Dear Yuvraj,Our Hotel Policy requiring a credit card for incidentals is standard practice in the hospitality industry and is in place to ensure the safety and security of both our guests and our property. We understand that you had hoped to use other payment method for the deposit. However, our policy is designed to protect both parties in the event of any unforeseen circumstances during the stay. We had informed all guests with confirmed bookings to ensure smooth check in process, we strictly require a valid photo ID and a credit card prior arrival. We tried our best giving all the options you can do to check in our hotel. Failure to comply gives us the right to deny a guest for safety and security of everyone. Thanks for understanding.Sincerely,Divya Sutra Management

Dear Alan,Thank you so much for your glowing review! We're glad to hear that you enjoyed our great location, clean rooms, friendly staff, ample parking, and included amenities such as the microwave and fridge. Your feedback means the world to us, and we couldn't be happier to receive such high praise. We'll continue working hard to maintain these standards and provide you with a consistently excellent experience. We can't wait to welcome you back for another fantastic stay!Sincerely,Divya Sutra Management

Dear Amarpreet,Our Hotel Policy requiring a credit card for incidentals is standard practice in the hospitality industry and is in place to ensure the safety and security of both our guests and our property. We understand that you had hoped to use apple pay for the deposit. However, our policy is designed to protect both parties in the event of any unforeseen circumstances during the stay. We had informed all guests with confirmed bookings to ensure smooth check in process, we strictly require a valid photo ID and a credit card prior arrival. We tried our best giving all the options you can do to check in our hotel. Failure to comply gives us the right to deny a guest for safety and security of everyone. Thanks for understanding.Sincerely,Divya Sutra Management

Dear Conny,Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience at Divya Sutra and that you would consider returning in the future. Your satisfaction is our top priority, and we're grateful for your kind words. I'll be sure to share your comments with our staff to recognize their efforts in providing excellent service. We look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management

Dear Christine,Thank you for sharing your feedback regarding your recent stay with us. We would like to assure you that our housekeeping team is dedicated to maintaining high standards of cleanliness throughout the hotel. However, due to an unforeseen increase in demand during your stay, there may have been a delay in servicing certain rooms. We are actively addressing this issue to ensure it does not happen again in the future.We appreciate your understanding and patience in this matter. Should you choose to stay with us again, we are committed to providing you with a much-improved experience.Best regards,Divya Sutra Management

Dear Steve,Upon checking in our system, we did not charge anything from your credit card. Our Hotel Policy requiring a credit card for incidentals is standard practice in the hospitality industry and is in place to ensure the safety and security of both our guests and our property. We understand that you had hoped to use cash or debit card for the deposit. However, our policy is designed to protect both parties in the event of any unforeseen circumstances during the stay. We had informed all guests with confirmed bookings to ensure smooth check in process, we strictly require a valid photo ID and a credit card prior arrival. We tried our best giving all the options you can do to check in our hotel. Failure to comply gives us the right to deny a guest for safety and security of everyone. Thanks for understanding.Sincerely,Divya Sutra Management

Dear Ann Marie, Thank you for giving us a 4-star review! We appreciate your feedback and would like to clarify that our breakfast offering is currently a limited-time promotion until February 2024. While we understand the importance of providing a shuttle service to the airport, we have chosen to prioritize other amenities and services based on guest demand and operational considerations. Thank you for your understanding. If there's anything else we can assist you with or if you have further comments or suggestions, please feel free to let us know. We value your patronage and hope to welcome you back for another enjoyable stay.Sincerely,Divya Sutra Management

Dear Dana-Lynn,Thank you for sharing your detailed feedback about your recent stay with us. We're pleased to hear that you found our parking lot satisfactory and felt safe in the area. We also appreciate your positive comments about the comfort of our pillows. We take guest feedback seriously and are committed to addressing any issues promptly. Rest assured, we will investigate the issues you've mentioned thoroughly. If you have any evidence or further details regarding your experience, we encourage you to reach out to us directly. Our goal is to ensure that every guest has a comfortable and enjoyable stay, and we appreciate the opportunity to make things right. Thank you for understanding.Sincerely,Divya Sutra Management

Dear Kerry,Thank you for taking the time to leave a rating for your stay. We appreciate your feedback, although we would love to learn more about your experience to better understand how we can improve. If there are any specific areas where you feel we could have done better or if there are any concerns you'd like to address, please feel free to reach out to us directly. Your satisfaction is important to us, and we value your input as we strive to continually enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Sincerely,Divya Sutra Management

Dear Mae-san,Thank you for sharing your experience! We're glad to hear you had an overall positive stay with us. We're pleased our team was able to swiftly resolve it for you. We appreciate your understanding and hope to welcome you back soon!Sincerely,Divya Sutra Management

