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Reviews of Alt Hotel Calgary East Village

3.5 out of 5
Alt Hotel Calgary East Village
635 Confluence Way SE, Calgary, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews" "
Rating 8 - Good. 187 out of 1002 reviews" "
Rating 6 - Okay. 29 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Jamie

Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 15 May 2024
Thank you for this excellent score! We hope you enjoyed your experience with us and we look forward to welcoming you again!

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place in the River District , we had a lovely view. Staff were helpful and the room was well designed - nice bedding, real glasses and nespresso machine. I will be back.
Stayed 3 nights in May 2024
Response from Louis- Guest Services Supervisor on 15 May 2024
Thank you for this amazing review! We are thrilled you enjoyed your stay with us! We are glad that our location was ideal for your time in the city and that our bedding and amenities were to your liking! We are looking forward to welcoming you again soon!

4/10 Poor

Curtis

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 15 May 2024
Thank you for taking the time to leave us your review. We are saddened your overall experience may not have been to our usual standard. We hope we will be able to welcome you again and have you live the true Alt experience.

2/10 Terrible

Emilee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible
Stayed 2 nights in Apr 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Emiliee,Thank you for the review.We hope to welcome you back in the future.

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in May 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Good Morning, AmandaThank you for the amazing review! We are happy to see we managed to exceed your expectations.We hope to welcome you back in the future!

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it feels fancy and i like the big windows in the rooms and the nice views
Stayed 1 night in May 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Makayla,We appreciate the amazing review! We are happy to see you managed to take full advantage of the views we have around the hotel.We hope to welcome you back in the future!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from JayM on 9 May 2024
Thank you so much for the amazing review on your recent stay at Alt East Village!We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Cori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you very much for this perfect score of 5 out of 5! We are happy you enjoyed your time with us and we hope we will have the chance to welcome you back again!

10/10 Excellent

Lucja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you for this perfect score! We are happy you enjoyed your stay with us and we certainly hope we will be seeing you again!

10/10 Excellent

Mariusz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only come for work and visited for stampede.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you for your review! We are glad you decide to stay with us when working in the city or when visiting for Stampede. We hope we will be able to welcome you again!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The painted glass panel between shower and bedroom doesn’t block the light. Whenever bathroom light is on the bedroom lights up. Strange control panel for lights, fan and shades. Should provide written instructions. Probably wouldn’t stay again
Stayed 2 nights in May 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Susan,Thank you for the review, we do have written instructions upon request for our guests. Our Guest Service Agents are also available 24/7 to assist you.We hope to welcome you back in the future.

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at the Alt.
Stayed 1 night in Apr 2024
Response from JayM on 2 May 2024
Thank you so much for the amazing review on your recent stay at Alt East Village!We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and restaurants
Stayed 1 night in Feb 2024
Response from JayM on 2 May 2024
Jessica,Thank you so much for the amazing review on your recent stay at Alt East Village! We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations and you got to enjoy the restaurants.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from JayM on 2 May 2024
Thank you so much for the amazing review on your recent stay at Alt East Village!We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Mathieu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 1 May 2024
Thank you for this perfect score! We are glad you enjoyed your time with us and we hope we will have the chance to welcome you back again!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The ALT is a very modern hotel with nice features and great views!
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you Michael for your excellent review! We are glad you enjoyed your stay with us! We are happy our amenities were to your liking and that our location was ideal! We are looking forward to welcoming you again soon!

10/10 Excellent

Parvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sooooo cute and trendy just needs a pool
Stayed 1 night in Jan 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for your review! We are glad you enjoyed your time with us! We hope we will have the chance to welcome you again!

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again!!
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for your perfect score review! We are happy you enjoyed your stay with us and we look forward to welcoming you soon again!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained rooms
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for this perfect score! We are thrilled you enjoyed your time at our hotel and we hope we will be able to see you again!

6/10 Okay

sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and hotel is very clean overall. I just wish there was better light control in room, you cannot dim the lights and you have to leave some of the main lights on in the bathroom and that's annoying. It would be nice to have some draws to put your clothes, staying more than two days becomes harder if you have no draws to place your things.
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for taking the time to leave us your review! We are appreciative of your feedback. We hope you enjoyed your overall experience at the hotel. We look forward to welcoming you again.

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Far enough from downtown, but close enough to walk to resturaunts and shopping nearby. Beautiful view of the bow river. Loved everything about our stay. 10/10 would recommend
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you for this amazing score! We are glad your time with us was to your expectations. We are happy that our location was ideal for your time in the city and that you will share your experience with others! We are looking forward to welcoming you again soon!

10/10 Excellent

Mathieu, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you so much for this perfect score! We are glad to read you have enjoyed your time here and we hope we will have the chance to see you again soon!

8/10 Good

Christian Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found it to be a great place to stay and very clean. The only thing we didnt like is that there was no minifridge or microwave. Otherwise we would definitely stay here again!
Stayed 6 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you very much for your review! We are glad that your overall experience was to your liking! We offer fridge upon request and are now available in one third of our rooms. A microwave is also available for guest use in the lobby. We hope we will have the chance to welcome you again soon!

10/10 Excellent

Rowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for your great review! We are happy to read you will be back with us again! We look forward to welcoming you!

