Desk, laptop workspace, free WiFi, bed sheets
Check availability

Reviews of Cambridge House Hotel

2 out of 5
Cambridge House Hotel
144 - 146 Tenison Road, Cambridge, England

Reviews

6.4
Rating 10 - Excellent. 39 out of 350 reviews" "
Rating 8 - Good. 105 out of 350 reviews" "
Rating 6 - Okay. 108 out of 350 reviews" "
Rating 4 - Poor. 58 out of 350 reviews" "
Rating 2 - Terrible. 40 out of 350 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and great for my short stay in Cambridge.
Stayed 3 nights in Oct 2023

4/10 Poor

Elliot

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room 10 to avoid
Pros first: The room was clean and had an amazing number of power outlets and lights. The folding desk was nice too. Shower worked well. Cons: The room feels unfinished, or at the minimum poorly designed. The biggest issue is that the bathroom contains a very loud extractor fan which can still clearly be heard when the door is closed. There is no way to turn off this fan and it is on 24 hours a day. Even worse, the fan is not beefy enough to do much in the way of ventilating the shower cubby/ room so the room quickly becomes damp. Sucks all around! Other issues: * pillows are garbage * no mirror above washbasin, instead it is near the door below a shelf? * The "automated" checkin system did not work at all and so had to do this process with a staff member who was helpful but talked in a barely audiable mumble.
Stayed 3 nights in Aug 2023
Response from Ali on 5 Sept 2023
Hi Elliot sorry to hear that we appreciate your feedback regarding the extractor fan also can I know in particular what was the issue with self check in was your PIN code not working or what. If in future you have any problems you can let the on-site staff know so they can help you.

10/10 Excellent

tvpweb

Stayed 3 nights in Aug 2023
Response from Team Cambridge on 10 Oct 2023
Thank you

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Decent 👌
Stayed 1 night in Aug 2023
Response from Team Cambridge on 10 Oct 2023
Thank you

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities, room comfort
small but modern, clean and tidy. Checkin issues.
small but modern rooms in a new place, very close to the station. Downsides were that checkin app doesnt really work with hotels.com or expedia so I couldnt get in touch with them until I arrived. And the wifi signal is terrible, needs more bandwidth. But nice people, once you finally get a hold of them.
Stayed 1 night in Jul 2023

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

MATHEUS

Stayed 2 nights in Jun 2023

8/10 Good

farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern guest house
A lovely modern guest house. Beds very comfortable. The house is quite hot during summer, air con was provided and very useful. Very clean and modern.
Stayed 1 night in Jul 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was easy and welcoming, clean and efficient.
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Not the greatest rooms
Pictures were deceiving we were put into a renovation property so a lot of noise of works. Also no kettle tea or soft furnishing. Room was dark no ideal lighting and no hair dryer.
Stayed 1 night in May 2022

6/10 Okay

Vladimira

Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
It was comfortable and clean
Stayed 2 nights in Feb 2022

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

India

Stayed 2 nights in Dec 2021

4/10 Poor

Terry

Business traveller
Disliked: Amenities, property conditions & facilities
It’s nothing like the website photos . Tv didn’t work . Shower plug blocked , so the shower try fill up and over flow . The toilet is tiny no good if your on the large size . Only good thing was sheets clean and it had a bed . It’s just for an overnight stay wouldn’t stay no more than a night . Would I stay there again … No
Stayed 1 night in Dec 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Dan

Disliked: Staff & service, property conditions & facilities
Location and the price of the property are good. This is a self serviced property.
Stayed 1 night in Nov 2021

6/10 Okay

Igor

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Amita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Useful location for my daughter's graduation but not a comfortable stay in our twin room and parking is overpriced. My son's deluxe family room was much better .
Stayed 2 nights in Sep 2021

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Z A L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy and perfect for a quick stop
perfect location, super comfortable just ideal for a quick stay and staff very helpful and accommodating!
Stayed 1 night in Sep 2021

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Sep 2021

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy one night stay
Comfy one night stay at this hotel. Would recommend to anyone who is staying for a short time and doesn't need anything too fancy.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place for overnight stay
It was just an overnight stay but comfortable and homey. Small luggage doesn't fit in the locker and have to carry it with our tours instead.
Stayed 1 night in Sep 2021

6/10 Okay

Katrina

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for what we done
Me and my partner stayed in this hotel for 1 night as it was a quick base for going out that night. The room was very spacious and clean the only let down i would say is you'll never get a lay in as the walls are very thin and you can hear every footstep and the shower was very slow and took a long time to heat up. other than that it was okay
Stayed 1 night in Aug 2021

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Trudi

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money and really good location near to the station and the town.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Solo trip
Easy check in and great location 5 minutes from the train station.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Shower did not have hot water
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Good place but maybe slightly over priced for what you get. Plus spending £15 for parking. Does the job though
Stayed 1 night in Jun 2021

6/10 Okay

Jitesh, London

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property was nothing like the images shown. Extremely dirty and sticky floors and dirty carpet. Bathroom soap dispenser did not work. Was not replaced even though I informed the reception. Had to buy my own soap to use. Left my charger in the room, but hotel tells me that I didn't. This was my fault. I can't blame them for my leaving it there, but I'm surprised they say they didn't find it. I can only assume that another guest took it before I complained the next day. They did find another adapter in the room and offered to post it to me.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for travelling
It was well priced and adequate for an overnight stay
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not that nice but cheap
Room was tiny and the check-out time of 10am was a bit too early.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't describe as a hotel
would question this being called a hotel. It's more like a b&b from 20 years ago. The carpets are worn on the stairs and in my opinion dangerous. My room was dirty,had a broken bed,and even the remote was broken. It was cold with no wardrobe! Had issues with the door,the code wouldn't work. The staff member on duty was some help,but with so many issues i wouldn't recommend staying there. My room even though being a single was the size of a childs room. For the same amount of money two two days before i had stayed in a boutique hotel in nottingham. Fenners does not provide value for money,and needs a major refurb.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
No frills but just what i wanted good base near the railway station with good bus connections to Addenbrooke's Hospital
Stayed 1 night in Feb 2020

8/10 Good

Meshkatul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and clean with great location..
You get what you pay.Perfect for 1 night stay.
Stayed 1 night in Feb 2020

6/10 Okay

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Staff communication over Expedia was curt. No clear way to communicate with staff once you’re there. I happened to stay in the same room a year ago and a few things in the bathroom that needed maintenance were still not fixed.
Stayed 2 nights in Jan 2020

8/10 Good

Sarah

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Clogged Sink
Room was confortable, but the toilet sink was clogged a lot. Also TV didn’t work as all cables were tangled and it didn’t have enough power cables. Room was warm and bed was good
Stayed 1 night in Jan 2020

8/10 Good

MARIA ESPERANZA

Travelled with family
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful room
There was mould and chewing gum on the wall right next to where the bed was.
Stayed 1 night in Dec 2019

6/10 Okay

Mr Shaji

Stayed 1 night in Dec 2019