Apartments in Cantón San Carlos

"Beautiful, well-maintained hotel. "

"Customer service was great and the view made this hotel even better. "

"The room was fairly clean. The staff was extremely helpful. Not knowing Spanish some staff workers will translate Spanish to English on the phone app. Much of the staff spoke English though. Mr.Didre took extra care to make us feel comfortable. Thank You. "

"The natural beauty surrounding the resort is stunning. Views of the volcano from the balcony were spectacular. We spent each morning on our balcony with a cup or two of coffee. Toucans paid us a vist twice. The staff did all they could to ensure our needs were met, and they're friendly and polite demeanor was so very much appreciated. A special shout out to Adrian and Nicole at the reception desk and all the restaurant staff. Plenty of activities in the area kept us busy. Animal sightings were good with sloths, monkeys, iguanas, bats, coaties and crocodiles all spotted. The hiking trails within the resort are other worldly. Just a fantastic time!"

"Staff was great, rooms were comfortable and clean. Pool and Spas were clean. Area was 10 min from downtown La Fortuna. "

"Exceptional customer service, nice remote cabin, backing onto nature and could hear the river from cabin. Private and quiet. Good location to walk to town or la fortuna waterfall if desired. Shower was ambient temperature. I was greeted with delicious pineapple juice and they accommodated my later checkout. Thank you so much. "

"The problem was front desk people they are working till 9 p.m after 9 if u need something or anything happened no one is there to help u. I was insid a room for 2 night water was all over the bed and floor, and bed was wet. After 2 night i was sleep to that kind a room they chang my room last night to another room. And even they didn't refund my money for that 2 night when i was sleeping to the cold atea and wet bed, and wel floor. And price i paid for this place it was too expensive, i saw so many good hotel, even they have hot spring with the lest prices than here."

"Clean room. Amenities at hotel were nice. Sometimes in evening felt ignored if you were not directly in the restaurant for food. Hot tub great and individual room hot tub nice. A little bit too hot. I wish there was a way to add some cold water to moderate it. Grounds lovely and felt very private. Felt safe. Nice to walk around. Staff overall nice and helpful. Clean rooms and towels. "

"Everything we're ok "