Dear Nino,Thank you for your review! We're delighted to hear that you found our check-in process easy and that Divya Sutra provided a comfortable respite after a long day. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant stay in the future!Sincerely,Divya Sutra Management

Dear Aimee,Dear Umer,Thank you for taking the time to rate your experience with us. We're delighted to see that you had a positive stay overall. Your feedback helps us ensure that we continue to provide excellent service to all our guests. We hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

Dear NagaLalitha,Thank you for the glowing feedback! We're glad to hear that you enjoyed your stay with us. If you have any specific feedback or suggestions on how we can further enhance your experience in the future, please feel free to share. We look forward to welcoming you back again soon!Sincerely,Divya Sutra Management

Dear Qiang,Thank you for staying with us! We appreciate your feedback. If there's anything specific you think we can improve upon, please let us know. We hope to have the opportunity to welcome you back in the future!Sincerely,Divya Sutra Management

Dear Asma,Thank you for choosing to stay with us. We're glad our convenient location suited your needs. We strive to provide excellent service and accommodations for all our guests. If there were any specific issues during your stay that we can address or improve upon, please let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.Sincerely,Divya Sutra Management

Dear Simarjeet,Thank you for the 5-star rating! We're glad to hear that you enjoyed your stay with us. If you have any specific feedback or suggestions on how we can further enhance your experience in the future, please feel free to share. We look forward to welcoming you back again soon!Sincerely,Divya Sutra Management

Dear James,Thank you for sharing your experience with us. Our housekeeping team made every effort to locate your item during their thorough search of the hotel premises. Despite their diligent efforts, they were unable to locate the bathing suit in any of the areas typically designated for lost and found items.We encourage you to reach out to us directly if there's anything else we can assist you with. Thank you for your understanding and patience in this matter.Warm regards,Divya Sutra Management

Dear Ron,Thank you for your review! We're glad to hear that you found Divya Sutra to be a decent place. We strive to provide a comfortable and enjoyable experience for all our guests. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future!Sincerely,Divya Sutra Management

Dear Jessika,Thank you for your kind words! We're thrilled to hear that you found our hotel clean and comfortable, and that you enjoyed great value at 75/night. Providing a pleasant stay at an affordable price is always our goal. We appreciate your feedback and look forward to hosting you again soon!Sincerely,Divya Sutra Management

Dear Jigar,Thank you for your feedback! We're glad to hear that you choose Divya Sutra for your stay. We strive to provide a comfortable and enjoyable experience for all our guests. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future!Sincerely,Divya Sutra Management

Dear Tracy,We take all feedback seriously and have invested in comprehensive hospitality training for our staff to ensure the highest level of customer service. We understand that each guest may have specific requests, and we always strive to accommodate them to the best of our ability within the bounds of our hotel policies. We value transparency and integrity in guest feedback, even when it includes criticism. However, we also believe it's essential for guests to consider the entirety of their experience when leaving a review. We're committed to providing exceptional service and experiences for all our guests, and we appreciate your understanding. If there are any further concerns or feedback you'd like to share, please don't hesitate to reach out.Sincerely,Divya Sutra Management

Dear Tanya,Thank you for taking the time to rate your experience with us. We're delighted to see that you had a positive stay overall. Your feedback helps us ensure that we continue to provide excellent service to all our guests. We hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

Dear Herman,We're glad to hear that you found our hotel to offer the best combination of price and quality! Providing excellent value and a comfortable experience for our guests is always our goal. We greatly appreciate your kind words and hope to continue exceeding your expectations in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Sincerely,Divya Sutra Management

Dear Keri,It's great to hear that you found our pricing to be reasonable! We strive to offer competitive rates while maintaining high-quality service and amenities for our guests. Your satisfaction is our top priority, and we're delighted that you found value in your stay. Thank you for choosing our hotel, and we hope to welcome you back again soon!Sincerely,Divya Sutra Management

Dear Brad,Thank you for bringing this to our attention. We understand the importance of ensuring that all amenities, including the shower, are in proper working order for our guests' comfort and satisfaction.Upon receiving your feedback, we immediately inspected the shower in the room you occupied. We're pleased to confirm that the shower is indeed in good working condition and provides ample hot water.Your satisfaction is our top priority, and we appreciate your patience and understanding. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to reach out to our team.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Sincerely,Divya Sutra Management

Dear Darren,Thank you so much for the glowing review! We're glad to hear that you enjoyed your stay with us and that you found Divya Sutra to be a nice place. We strive to provide top-notch service and a comfortable environment for all our guests. We look forward to welcoming you back on your next visit!Sincerely,Divya Sutra Management

Dear Andrew,It's wonderful to hear that you had a good stay at Divya Sutra! Providing a positive experience for our guests is always our goal. If there's anything specific you enjoyed about your stay or any feedback you'd like to share, we'd love to hear it. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!Sincerely,Divya Sutra Management

