Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
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Reviews of Holiday Inn Express Cape Canaveral, an IHG Hotel

2.5 out of 5
Holiday Inn Express Cape Canaveral, an IHG Hotel
995 Shorewood Drive, Cape Canaveral, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 230 reviews" "
Rating 8 - Good. 26 out of 230 reviews" "
Rating 6 - Okay. 5 out of 230 reviews" "
Rating 4 - Poor. 5 out of 230 reviews" "
Rating 2 - Terrible. 6 out of 230 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was very nice.
Stayed 1 night in May 2024

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Feb 2024

10/10 Excellent

Tami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Clean and convenient for the cruise terminals. There is a parking fee.
Stayed 1 night in May 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Pat

Stayed 1 night in May 2024

10/10 Excellent

Julia, West Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Wish there were a few more food options close but the hotel was great. We will likely return when cruising again.
Stayed 4 nights in May 2024

10/10 Excellent

Aldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation shuttle to cruise terminals should be offered
Stayed 1 night in May 2024

8/10 Good

Maggie

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The wait to check in was really long even though there were multiple people at the desk, they were only using one computer. The breakfast was not good.
Stayed 1 night in May 2024

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities
Liked its proximity to the Kennedy Space Center and the water.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, but nothing within walking distance such as shops or restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness
Easy stay for getting to cruise line
Stayed 1 night in May 2024
Response from John on 14 May 2024
Thank you, Amy!

10/10 Excellent

Denise

Stayed 1 night in May 2024
Response from John on 14 May 2024
Thank you, Denise!

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool!
Stayed 1 night in May 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stated one night
Stayed 1 night in Mar 2024

10/10 Excellent

Ruby, Chesapeake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to cruise terminal 3, clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

angela

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

John, Hamilton

Travelled with family, Travelled with group
Friendly and excellent customer service!
Stayed 1 night in May 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a red eye flight and arrived at the hotel very early and they allowed us to check in very early with no extra charge. Do convenient to the cruise port.
Stayed 1 night in Apr 2024

10/10 Excellent

marvin

Stayed 1 night in Apr 2024

10/10 Excellent

Anita, Saint Ignace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must stay!!! If ur cruising perfect!!! Best hotel hands down.
Stayed 1 night in Apr 2024

8/10 Good

DIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a relatively new hotel located immediately across the road from Carnival Terminal 3 cruise port. Buffet breakfast was provided in the room rate. Overall the hotel was clean and comfortable. There is no bar or lunch/dinner dining facilities on the premises, however, the lady on the desk directed us across the road to another hotel where there was a good bar and dining place.
Stayed 1 night in Apr 2024

8/10 Good

Jonathan, Mobile

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me $15 for one night of parking. Where else am I supposed to park?
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, but being able to walk acroos to Terminal3 took a lot of stress off of what traffic problems we might could face being farther away and wanting to che ck in for our cruise.
Stayed 1 night in Apr 2024

10/10 Excellent

Alvin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stellar! Wonderful breakfast as well! We will be using this hotel for all our cruises out of Port Canaveral!
Stayed 1 night in Apr 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Staff & service
Our flight was delayed and I believe I was overcharged for our overnight stay. We asked about a shuttle and was told we needed to do that ourselves. There is no way I would have paid close to 300 dollars for an 8 hour stay
Stayed 1 night in Apr 2024

10/10 Excellent

Steven, Land O' Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good spot if you want to get on one of Cape Canaveral Cruise Ships.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for catching our cruise walking distance to lovely state park
Stayed 3 nights in Jan 2024

10/10 Excellent

Nikhil, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location fro cruise ports. New property, feels good.
Stayed 1 night in Apr 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

2/10 Terrible

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, however, the property overbooked and a member in my party did not get the room requested. They, thankfully, had one king sized that became available and they were able to squeeze 2 rollaway beds into the room with a king bed. Due to delayed flights our after midnight arrival couldnt be helped, however, the room has been fully paid for since December. For that reason and the fact that we called when our flight was delayed should have informed them that we were still coming.
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and so nice to be right there at the port.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryel, Grovetown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say anything bad. Nice place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

serjik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and very good
Stayed 1 night in Mar 2024

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really nice inside and out. Close to the launch sites and Jetty Beach Park. Staff is friendly and helpful. Good restaurants nearby. We ate at Fishlips.
Stayed 4 nights in Mar 2024
Response from Gabriel on 31 Mar 2024
Dear Rosemarie,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

4/10 Poor

Rena M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gabriel on 31 Mar 2024
Dear Rena M,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CAPE CANAVERAL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly Sincerely,Gabe Burleson

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and clean and the service was great however the rooms have little insulation and you can hear the neighbors tv perfectly. We stayed here because we are cruising, the buffet was not ready for a cruise day. No food and no coffee. Kinda weak for a hotel that caters to cruisers.
Stayed 1 night in Mar 2024
Response from Gabriel on 30 Mar 2024
Dear Anthony,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CAPE CANAVERAL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly Sincerely,Gabe Burleson

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel at the port with great dining nearby! Warning … they charge for parking for the night of your stay.
Stayed 1 night in Mar 2024
Response from Gabriel on 28 Mar 2024
Dear Christopher,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got in very late.(very early am) Very helpful. Thank you
Stayed 1 night in Mar 2024
Response from Gabriel on 28 Mar 2024
Dear Nicholas,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Terah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and very clean
Stayed 1 night in Mar 2024
Response from Gabriel on 22 Mar 2024
Dear Terah,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and it wasn’t bad. Pretty nice rooms
Stayed 1 night in Dec 2023
Response from Gabriel on 22 Mar 2024
Dear Ivan,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Gabriel on 19 Mar 2024
Dear Maryann,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here both before and after our cruise. The property is very well maintained and super clean. The room was spacious and well equipped for our needs. The outdoor area has plenty of seating and a wonderful pool area for old and young alike. Best of all is the staff at the front desk! Courteous, kind, and professional. The morning casual breakfast is more than enough to jump start your day. Highly recommend this property.
Stayed 1 night in Mar 2024
Response from Gabriel on 19 Mar 2024
Dear Douglas,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to cruise terminal
Stayed 1 night in Mar 2024
Response from Gabriel on 19 Mar 2024
Dear Anthony,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! This property was very quiet and very relaxing. Everything we needed was right there in the middle of Cape Canaveral.
Stayed 1 night in Mar 2024
Response from Gabriel on 19 Mar 2024
Dear Dennis,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 2 nights in Mar 2024
Response from Gabriel on 19 Mar 2024
Dear Karen,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property
Stayed 1 night in Mar 2024
Response from Gabriel on 19 Mar 2024
Dear Amanda,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Gabriel on 19 Mar 2024
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn Express CAPE CANAVERAL.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly.Sincerely,Gabe Burleson