Hotels near Caldera

"We had a really good family holiday here, with great food and drinks. Our kids loved the bikes and playing on the beach, pools were warm and plenty to keep them amused. My only small critism would be consistency of service across the restaurants. Overall, fabulous holiday "

"Our first family holiday abroad and it did not disappoint, everyone was so friendly they could not do enough for you. The staff were always happy. Food was lovely, something for everyone. Lovely pools and gardens just a lovely setting, definitely go there again "

"The guest checkin service was uninviting and poorly managed. No directions to your room or porter service. Similarly, trying to book a late checkout or drinks that are not included in the all inclusive package, was frustrating. The staff were under trained or very new and had no idea what to do, and there never seemed to be a supervisor around to help with guest queries. Also, I have never stayed in a hotel where you are instructed NOT to put used toilet paper in the toilet in your room, but to dispose of it in a pedal beside the toilet. I ended up having to make frequent visits to the main reception toilet which had no restrictions. Overall, I found the facilities, entertainment and general layout of the resort underwhelming. However, the buffets were tasty and there was a good selection. But you would get bored of the menu after a week."

"We love the modern style of the room and the sun beds on the balcony. "

"When we arrived they couldn't find our reservation booking, so we had to wait very long time, the receptionist didn't explain anything about the facilities of the Hotel, no instructions at all plus very unfriendly. The hotel is ok for a max 4 Stars but definitely not a Luxury 5 Stars Hotel, the 1st few days the cleaning wasnt good at all, after complaining it improved a lot! Food was not superb except for the Golden Sun Restaurant which you must reserve and can go only once a week. The service in general was one of the worst we had all these years of travelling experiences apart for 5 waiters who were very nice & friendly but the receptionists were not nice to us at all. The beach area was not properly cleaned everyday. Also the entertainment at night we could hear very loudly in our room and every single days they were playing the same songs till they had their “different” kind of show. Not ideal for a couple holiday! Also not everything is part of All inclusive, some of the drinks for example Aperol Spritz and others you had to pay at least 11 Euros per drink… This hotel is not reccomended for physically challenged people as there are many stairs & hills to climb, you have to walk a lot to go to the beach/ pools and restaurants. Most of the TV channels weren't working at all as the Satellite signals were very poor and also we had Power Outage in our room at least Twice a day! "