10/10 Excellent

Jiangouwen

Stayed 1 night in Apr 2024
Response from Jay Miskow - Guest Services Manager on 10 May 2024
Thank you for the amazing review!We hope to welcome you back in the future.

10/10 Excellent

Haylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this perfect score! We are glad you enjoyed your time here and we look forward to seeing you again!

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this perfect score! We hope you enjoyed your stay and we hope we will be able to welcome you again!

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean hotel with a Nespresso in the room (phew!) great water pressure in the shower, breakfast, lunch and dinner available and good lobby meeting spaces. Not a lot yet, but some dining nearby in this recently and still developing area, but make sure to see the stunning Calgary Public Library just a few minutes away. One of the most significant (comparatively) new builds in all of Canada.
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 23 Apr 2024
Thank you very much for this awesome review! We are thrilled to read you enjoyed your time with us! We are glad that our amenities were to your liking and that our location was ideal was ideal for your time in the city! We are looking forward to welcoming you again soon!

8/10 Good

Cara

Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 8 May 2024
Thank you for this excellent score! We hope you enjoyed your stay with us and look forward to welcoming you again soon!

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 13 Apr 2024
Thank you for your review. We are saddened your stay might not have been up to your expectations. We hope we will have a chance to a second first impression.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 13 Apr 2024
Thank you so much for this perfect score! We are happy you enjoyed your stay with us and we hope we will be able to welcome you again!

10/10 Excellent

Karla

Stayed 1 night in Apr 2024
Response from JayM on 2 May 2024
Karla,Thank you so much for the amazing review on your recent stay at Alt East Village!We are happy to hear you enjoyed your stay with us, and we managed to exceed expectations.Hope to welcome you back soon!Jay MiskowGuest Services Manager

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property in a wonderful location!
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 11 Apr 2024
Thank you so much for your perfect score! We are glad you enjoyed your time at our hotel and we hope we will be able to welcome you again soon!

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 11 Apr 2024
Thank you for this awesome score! We are glad you enjoyed your stay with us! We hope we will be able welcome you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close easy walk to the saddle dome
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 11 Apr 2024
Thank you so much for this perfect score! We are glad you enjoyed your stay with us and that our location was ideal for your time in the city! We look forward to welcoming you again!

10/10 Excellent

Sandra

Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for this perfect score! We are glad you enjoyed your stay with us! We are looking forward to welcoming you again!

8/10 Good

Josh

Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 27 Apr 2024
Thank you for this excellent review! We hope you enjoyed your stay with us and we look forward to seeing you again!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 7 Apr 2024
Thank you for this awesome score! We are glad to see you enjoyed your time with us and we are looking forward to welcoming you again!

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Louis- Guest Services Supervisor on 7 Apr 2024
Thank you for this great score! We are happy to see you enjoyed your overall experience with us and we hope we will be able to welcome you again!

10/10 Excellent

Mehmet Tansu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick when we reached the hotel. The staff was helpful and kind. The hotel’s very cozy and beautiful to stay. Thanks!
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you very much for your review! We are happy our team members were able to come through to you during your time at the hotel! We are looking forward to welcoming you again soon!

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very high tech, little confusing at first but was very nice
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 5 Apr 2024
Thank you Nicholas for your review! We are happy to read you enjoyed your time with us. We hope we will have the chance to welcome you back again soon!

10/10 Excellent

tayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean , high tech rooms, good price
Stayed 1 night in Apr 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you Tayla for this great review! We are happy you enjoyed your stay with us! We are glad our modern design was to your liking! We look forward to welcoming you again!

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant customer service, room was spotless & would definitely stay here again
Stayed 3 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you for this perfect review! We are thrilled to read you enjoyed your time with us! We are glad our team members were able to come through you and that our rooms were to your liking! We are happy to read we will have the chance to welcome you again soon!

10/10 Excellent

clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to downtown! Right next to the Bow river for walking or running paths. Two restaurants on site. Enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you for this great review! We are happy to read you enjoyed your experience with us! We are glad our location was ideal for your stay in the city! We hope we will have the chance to welcome you again!

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you for this perfect score! We hope you enjoyed your stay with us and we look forward to seeing you again!

10/10 Excellent

Harmanjot

Liked: Cleanliness, staff & service, property conditions & facilities
Like the services. They have great lounge area. And everything is well maintained and clean.Had a Great stay!!
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 4 Apr 2024
Thank you very much for this perfect review! We are glad you enjoyed your stay with us! We are happy our services were to your liking! We are looking forward to welcoming you again soon!

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has quickly become one of our favourite stays in Calgary. We love coming here, and will absolutely be back!
Stayed 2 nights in Mar 2024
Response from Louis- Guest Services Supervisor on 31 Mar 2024
Thank you so much for this awesome review! We are thrilled to see we are your favorite in Calgary and we are looking forward to welcoming you again soon!

8/10 Good

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly!! Hotel was decorated gorgeously and clean. Happy with my stay.
Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 29 Mar 2024
Thank you for your review! We are glad you enjoyed your time with us. We are happy that our modern design was to your liking and that our team members were able to make a difference in your stay! We are looking forward to welcoming you again!

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from Louis- Guest Services Supervisor on 21 Apr 2024
Thank you for this amazing score! We hope you liked your time with us and we hope we will be able to see you again!