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Reviews of Hayat Pyramids View Hotel

4 out of 5
Hayat Pyramids View Hotel
3 Sphinx Street, Giza, Giza Governorate

Reviews

7.8

Good

Rating 10 - Excellent. 191 out of 487 reviews" "
Rating 8 - Good. 142 out of 487 reviews" "
Rating 6 - Okay. 72 out of 487 reviews" "
Rating 4 - Poor. 36 out of 487 reviews" "
Rating 2 - Terrible. 46 out of 487 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Adriana Yanez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!
Stayed 2 nights in Feb 2024

8/10 Good

Amie

Liked: Cleanliness, staff & service
The view is worth every dime. The t
Stayed 2 nights in Jan 2024

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service
The location, 30 yrds from the entrance to the Pyramids complex, could hardly be bettered. The view from the rooftop terrace, to the Sphinx and Pyramids, is sublime. the manager and staff were wonderful hosts - very friendly and helpful. The area immediately outside, near the Pyramids is bustling with tourists and locals trying to sell you souvenirs or offering a taxi and can be a little crazy. Overall though, one of the friendliest hotels I've been to and the location is unbeatable.
Stayed 4 nights in Dec 2023

4/10 Poor

Arash

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect view of pyramid from the roof top. BUT ,they will pressure you to buy a tour which is overpriced and staff/owner is ungenuinly nice.A lot of lip service
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not safe
Worse place ever! I paid for Pyramid views and they sent me to another building in a none safe area. Windows didn’t locked neither the door. It was super scary. The only good thing is the roof top view just the view.
Stayed 3 nights in Dec 2023

10/10 Excellent

Shefin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and good. Staffs are friendly.
Stayed 4 nights in Dec 2023

6/10 Okay

YARIEL DOMINGUEZ

Travelled with partner
Liked: Staff & service
Great service!! The hotel is maybe a 2 to 3 star but the people are amazing and the view is unmatched!!
Stayed 6 nights in Nov 2023

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2023

10/10 Excellent

laila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place and good stuff :) what we paid 💯💯 word it
Stayed 4 nights in Oct 2023

10/10 Excellent

Maria

Liked: Amenities
I loved this hotel view it was soo amazing experience. I can’t get over just sitting there watching the pyramid and the sunset so magical
Stayed 2 nights in Sep 2023

10/10 Excellent

aldemar guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
The view and the staff of the hotel.
Stayed 8 nights in Sep 2023

10/10 Excellent

Arsenio, Gilroy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff! Very friendly! The view at the top floor restaurant is amazing!
Stayed 3 nights in Sep 2023

8/10 Good

Hector Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is nice , but I don't know if they tricked me when I arrived they put me in one room and then moved my luggages to a smaller room and made me paid 50 U.S. dolar more to put me back in the big room. I guess in Egypt taking advantage of tourists is just a daily routine as much as possible
Stayed 3 nights in Sep 2023

2/10 Terrible

Kieyondra

Business traveller
Currently filing a claim for my missing wedding ring and other expensive rings that went missing in my room. I never wore them or took them out after I checked in the room. The cleaners came in only after one day when I didn’t request it and I left my rings in my bag on the bed not expecting anyone to be in my room. When I checked my bag I realized four rings were missing to the amount of $2200. The hotel is currently investigating.
Stayed 3 nights in Sep 2023

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pyramids
The best hotel to stay for views of the pyramids. Just amazing and took our breath away. Unfortunately the area where the hotel is very poor and just felt everyone trying to get as much money out of you as possible . The manager of the hotel was so lovely to us and made sure our stay was good . I would definitely go back and highly recommend if want a view you will never forget
Stayed 1 night in Sep 2023

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Ali

Disliked: Property conditions & facilities
I got to the property they told me that the hotel is full and wanted me to stay at quote in quote “ Extention “ for one night and was promised that i will be in upgraded room with the view of the pyramids I went to the Extention i saw it in apartment setting that is worse than 2 star hotel I refused to stay in the in the Extention i did not feel safe The area is in slump atmosphere that has has horses and people everywhere , horses are eating directly from the trash . Horrible scenery I went back to the hotel and spoke to the main manager and insisted that i booked in a hotel and not in apartment setting So they have contact the hotel next to them called Great Pyramids Inn. Three stars hotel Given with my options and i was extremely tired i decided to stay one night at the hotel they referred me in The next day I went to hayat hotel to see if my room is ready. The room was ready but was not near what i was promised No view at the pyramids Wifi is not working despite letting the hotel staff know Hotel was outdated non near a four star classification The elevator was not working for a whole day
Stayed 3 nights in Aug 2023

