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Reviews of Holiday Inn Express Cape Coral-Fort Myers Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Cape Coral-Fort Myers Area, an IHG Hotel
1538 Cape Coral Pkwy E, Cape Coral, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1004 reviews" "
Rating 8 - Good. 289 out of 1004 reviews" "
Rating 6 - Okay. 67 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jodi R

Liked: Staff & service, property conditions & facilities
All things were pretty good. What I would suggest: Higher water pressure, & update pool towels, they are too small and cheap. You need real beach towels
Stayed 4 nights in Apr 2024

10/10 Excellent

Michele Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Staff will come again, pool was very nice, breakfast was decent, very good coffee!!! Nice and close to restaurants
Stayed 6 nights in Apr 2024

10/10 Excellent

Theresa Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our check-in experience with Paige! Wednesday night, May 1st, around 8:30 PM. We were weary travelers, just arriving, and her smile and upbeat personality gave us a boost. She was so helpful and accommodating! She ROCKS.
Stayed 1 night in May 2024

10/10 Excellent

fredy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is five star for me clean , perfect maintenance I love
Stayed 2 nights in Apr 2024

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molly did a great job greeting us and checkin!!!! thank you!!! good service helped after a long trip. we will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say.
Stayed 1 night in Apr 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and everything we needed for a nights stay
Stayed 1 night in Apr 2024

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Molly on 27 Apr 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you back again soon!

10/10 Excellent

albert

Business traveller
Liked: Cleanliness
like the breakfast
Stayed 1 night in Apr 2024
Response from Molly on 20 Apr 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

8/10 Good

julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice holiday inn express . No problems , just stayed 1 night .
Stayed 1 night in Apr 2024
Response from Molly on 20 Apr 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

2/10 Terrible

Alex

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Paige at the front desk is an absolute sweetheart and can make any guest feel welcome.
Stayed 1 night in Apr 2024
Response from Molly on 15 Apr 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Apr 2024
Response from Molly on 15 Apr 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

8/10 Good

Matthew

Liked: Staff & service, amenities
Rooms are nice, great location. Elevator needs updating
Stayed 1 night in Apr 2024
Response from Molly on 15 Apr 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and friendly
Stayed 1 night in Apr 2024
Response from Molly on 15 Apr 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Kimberly

Travelled with family and small children
Property and room was clean, staff was nice and accommodating
Stayed 2 nights in Apr 2024
Response from Molly on 8 Apr 2024
Thank you for the nice review, we are very glad you enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

Audra

Liked: Staff & service
Disliked: Cleanliness
Very noisy, thin walls. Our bathroom floor was wet upon arrival. Breakfast was subpar. We will choose a different hotel the next time.
Stayed 1 night in Apr 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and quiet. The breakfast 🍳 is good also.
Stayed 4 nights in Mar 2024
Response from Molly on 1 Apr 2024
Thank you for the nice review. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff are excellent, facilities and room immaculate. Nice free continental breakfast, staff accommodating.
Stayed 3 nights in Mar 2024
Response from Molly on 26 Mar 2024
Thank you so much for the nice review about our hotel. We are very glad you enjoyed your stay, and hope to see you again very soon!

6/10 Okay

Lisa

Liked: Cleanliness
While the pool & the rooms are nice, the property overall looks outdated & the AC units can’t keep up with the humidity. The hallways are dark. On the plus side, check in/out was super efficient & the light breakfast was a nice addition.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Excellent!
Stayed 3 nights in Feb 2024
Response from Molly on 18 Mar 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touring the town
Stayed 2 nights in Feb 2024
Response from Molly on 2 Mar 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Yanet

Stayed 1 night in Feb 2024
Response from Molly on 26 Mar 2024
Thank you so much for the nice review about our hotel. We are very glad you enjoyed your stay, and hope to see you again very soon!

