taking the time from your busy schedule to provide us with your wonderful feedback. It was a pleasure serving you and having you as our guest. We look forward to your next visit.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Welcoming check-in, lovely room, VERY comfortable bed, delicious breakfast and incredibly gracious hosts.
Stayed 1 night in Nov 2021
Response from Innkeeper. on 7 Nov 2021
Thank you so much Alison for your review and for choosing our hotel for your stay in Carlisle. I’m happy that you enjoyed your stay with us. We are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Adetokunbo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is really a Mansion. Good space and lots of space in the yard to walk around. Lots of history there too. Breakfast was sumptuous. I will recommend this place to people and will love to stay here for a longer period not just 1 night.
Stayed 1 night in Aug 2021
Response from Innkeeper on 30 Aug 2021
Thank you so much for your review and for choosing our mansion for your stay in Carlisle. We enjoyed having you as our guest. We hope to see you again,

8/10 Good

mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Innkeeper on 9 Jun 2021
It was pleasure having you Mary and your husband as our guests. We would love to see you and your husband again. We will make sure to indulge you with new and upcoming services to make your stay even more relaxing and interesting. Thank you again for your kind words.

10/10 Excellent

Marc, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, unlike any hotel I’ve ever stayed in!
Stayed 1 night in Sep 2020
Response from Innkeeper on 1 Oct 2020
Thank you so much for your wonderful review. It was pleasure having you as guest. We enjoyed talking to you and serving you. Thank you and we look forward to your next visit.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treasure in Carlisle
Beautiful and unique, this space is a destination in its own right. The owners are very friendly and accommodating. You can expect a beautifully furnished room (with extra-thoughtful bedding and amenities) plus a simply spectacular breakfast in the morning.
Stayed 1 night in Dec 2019
Response from Innkeeper on 8 Dec 2019
Thank you very much for taking the time to provide us with your review and for choosing our Bed and Breakfast. We are happy that you enjoyed your stay with us and we are looking forward to seeing you again.

