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ibis Carcassonne Centre la Cité

3.0 star property
Hotel in Carcassonne with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for ibis Carcassonne Centre la Cité

Desk, blackout curtains, soundproofing, iron/ironing board
Reception
Bar (on property)
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning
The current price is RM367
RM426 total
includes taxes & fees
23 May - 24 May

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Double Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
5 Square Gambetta, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 9 min walk - 0.8 km
  • Canal du Midi Harbor Master's Office - 12 min walk - 1.1 km
  • Narbonnaise Gate - 13 min walk - 1.1 km
  • Aude Gate - 13 min walk - 1.2 km
  • Château Comtal - 13 min walk - 1.2 km

Getting around

  • Carcassonne Station - 12 min walk
  • Blagnac Airport (TLS) - 66 min drive

Restaurants

  • ‪Le Cathare - ‬7 min walk
  • ‪Brasserie A 4 temps - ‬6 min walk
  • ‪Brasserie des Platanes - ‬5 min walk
  • ‪Bloc G - ‬5 min walk
  • ‪Meery Cake - ‬6 min walk

About this property

ibis Carcassonne Centre la Cité

Hotel in the city centre
A terrace, a library and a bar are just a few of the amenities provided at ibis Carcassonne Centre la Cité. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), luggage storage and a 24-hour front desk
  • Free newspapers, smoke-free property and a computer station
  • A TV in reception, multilingual staff and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at ibis Carcassonne Centre la Cité boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping and electrical adapters/chargers

Languages

English, French, Spanish

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The price is RM439
RM511 total
includes taxes & fees
28 May - 29 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 7 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 12.90 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.90 per person
  • Nearby parking fee: EUR 7 per day (328 ft away)
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Ibis Carcassonne La Cite
ibis Hotel Carcassonne Centre
Accor Carcassonne Centre
Ibis Carcassonne Centre Hotel Carcassonne
ibis Carcassonne Centre Hotel
ibis Carcassonne Centre la Cité Hotel
ibis Carcassonne Centre la Cité Carcassonne
ibis Carcassonne Centre la Cité Hotel Carcassonne

Frequently asked questions

Is ibis Carcassonne Centre la Cité pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Carcassonne Centre la Cité?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at ibis Carcassonne Centre la Cité on 23 May 2025 start from RM 367.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Carcassonne Centre la Cité?

Limited spots are available.

What time is check-in at ibis Carcassonne Centre la Cité?

Check-in start time: 12:30 PM; check-in end time: anytime.

What time is check-out at ibis Carcassonne Centre la Cité?

Checkout is at noon.

Where is ibis Carcassonne Centre la Cité located?

Located in the heart of Carcassonne, this hotel is steps away from Raymond Chesa Leisure Park, Old Bridge and Pont-Neuf de Carcassonne. Centre de Congrès Le Dôme and Museum of Fine Arts are also within 5 minutes. Carcassonne Station is 12 minutes by foot.

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ibis Carcassonne Centre la Cité Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 255 reviews
Rating 8 - Good. 125 out of 255 reviews
Rating 6 - Okay. 35 out of 255 reviews
Rating 4 - Poor. 18 out of 255 reviews
Rating 2 - Terrible. 6 out of 255 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in city center near atractions.
Stayed 1 night in Aug 2023

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to the old city, restaurants, and parking place a block away at very reasonable price.
Stayed 1 night in May 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Thoughtful staff. Excellent breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
4 nights in Carcasonne (1 night to many!) - great location and friendly staff - hotel very much a budget offering and could do with some TLC
Stayed 4 nights in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact hotel Staff very helpful
Stayed 2 nights in Apr 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for the money

Good room for the price and very near downtown
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, great location

The hotel is very well located nearby the Medieval City. The staff was kind and serviceable.
Stayed 1 night in Sep 2022

8/10 Good

DAVID

Liked: Cleanliness
Disliked: Room comfort

Good overnight stay

Well located hotel between the medieval town and the modern town,breakfast was simple , but nice.It should be noted that the bedrooms are very small,and only really suitable for a short stay.We would like to thank the exceptional staff ,who helped us by sorting out an urgent travel situation .....we very much appreciate them going the extra mile to help us ...
Stayed 2 nights in Sep 2024