2/10 Terrible

Emad, Martinez

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time to use this hotel. First was in June, and the room was so dirty and they had to make changes twice. Dirty sheets/ towels… unfunctioning toilets and tv. They promised to do better in July. We recieved the room for me and my American friends, and they were so old dirty sheers and towels … we had to bribe them to cleam everthing . I called the manger and he was rude and hung on my face …. My American friends came 2 am and in the morning they said they wanted to leave the hotel becuase it is dirty. The left at 12:00 noon The hotel told us that we can cancell from expedia abd they will charge us two nights: one we used and one penalty that we didn’t use. We agreed and i called Expedia Expedia called the hotel, and the hotel said they have to cancel the rooms first and they we decided if we can give them them refunds( i know they were lying). We told the hotel we would keep everything as is, and we came back in the evening, they told us the two rooms ar locked by mistake and that they didn’t have extra keys ( they rented our rooms under table… and they kept us all in one room till next day at 7:00 pm It is horrible, dishonest, and untusted My car got damaged intentionally at the front of the hotel and they didn’t care
Stayed 4 nights in Jul 2023

2/10 Terrible

Emad, Martinez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time to use this hotel. First was in June, and the room was so dirty and they had to make changes twice. Dirty sheets/ towels… unfunctioning toilets and tv. They promised to do better in July. We recieved the room for me and my American friends, and they were so old dirty sheers and towels … we had to bribe them to cleam everthing . I called the manger Mr. Gamal and he was rude and hung on my face …. My American friends came 2 am and in the morning they said they wanted to leave the hotel becuase it is dirty. The left at 12:00 noon The hotel told us that we can cancell from expedia abd they will charge us two nights: one we used and one penalty that we didn’t use. We agreed and i called Expedia Expedia called the hotel, and the hotel said they have to cancel the rooms first and they we decided if we can give them them refunds( i know they were lying). We told the hotel we would keep everything as is, and we came back in the evening, they told us the two rooms ar locked by mistake and that they didn’t have extra keys ( they rented our rooms under table… and they kept us all in one room till next day at 7:00 pm It is horrible, dishonest, and untusted My car got damaged intentionally at the front of the hotel and they didn’t care
Stayed 4 nights in Jul 2023

10/10 Excellent

Zlatina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Very nice staff!
Stayed 8 nights in Jul 2023

10/10 Excellent

Kya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. This property is truly a hidden gem.
Stayed 6 nights in Jun 2023

10/10 Excellent

Emad, Martinez

Travelled with group
Liked: Property conditions & facilities
It is a great location with many options. From the roof you can attend the light show every day for free. The staff is great and will do to make you happy. It has a great breakfast and easy access to pyramids. I really enjoyed the great location and the large room. It is a great hotel. I stayed 6 wonderful days.
Stayed 5 nights in Jun 2023

4/10 Poor

Shailesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The best and only good part is that it is facing the Pyramid and Sphynx and that is why I booked it. The room had several issues in the washroom with broken drain, broken faucet, water leakage, leaking air conditioner. They repaired it after we reported but I am surprised that how come they were not aware of these pre-existing problems before our check in. We booked taxi through hotel with pre-decided time for two excursions, fully paid in advance but the hotel staff did not bother to call any taxis until we went and pushed them. Taxis arrived almost one hour after our pre-decided time.
Stayed 2 nights in Jun 2023

2/10 Terrible

Betlhem

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
First let me say that the roof top restaurant area could not be better! We were very pleased with the gorgeous view and the staff was very helpful and gracious. The area around the hotel is terrible!! The only complaint we have about the hotel itself is that we didn’t have water one day.
Stayed 7 nights in May 2023

8/10 Good

ANDREW, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a clean hotel, air conditioning, great view of the pyramids. Beware of the staff trying to get you to book tours, etc through them, pretty relentless on selling. Even though the booking clearly stated roundtrip airport shuttle service with booking 3 or more nights (I did 6) they refused to drive me back to the airport. I had to uber it. Says non smoking, but maintenance worked the entire trip in the hallways and they all smoked constantly. So not a bad hotel, but some shady staff for sure.