10/10 Excellent

Elizabeth, Mountain Brook, Alabama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were most gracious and attentive and our suite was very comfortable. The breakfast was well presented and delicious. It was a very comfortable stay.
Stayed 3 nights in Sep 2019
Response from Innkeeper on 2 Oct 2019
Thank you so much for taking the time from your busy schedule to share your positive experience. It was a having you both as our guests and we enjoyed your company. We would love to see you and your husband again. We will make sure to indulge you with new and upcoming services such as the SPA to make your stay even more relaxing and interesting. Thank you again for your kind words.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed. Clean room. Lovely ambiance.
Stayed 2 nights in Sep 2019
Response from Innkeeper. on 2 Oct 2019
Thank you for sharing your positive review. We would love to see you again.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Innkeeper on 1 Jul 2019
Thank you,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with welcoming staff. Great breakfast in the morning.
Stayed 2 nights in May 2019
Response from Innkeeper on 22 May 2019
Thank you and we look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the Thornwald Mansion for a few days while on a business trip in Carlisle. The owner was so warm and personable, and the property was gorgeous. I am a vegan, and the owner was so kind in making me breakfast each morning. She also was so knowledgeable about the history of the property and town which I am always very interested in. Why stay at a chain hotel, when you can have a unique, pampered experience, at a super affordable rate?? This property is perfect for special occasions, but accessible for business trips, and leisure travel as well. The property is slightly tucked away, but also right downtown, with easy access to restaurants, stores, and anything else you may need. Definitely stay at the Thornwald Mansion!
Stayed 3 nights in Oct 2018
Response from Innkeeper on 10 Oct 2018
Thank you so much for taking the time from your busy schedule to provide us with your positive review. It was a pleasure having you as a guest! It is nice to hear that you appreciate the work that went into the restoration of this historic landmark. We hope to see you again!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostess in Carlisle!
We were visiting Carlisle for a parents' weekend at Dickinson College. Thornwald has an interesting history in Carlisle and it is always fun to stay somewhere unique. Rkia, one of the owners, is probably one of the sweetest, loveliest people we have met.
Stayed 1 night in Sep 2018
Response from Innkeeper on 1 Oct 2018
Thank you so much Mary for providing this great review. We look forward to having you as a guest. Thank you,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in Carlisle
Very comfortable and large room (Michaelangelo). A/C much appreciated in warm, humid weather. Beautifully restored mansion in quiet, park setting. Furnished with antiques. Modern bathroom. Excellent breakfast. Delightful owners. Close to Carlisle. Would stay here again if I return to Carlisle.
Stayed 2 nights in Jun 2018
Response from Innkeeper. on 23 Jun 2018
Thank you so much for providing us with your review. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful restoration of a magnificent mansion
Stayed 1 night in May 2018
Response from Innkeeper on 16 May 2018
Thank you so much for staying at our Inn. We look forward to your next visit.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite historic Mansion that set the bar high
My husband and I have stayed at Thornwald Mansion and we had an amazing and memorable stay. Beautifully decorated with antiques, well maintained and period-perfect venue, comfortable accommodations, high-end amenities, scrumptious homemade breakfasts and friendly innkeeper, gracious hospitality and so much more!! We enjoyed the fabulous high-end beds with sumptuous bedding, towels and designer product toiletries. Those attributes are coupled with a delightful setting in a park. This historic mansion which has been restored to all its splendor and charm, made our stay very enjoyable. We enjoyed all accommodations that this place has to offer. We will definitely be back to this jewel of a place. Thank you, innkeeper, so much for bringing this historic landmark to life!! :-)
Stayed 1 night in Dec 2017
Response from Innkeeper on 26 Dec 2017
Thank you Laura for taking the time to write such a detailed review. We are thrilled that you love the mansion and the work that went into rebuilding it and want to plan a return trip. We thoroughly enjoyed your visit and talking to you. We look forward to seeing you back at Thornwald Mansion!

4/10 Poor

Sun , NY

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing
Very disappointing! I chose this hotel based on the information and reviews in Expedia but the information was wrong and . I wanted to have a room with a bathtub and I chose one based on Expedia information. When I checked in, the room I booked did not have a bathtub even though it says it has in Expedia. I had to upgrade to get a room with a bathtub by paying more. Ridiculously, hot water shuts down after one bath! The information in Expedia was wrong or faked. It doesn’t have amenities that a normal hotel does. No in-house phone, no body lotions, no coffee or tea available in the room, no closets, no employees to assist our luggages, only three towels. Bed side lights don’t work. Free internet in the room but was very slow. You cannot walk out from your room at night, being prohibited by a security system. The basic room was too small. After the disappointment at night, I expected an alleviation by a nice breakfast as it was mentioned in one of the reviews of Expedia but it never happened. It was prepared from canned orange juice and frozen foods bought from Walmart, I suspect. The quality of coffee and selection of tea were poor.
Stayed 1 night in Oct 2017
Response from Thornwald Mansion Staff on 10 Nov 2017
You reserved a room not a suite. Also, the pictures online show the bathroom with showers in rooms and Bathtubs for the suites. You arrived late in the evening and I tried to accommodate you by upgrading your room to a suite. Then you start looking for all items that are not listed on our website such where are the slippers and bubble bath. All bathrooms are equipped with Shampoo, Body Lotion and Conditioner and hair dryers. I personally offered to help you with your luggage and anything you need. There was a plenty of hot water in your room and I asked the next day if you needed anything but you did not mention any problem with the room. The rooms/suites all have 2 set of spa Towels (2 big towels, 2 hand towels and 2 washcloths). If you needed more, all what you had to do is to ask but you did not. No hotel can offer you more than 2 sets for 2 persons occupancy. If you need more you have to ask. Coffee is the best that everyone liked and box of selected tea was offered to you in the morning. If you like a strong coffee all what you had to do is to ask and we will prepare it for you. This is a bed and breakfast; everyone comes to the breakfast room to have a big breakfast freshly prepared. The orange juice did not come from a can! The food did not come from Walmart! If you did not like it, why did you eat all of it? And when I asked you how was your breakfast you said good. You are angry just because you were charged for the upgrade. I offered to refund the upgrade but you declined. Very unfair!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant B&B in Park
Old mansion beautifully refurbished by owner. One breakfast consisted of fresh fruit, egg, turkey bacon, homemade savory pastry, superb homemade croissants, and of course juice and coffee. Bathroom has rain shower and water jets. Suites also have full bath.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle atmosphere
Different experience in hotel stay........way better then a bed and breakfast stay and ten times better then a regular hotel.
Stayed 1 night in Aug 2017
Response from Thornwald Mansion Staff on 3 Sept 2017
Thank you so much for your wonderful review and we look forward to your next visit. We hope by adding more features to our Inn, will make your stay more enjoyable. Thank you,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thornwald Mansion
Very Accommodating. Very Interesting place to stay. Close to town and Car Show.
Stayed 1 night in Jul 2017
Response from Thornwald Staff on 22 Jul 2017
Thank you for your generous review! We are glad to make each visit welcoming and memorable. We look forward to your next visit!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and pleasant place to stay, great hosts!
Great place to stay. The hosts went the extra mile all the time to make you feel at home and well taken care of. Breakfast was great and the place very nice, quite and relaxing.I will recommend this place for everyone that is looking for a quite and pleasant stay.
Thank you for your nice review. We are glad to hear you enjoyed your stay and we look forward to seeing you again. Thornwald Staff