Dear Lei,We're happy to welcome you back for your second stay at Divya Sutra! It's fantastic to hear that you enjoyed your first experience with us and chose to return. Your loyalty means a lot to us, and we're committed to ensuring that each visit exceeds your expectations. If there's anything specific you loved about your stay or anything we can do to make your next stay even better, please let us know. Thank you for choosing our hotel again, and we look forward to continuing to provide you with excellent service and hospitality!Sincerely,Divya Sutra Management

Dear Riju,We're glad to hear that you had a great stay with us! Providing exceptional experiences for our guests is what we strive for, and we're thrilled that we succeeded during your visit. If there's anything specific that made your stay memorable or any feedback you'd like to share, we'd love to hear it. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!Sincerely,Divya Sutra Management

Dear Chintan,We're glad to hear that you found our room to be a great value and that you appreciated its cleanliness and simplicity! Providing clean and comfortable accommodations at an affordable price is important to us, and we're glad that we met your expectations. Your satisfaction is our priority, and we're grateful for your feedback. Thank you for choosing Divya Sutra, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Divya Sutra Management

Dear Navdeep,We appreciate your feedback regarding your recent stay. While we take all guest comments seriously, without specific details or evidence, it's challenging for us to address the issues you've mentioned directly. However, please be assured that we have strict cleaning and maintenance protocols in place to uphold the quality of our accommodations. Our team is always ready to address any concerns raised by our guests to ensure a comfortable and enjoyable stay. Your satisfaction is important to us, and we're committed to continuously improving our services. Should you choose to stay with us again, please don't hesitate to reach out directly with any concerns you may have during your stay. Thank you for choosing Divya Sutra!Sincerely,Divya Sutra Management

Dear Bonnie,Thank you for your feedback. We are glad to hear that you found your room nice and the beds comfortable. Our team works diligently to maintain high standards of cleanliness and comfort throughout the hotel, and we are constantly striving to improve our services based on guest feedback. We value your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future. Sincerely,Divya Sutra Management

Dear Ravinder,Thank you for taking the time to share your feedback with us. If there are specific areas you feel we could enhance to earn a higher rating in the future, we would love to hear your thoughts. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back and provide a more enjoyable experience. Thank you for choosing Divya Sutra!Sincerely,Divya Sutra Management

Dear Christine, Our Hotel Policy clearly states that we only accept credit cards for pre-authorized incidentals. We make sure to inform our guests of this policy both before arrival and upon check-in to ensure a smooth check-in process. Additionally, we want to emphasize that we do not tolerate verbal abuse directed towards our front desk staff. We make sure that our front desks are protected, ensuring the safety and well-being of our staff as well. Regarding your booking, it was prepaid through Expedia so we want to clarify that the funds are not in our possession, therefore any refund requests would need to be directed to Expedia. Should you require any assistance or have further inquiries, please feel free to contact us directly. Sincerely,Divya Sutra Management

Dear Paul,We appreciate you sharing your feedback with us. We're delighted to hear that you had an overall positive experience during your stay. We take guest feedback seriously, and our team is actively working to ensure a seamless entertainment experience for all guests. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing to stay with us.Sincerely,Divya Sutra Management

Dear Emma,Thank you for the perfect review score! We're glad that your experience with us was amazing. Providing exceptional service and ensuring our guests have a wonderful stay is what we strive for. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another amazing experience in the future.Sincerely,Divya Sutra Management

Dear Jeff,We would like to inform our guests that our complimentary breakfast offer is only available until February 2024 as part of a limited-time promotion. This information has been thoroughly updated across all booking platforms to ensure clarity and accuracy for our guests. Ensuring that our guests receive accurate information is a top priority for us. If you have any questions or require further clarification about any aspect of your stay, please don't hesitate to reach out to our team. Thank you!Sincerely,Divya Sutra Management

Dear Tina,We're delighted to hear that you had a positive experience with our staff! Providing friendly and efficient service is a top priority for us, and we're happy that our team made a positive impression on you. We'll be sure to pass along your kind words to our staff, as they'll be happy to hear that their efforts were appreciated. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

Dear Semona,Thank you for your feedback! We're delighted to hear that you appreciated the quality of our bed sheets. Providing comfortable and high-quality bedding is important to us, and we're glad that you found our bed sheets to be excellent. We understand the importance of a good night's sleep, and we're pleased that our bedding contributed to your comfort during your stay. We look forward to welcoming you back soon!Sincerely,Divya Sutra Management

Dear Odunayo,We're happy to hear that you found your stay with us quiet and peaceful! Providing a relaxing environment for our guests to relax and unwind is important to us, and we're delighted that we could provide you with a serene experience. We look forward to welcoming you back soon for another peaceful retreat!Sincerely,Divya Sutra Management