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"My stay at Baha Mar was overall wonderful. The property itself is absolutely beautiful — very clean, modern, and visually stunning. Our ocean-view room was spectacular and one of the highlights of our trip. The pools, beach, and overall atmosphere all felt high-end and relaxing. The only downside was the inconsistency in staff knowledge. Several times we asked for directions around the resort and many employees didn’t seem familiar with where things were located, which was surprising for a property of this size and caliber. Another issue happened at The Swimming Pig. The bill already included a gratuity (which is fine), but our server told us the gratuity “goes to Baha Mar, not to the staff” in an attempt to get us to tip again. We later confirmed this wasn’t true, so that part felt misleading. Overall, we still had a great experience and would return, but I hope management addresses staff training and transparency with tipping going forward — it would make an already beautiful resort even better."

"Everything is always great when I go. The staff is always great especially Darling. She’s at the front desk and she always makes sure that I have a nice clean room."

"The room, lobby, amenities, restaurants and service. "

"Check in went smoothly and we received an upgrade. We were also assigned a butler. Dario went above and beyond for us. Big shout to Miriam at the dining options. She made sure we were taken care every time she saw us. Great entertainment as well. "

"Food, staff, the pool, the beach, was amazing!! I wish the balcony was a bit bigger as it is kind of scary. But I would definitely come back here! 10/10"

" All of the above!"

"Lopesan Resort exceeded all our expectations. It’s the kind of place that stays with you long after you leave. The staff was warm, attentive, and truly committed to making our stay unforgettable. Our family had a fantastic experience. "

"First time I visited there good experience.Clean rooms great staff .Great service Good food service Great experience in my life "

"An Exceptional Experience Thanks to Consierge Kevin Paulino! We recently completed a wonderful stay at Ocean El Faro, and we can't recommend it enough. From the moment we arrived until we departed, the customer service was outstanding—everyone we encountered was genuinely nice and courteous. The true highlight of our trip, however, was the unparalleled service provided by our Consierge, Kevin Paulino. Kevin truly went above and beyond to ensure our experience was flawless. He took the initiative to handle all of our a la carte restaurant reservations, making dinner planning completely stress-free. More impressively, he checked on us daily, both in person and via text message, demonstrating a commitment to personalized service we rarely see. When we notified him that the steamer in our room wasn't working, he had it replaced quickly and efficiently. His attentiveness elevated our entire vacation. Beyond the incredible service, the hotel's amenities and food were excellent. The buffet restaurant offered a great variety of choices, and the food was consistently fresh and delicious. Furthermore, the property itself is beautifully maintained; the pools and gardens were immaculate and provided a relaxing atmosphere all week long. If you are planning a trip to Ocean El Faro, know you are in good hands, especially if you have the pleasure of being assisted by Kevin Paulino. Five stars! "