4/10 Poor

Yashesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Saori

Liked: Cleanliness, staff & service
Hotel staff was very friendly and informative. If your purpose is to see pyramids, this is a great place to stay. View from the rooftop was amazing. I stayed 4 nights and it was noisy outside even at night.
Stayed 5 nights in May 2023

2/10 Terrible

Ian

Travelled with partner
Disliked: Cleanliness, staff & service
This was probably the worst hotel we've ever stayed in, it was dirty, unkept, extremely poorly maintained, and worst, the staff simply didn't communicate with each other. Very frustrating and disappointing.
Stayed 3 nights in Apr 2023

10/10 Excellent

cesar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank for everything
Stayed 3 nights in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
It’s a very comfortable place and also very nice view of those piramids
Stayed 3 nights in Apr 2023

2/10 Terrible

Camilo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star hotel, it is a dirty shady place that post pictures that don’t reflect the reality. None of the pictures is the room you get. The room was dirty, smelly, had exposed electric wires next to the shower. I couldn’t stay there, Expedia offered me a refund if I waited until next morning to get a different room I liked but it was disgusting and they refuse to give me my refund. Avoid this place. There are many hotels in this area way better

6/10 Okay

ernesto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad conditión property, staff very frendly, but everything it's dirty
Stayed 2 nights in Apr 2023

2/10 Terrible

Sandeep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place
Stayed 2 nights in Apr 2023

2/10 Terrible

Janette Gould

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. Construction saws and hammering until 3 am. Horrid smell of chemicals at 4 am. Linens are dull gray. Sliding door did not lock. No airport shuttle. Enough said.
Stayed 3 nights in Mar 2023

2/10 Terrible

Jamie deshaun mable

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on Expedia are a misrepresentation of the actual hotel. It’s in a good location due to the pyramids being with a 15-20 minute walk. But the hotel itself is outdated and needs major upkeep.
Stayed 3 nights in Mar 2023

10/10 Excellent

Daryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good! The workers are amazing
Stayed 2 nights in Mar 2023

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing, with a stunning view, all the workers are very friendly
View from my room
View from the rooftop
Stayed 2 nights in Mar 2023

10/10 Excellent

Shante Evalena, brooklyn

Stayed 6 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible experience
I really enjoy the stay. Feel really welcome from all the team, especially Ahmad and Samir. Increible experience
Stayed 2 nights in Mar 2023

10/10 Excellent

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was some of the best we have ever traveled with - The view is to die for /Very affordable given everything - If you are not expecting a 5 star experience /This is the way to experience Egypt - We will definitely tell friends about it and be back -
Stayed 7 nights in Feb 2023

10/10 Excellent

Jun

Travelled with family
Liked: Staff & service, property conditions & facilities
Very nice service
Stayed 1 night in Jan 2023

6/10 Okay

Bryan

Travelled with family
Liked: Staff & service, amenities
Staff was very courteous. The location to attractions, restaurant and views were amazing. We had 2 issues. The sheets and towels need to be updated. They were old and worn out. The hotel needs to be clear on the policy on transportation to the airport. We had a group of 5 and booked 2 rooms, but they said we can only provide one car, so we have to pay for second car for luggage. The overall experience was pretty good.
Stayed 6 nights in Jan 2023

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Nabaz

Travelled with family
Liked: Cleanliness, staff & service
Not bad
Better hotel compared to the other hotels in Giza that are close the pyramids. Not a good view to the pyramids from the hotel room as advertised, we were in room 203 so other rooms might have better view.
Stayed 2 nights in Dec 2022

4/10 Poor

Eric

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The only good thing about the hotel is the view of the pyramids. I was there for a week and wifi didn’t work. I was nervous to wrap up in blankets so I slept on top of sheets with clothes on.

6/10 Okay

Safiya

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
An honest review. The property location was amazing 10/10 but the room we had 104 was awful. We could not sleep due to the noise in & outside the property. The beds were clean but the room was grubby. Limited plug sockets( if they worked) tv hardly worked & the cleanliness of the room was questionable. Breakfast was nice but due to it being cold mornings in December all the food was cold. Staff in the food area at the terrace were helpful & lovely. When we arrived the greeting was more like a hard sale for excursions, which wasn’t pleasant. Especially as when your in the hotel you expect to get away from that especially in the Giza area. Be really for husslers outside the hotel! It’s very hard to get away from it there.
Stayed 2 nights in Dec 2022

6/10 Okay

Maitte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice, the staff was great, and the room was ok, the problem for us was the area, the streets are extremely filthy with trash and animals waste, and there were animals in really poor condition around the whole area, also it was very far away from the airport, so If you don't mind what is outside the hotel, then I would recommend it, the breakfast was good with a great view to the pyramids.

4/10 Poor

Cristian

4/10 Poor

Kemisha

Liked: Staff & service
I had a good stay at this property up until after I left and discovered that money was missing from my handbag. I’d only left it once in the room on my last night there to go upstairs and have dinner and the money was there up to that point. I unfortunately did not check my bag before leaving the hotel early the next morning but on the way to the airport I was searching for money to tip the driver and all of it was gone. This wiped out all the good experience I had at the place. There is no safe in the rooms too store valuables. I had carried my handbag with me everywhere except for that last night, big mistake!