Located on the beach, Now Emerald Cancun is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including golfing.
Luxury all-inclusive property near La Isla Shopping Mall
Close to El Rey Ruins, Now Emerald Cancun provides a free breakfast buffet, a golf course, and a nightclub. This property offers a romantic atmosphere with amenities such as a beachfront location, a terrace, and 9 bars. Indulge in a massage at Sensoria, the onsite spa. Be sure to enjoy Italian cuisine at one of the 12 on-site restaurants. Fitness classes are offered at the gym; other things to do include volleyball. In-room WiFi (surcharge) is available to all guests, along with a poolside bar and shopping on site.
Other perks at this property include:
3 outdoor pools
Bike rentals, a 24-hour front desk, and coffee/tea in the lobby
A porter/bellhop, concierge services, and tour/ticket assistance
Room features
All 387 rooms feature comforts such as private pools and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
Bathrooms with shower/bath combinations and hairdryers
TVs with cable channels
Balconies or patios, ceiling fans and daily housekeeping
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Land activities
Fitness facilities
Entertainment
On-site entertainment and activities
Property amenities
Internet
Available in all rooms: WiFi (USD 25 per 24-hour period)
Available in some public areas: WiFi (USD 25 per 24-hour period)
Food and drink
Free buffet breakfast available daily
12 restaurants
9 bars/lounges
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Al Sur
Coba Market Place
Makitaco
Moonlight
Muerdeme Mucho
Things to do
3 outdoor pools
Bicycle rentals
Fitness classes
Full-service spa
Gym
Nightclub
Sauna
Shopping
Volleyball
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business centre
Outdoors
On the beach
Terrace
Full-service spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
Room amenities
Bedroom
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Entertainment
Private pool
TV with cable channels
Food and drink
Limited room service
Minibar
Outdoor space
Balcony/patio
More
Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for in-room wireless internet: USD 25.00 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 25.00 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Grand Oasis Sens Lifestyle Adults All Inclusive Hotel Cancun
Grand Oasis Sens Lifestyle Adults All Inclusive Hotel
Grand Oasis Sens Lifestyle Adults All Inclusive
Now Emerald Cancun Cancun
Now Emerald Cancun All-inclusive property
Now Emerald Cancun All-inclusive property Cancun
Frequently asked questions
Is Now Emerald Cancun pet-friendly?
No, pets are not allowed at this property.
Are there all-inclusive benefits at Now Emerald Cancun?
Yes, the property is all-inclusive.
Now Emerald Cancun Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our room had a very nice view of the ocean and lobby area. When our rooms ac sprung a leak the staff quickly relocated us to another room. The staff was very friendly and willing to make our stay very relaxing.
Verified traveller
8/10 Good
Joe, Iowa
14 Feb 2017
Liked: Cleanliness, staff & service, room comfort
Lots of relaxation!
Food options are too limited. Lunch choices are terrible --- one place to grab a quick lunch. Breakfast was very good at the buffet.
My friend and I decided to book a all inclusive hotel for one night on new years eve. If you like waiting in lines, then this is the right place for you. It took 5 hours for our room to be ready and over an hour to wait to check in. Another two hour wait if you want dinner reservations. We tried to go for sushi for lunch, but told it was only for dinner service reservations, then saw them serving people for lunch. All we ate there were some mediocre tacos for lunch because of all the lines and waiting. I've been in Mexico over a month and this is the only time I've gotten the runs. Not managed well at all amongst other things that happened. I would not return here, huge waste of money. On a positive note, the room was gorgeous, most of the staff were nice, and the beach is beautiful.
Verified traveller
4/10 Poor
Thomas
2 Jan 2017
Disliked: Staff & service
Sucked
This place needs some work. Not that great at all.
Upgrading my room to have VIP status was worth it and I recommend it if you stay at this hotel. However, hotel advertising makes this seem like a "sexy" place to be when it is really the ideal vacation for the typical 20-year old spring breaker. This is not the hotel for the more discerning traveler (i.e. the ants that were all over my in-room coffee set-up, the leaking toilet, and my iron that disappeared from my room day one and never reappeared, the bird poop on my balcony that was never cleaned during my week-long stay). With that said, the restaurants were amazing and the hotel's redeeming quality. Word of warning - making a reservation for said restaurants is a 20-minute wait in line in the hotel lobby and you can only make one reservation per day with many restaurants being full day-of. With my VIP status, I was invited on behalf of the hotel's "expedia" representative to tour the other Oasis hotel down the street that I had access to. Once there, I was tricked into listening to a sales gig for an expensive travel service. Total scam. I'll be complaining to Expedia. In all, I don't think this hotel experience is worth the price to stay.
This was my first trip to Grand Oasis Sens ....we normally go to Temptations but they are closed for renovations .....the beach was amazing the view from the pool was amazing ...we met many friendly staff members who were very helpful ....we met some great people and had a wonderful time ....their are areas of the hotel that need some upgrading ...the hallways to the rooms are in a bad state of repair ...but we dont spend our time in the hallways and everything else was stellar ..big thanks to Gustavo and Sarah69 at the pool ...Gabriela and the other bartenders and Fidel at the baggage station
Incredible views & pleasant service but ants were everywhere, even in our closet and roaming our room's corners. This grand old dame of a resort has much to offer & plenty of fun; however the facilities need much repair and maintenance. Nice people but many safety hazards like narrow walkways, unmarked foot hazards, and little safety signage (slippery floors abound).
C
10/10 Excellent
Alexandre, US
22 Nov 2016
Liked: Cleanliness, staff & service, room comfort
Very good choice
After looking at all the bad reviews we almost choose a different resort but we are glad we didn't ....the location is unbelievable. ...got a room with the ocean view and a nice balcony. ...paradise .
The place does need a few updates but it's a very good value for the money....will def go back. Staff and vip check in was great.
Thank you guys.