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"Very clean, good staff."

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"This is not the most convenient location- you have to take a shuttle with limited times to get to the train station to get to Sorrento and from there get a ferry to Naples, Capri or Amalfi / Positino. I thought we were staying in Sorrento so took a ferry there and it costs us $80 euros to get to hotel sadly. You also have to get a bus between the ferry port and train station or walk it. All of this hard on my husband who uses a Walker. However, with all that said, this place is TERRIFIC!! No complaints whatsoever. Amazing views of Vesuvius, beautiful pool, great staff, lovely breakfast, spacious room & balcony, etc!"

"Very clean and comfortable room. "

"Nice breakfast"

"Extremely worn down and not worth the money. The air conditioning didn’t work, and there was no pool access as it was closed. Very outdated overall - location ok — I will never come back."

"The hotel is ok - nice palazzo - and staff nice, but the surrounding area is very dirty. It also includes streets with prostitutes, and feels somewhat unsafe. We had to switch rooms upon our arrival as the first room we were given looked quite bad- it clearly had not been renovated for numerous years."

"This hotel was bright, clean, and refreshing! We enjoyed the large suite on the 7th floor which was quite roomy and comfortable. The view out the large window area was awesome, as it was of Mt. Vesuvius … such a great place to snap some amazing photos. The location of the hotel was perfect as it was close to the central Train Station, the Bus Terminal, and pick-up spots for our chosen tours. We only had breakfast there on three occasions, but the food and drink items were plentiful and very good."

"Breakfast was good, room was kept cool."