10/10 Excellent

Rob, Philly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored old mansion.
Excellent modern shower. Beautiful furniture. Plus got the full tour of this loving restored captain of industry's mansion.
Response from Rkia on 4 Jun 2017
Thank you so much Rob for your review and we look forward to your next visit,

10/10 Excellent

Frank Klein, Durango Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
truly mansion.
The hostess is very friendly and makes you feel at home. It's a beautiful old early 20th century mansion.
Thank you so much for staying with us and providing review. We look forward to seeing you next time you are in the area. Thank you, Thornwald Mansion

10/10 Excellent

maryann, Hughesville, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time and Fun
The stay was great. The owner was one of the nicest people I've met in a long time. She was very helpful, courteous, and friendly. She greeted us like we were family. It was a delight to meet the other people staying at the mansion who were going to be attending the corvette show at the fair grounds like us. We shared experiences which were fun and interesting.

4/10 Poor

Frank, B.

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Felt Like Prison
Our stay was not at all what we expected. We knew it was a bed and breakfast in an old mansion but thought there would be more creature comforts and less security. Upon arrival there was one gate open but the sign read no trespassing. Went in anyway. Thankfully because it was the right place. The front door was locked but the housekeeper finally answered. Brought us to our room and eventually showed up with a $20 Walmart air mattress for my son. My son attempted to turn on a lamp and she freaked and told him not to touch ANYTHING because everything is an antique. We set up the air mattress while she moved everything within 10 feet of my son. We were then instructed that at 11 PM the security system would be set so I figured I couldn't leave the building. This was not the case. We couldn't leave our room because we would set off the motion detectors in the hallway. Wow. Were we in prison? There was no TV in the room. She said there was wifi but that it doesn't work in the rooms because of the thick walls. We would have to use it in the hallway but not after 11 when the security system was armed. There was no shower in the room. Just a bath tub. Description read room sleeps 4. I understood the room had one king bed and there would be a $50 charge for each additional person. Had my 10 yr old son with me. $50 for a third person??? To sleep on a cheap air mattress? Not only that but there was barely enough hot water for 2 people so I took an ice cold bath. Didn't pay the $50.