6/10 Okay

James

Liked: Cleanliness, staff & service

Jim stayed 13th August 2024

As you would expect from IBIS, a no frills room but the bed was comfortable and the air-con worked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in front of a park and has close proximity to the town with plenty of restaurants and shopping opportunities. It is walking distance from the ancient walled city grounds. The hotel breakfast is very good and you can eat indoors or on the outdoor patio. It is a great spot and I would stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and very helpful. Breakfast was excellent. Room a bit compact but had all that was needed. Behind was a bit grim and the eating out area could do with landscaping. We would go again.
Stayed 4 nights in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Review

The room was a little cramped. No carpet on floor. Washbasin plug would not release.
Stayed 2 nights in Dec 2024

6/10 Okay

Brett

Liked: Cleanliness, staff & service
Very nice reception as I arrived
Stayed 1 night in Dec 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Friendly and helpful staff. Small room but great location making everything in walkable distance. Close to the medieval city, close to the canal to walk along, close to the town square for restaurants and shopping.
Stayed 2 nights in Apr 2023

8/10 Good

Honor Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. We had a couple of problems with our room but everything was soon addressed. Breakfast was basic but plentiful. The hotel is centrally placed and close to the airport shuttle bus.
Stayed 2 nights in Dec 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service

Good value

Hotelcould do with a refresh but adequate enough and decent continental breakfast. Location halfway between station and the Cite. Good value
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good location

Small room, the bed was very comfortable and we had a view of the medieval city from a room at the back of the hotel. Air con did not work, had been switched to heat only, so we found the room very warm. Staffe werevery friendly and helpful during our stay, and breakfast was good. Excellent location for exploring the old and new towns
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully Situated

Great location, perfectly situated in between the old and new city! Beautiful stroll through the new city ( which is about 800 years old) will take you from the gare to the hotel. From the hotel, an awesome walk over the vieux pont will take you to the old city and the chateau comtal. Keep in mind, rooms are very small and so are the bathrooms. But it is well kept and clean. Dont expect a lot amenities in the room. But there is hot water available in the lobby. The hotel over looks the pretty Gambetta Square and is a stone's throw from the Art Gallery which is free.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small, but Comfortable

This is a good spot to stay that is well situated between the train station (a 20-minute walk) and the Old City (a 20-minute walk). We were greeted warmly at reception and the room was clean and quiet. The A/C did not cool as well as I would have liked, but overall the room met our needs. The hotel also allowed us to leave our luggage while we explored the Old City before leaving on an afternoon train.
Room from the doorway
Small, but functional bathroom
Stayed 1 night in Sep 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very small. Should have been classed budget
Stayed 4 nights in May 2024

8/10 Good

yang

Liked: Staff & service
The property itself is rather poor. The breakfast was good. The room air conditioning did not work well. Doors make loud noises when closing.
Stayed 1 night in Oct 2022

6/10 Okay

Gabriela

Disliked: Cleanliness, amenities
The hotel is located between the bastide and the medieval city so the it is practical. It is in front of a nice park however you can get a room looking to the back which is not a nice view. The room was not that good. Not very clean, specially the bathroom, bad pillows and not a useful hairdryer. I wanted to use a toilet when I collected my bag from the concierge and it was closed. Not nice that I couldn't even use a toilet after staying there.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Staff & service

Convenient but tiny tooms

Although you are made aware the room is small - it is VERY SMALL. The bathroom was so tiny we gave up on the idea of a shower in the morning. The beds were narrow and hard as rock. Marie who greeted us at reception was exceptionally professional and helpful -a big thankyou to her. I don’t think we will be going back to this hotel again.
Stayed 1 night in Apr 2023

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities
Tiny room couldn’t open door outdated facilities
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Size matters

The room was too small and there was only one waste bin, which was in the bathroom and it was too small, but none in the bedroom. I found difficulty in the bathroom as I couldn’t turn around there
Stayed 4 nights in Oct 2022