"The hotels is in a lovely position and is very nicely kept. I would like to congratulate the manager for all his staff who were so friendly and helpful throughout our stay , from the waiters and bar staff to the chefs and receptionists and also the cleaners and even the handyman , they were always happy to see us and were so polite and friendly and always said good morning and hello with a smile. So thank to you all for making our stay so lovely."
"Overall Rating: 3/5
Mixed Experience – Great Food, but Housekeeping & Maintenance Need Work
I recently stayed at this hotel and had a mixed overall experience. While certain aspects of our stay were wonderful, several operational issues detracted from what could have been a much better vacation.
The Pros:
Dining & Restaurant: The main restaurant was excellent. The food quality for main meals was top-notch, well-prepared, and delicious. Compliments to the culinary team!
Amenities: The general hotel facilities and amenities were great and added a lot of value to our downtime.
The Cons:
Housekeeping & Pest Issues: On a couple of occasions, housekeeping missed cleaning our room entirely. More concerningly, we experienced an ant infestation in our room, which definitely affected our comfort.
Wi-Fi / Internet: The Wi-Fi connection was very unreliable throughout our stay, frequently dropping signal.
Snacks & Drinks: While the main restaurant meals were outstanding, the snack bar menu was only average. Additionally, the quality of the alcoholic beverages was disappointing and fell below expected standards.
Verdict:
The hotel has strong potential thanks to its fantastic dining and great amenities, but management needs to address housekeeping consistency, pest control, Wi-Fi reliability, and drink quality to deliver a truly high-end experience."
The picturesque setting of Cala Santany Beach and Es Pontas showcase the area's natural beauty. Discover sights such as Cala Llombards Beach and Caló dels Macs during your stay. Take in the natural beauty of Cala Santany with the beaches.
When is the best time to book a hotel with a pool in Cala Santany?
You may want to think about a place to stay that has an outdoor pool if you'll be visiting Cala Santany in the hottest months of August, July or September, when the average temperature is 25°C. Accommodation offering an indoor pool may be the way to go if you come to town during the coldest months of February, January or March, when the average temp is 13°C.