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy to see a nice and clean room with all the necessary things (small fridge, microwave, keurig coffeemaker, hair dryer, etc) It was clean and pretty. It has a balcony with a couple of chairs, the mattress and linens were cozy!! The pool area was nice too… Will definitely come back
Response from Molly on 26 Feb 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and look forward to seeing you again soon!

6/10 Okay

Toby

The room smelled and my daughter and I both got several bites from something. Not sure if they were flea or bedbugs.
Stayed 1 night in Feb 2024

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Molly on 24 Feb 2024
Thank you very much for the nice review of our hotel. We are glad you enjoyed your stay, and hope to see you again soon!

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent spot to hang your hat for a weekend. It’s pretty expensive for the quality you’re getting, but it was fine for me. I used it as a base for a weekend of golfing and going to bars so I didn’t spend much time in the room itself. Overall it was fine and I’d stay there again since it was the cheapest option and convenient, but wasn’t my favorite.
Stayed 3 nights in Feb 2024
Response from Molly on 19 Feb 2024
Thanks for the review of our hotel. Hope to see you again!

10/10 Excellent

Genesis

Liked: Staff & service, property conditions & facilities
Had a comfy stay ! Love the dove representation in the restrooms
Stayed 1 night in Feb 2024
Response from Molly on 19 Feb 2024
We are very glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we saw looked like someone was staying at here so they moved to a room on a busy street🙁
Stayed 1 night in Feb 2024
Response from Molly on 18 Feb 2024
I am so sorry you were moved to the street side of the hotel. We very much hope you will give us another chance to make your stay memorable in a good way!

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!👍👍
Stayed 1 night in Feb 2024
Response from Molly on 18 Feb 2024
We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Joaquin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except that for the price they should at least give you a bottle of water for free not charge you $2,00.Found it ridiculous
Stayed 1 night in Jan 2024
Response from Molly on 5 Feb 2024
Thank you for your reply to our member's survey. We hope to see you again soon.

8/10 Good

Maureen

Stayed 1 night in Jan 2024
Response from Molly on 26 Mar 2024
Thank you so much for the nice review about our hotel. We are very glad you enjoyed your stay, and hope to see you again very soon!

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Reception at check in and check out with a very warm a welcoming, engineering department should change electronic car reader I had to go down to front desk every time I came back?, for replacement house keeping did not make my bed refreshed only with towels
Stayed 2 nights in Jan 2024
Response from Molly on 30 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beaches
Stayed 1 night in Jan 2024
Response from Molly on 30 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect other than if you’re on the side facing the street (which I was) it can be loud with the traffic. Staff was exceptionally nice and pleasant. Hotel property was clean and safe.
Response from Molly on 28 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Sandra L

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Paige at the front desk was fantastic. Very pleasant and helpful!
Stayed 3 nights in Jan 2024
Response from Molly on 28 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Jade at the front desk was very professional and helpful. Very friendly!
Stayed 1 night in Jan 2024
Response from Molly on 28 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

8/10 Good

Jeffery

Stayed 1 night in Jan 2024
Response from Molly on 28 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Quang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Molly on 28 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Carissa

Was great stay! Looking to move there!
Stayed 1 night in Jan 2024
Response from Molly on 28 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Maureen

Stayed 1 night in Jan 2024
Response from Molly on 14 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

debbie

Stayed 1 night in Jan 2024
Response from Molly on 30 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Molly on 14 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Donna, Corinth

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly
Stayed 2 nights in Dec 2023
Response from Molly on 14 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Molly on 14 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful! However, Expedia, who made the reservation, messed it up completely!! It took the staff an hour to get the reservation correct so we could check in. Expedia had put in another persons information like address, phone number etc instead of mine. At the time i made the reservation through Travelocity i gave my information but it was not used to make the res.erv
Stayed 1 night in Jan 2024
Response from Molly on 14 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

8/10 Good

Antonio

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Molly on 14 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Molly on 14 Jan 2024
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Molly on 6 Jan 2024
Thank you for the nice review of our hotel. We are glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from Molly on 28 Jan 2024
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!