"We booked a room from hotel .com for 89,first night no problem, wanted to stay another night so they checked us out just to check right back in,no problem, so we get back on hotel .Com and got it again for 89 a night,the lady said no it's wrong and she doesn't understand how we got it for that cheap,we said hotel .Com and she acted has if we were doing something wrong,huff and puffed and said ok I'll do it,just for me to get back to the room to see that somehow my card was charged 129 for the room,not very cool at all,we simply used hotel.
Com and she didn't believe me even though we showed here the web site and what it said,so them or hotel.com need to communicate better,we have stayed here at least 5 times in the last 2 years,now never again,"