Hotel Mesra Haiwan Kesayangan di Canton

"Eso es inhumano"

"We had no sink hot water. Were told it could not be fixed till next day. I asked for a differt room, he said(owner) they were full up and we could just use shower water. We were staying 5 days. No one showed up. We did find the lines were swiched with our own search. No one came the next day and we did NOT tell them we fixed it. 3rd day asked for clean towels and was informed I had to bring them to laundry and get even exchange only! I did go get them and then was told the laundry was closed"

"Noisy from traffic, thin walls, banging rattlely doors and poorly sealed a/c unit. I asked to change room for the 2 remaining nights of my stay in the morning between checkouts and checkins and was told NO because they were going to fully booked that evening?"

"My assigned room had chunks of carpet missing. The doorframes were chipped and worn. The room didn’t appear to have been dusted in quite a while. The bathroom floor needed to be cleaned. There was an old molded coffee filter and grounds in the coffee pot. The refrigerator didn’t work and the front closet had a bunch of exposed wall anchors and missing shelves. Lastly, the wall nearest the window had suspicious dripping stains (disgusting). In all, not the greatest stay for the price. This hotel...

"The power was out all afternoon and evening, and it didn't come back on until I left. The front desk staff weren't there, and no one offered any response."

"TV stations were not available to watch."

"They need to check out luggage carts."