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The Benson Hotel

4.0 star property
A peaceful retreat with happy hour delights and spa treatments awaits travelers at this garden-surrounded property near Cairns Esplanade

Choose dates to view prices

The Benson Hotel, steps from Cairns Central Shopping Centre, offers a quiet escape with a garden, outdoor pool, restaurant, spa, high-speed WiFi, and luggage storage. Enjoy breakfast, dinner, body scrubs, and hydrotherapy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is RM453
RM498 total
includes taxes & fees
8 Jun - 9 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 35.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at The Benson Hotel on 8 Jun 2026 start from RM453, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self-parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Benson Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade and Reef Fleet Terminal. Cairns Museum and The Cultural Place are also within 5 minutes. Cairns Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 276 out of 538 reviews
Rating 8 - Good. 171 out of 538 reviews
Rating 6 - Okay. 62 out of 538 reviews
Rating 4 - Poor. 20 out of 538 reviews
Rating 2 - Terrible. 9 out of 538 reviews

Reviews

Verified

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, clean and friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Clean room, big pool, good location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jarrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, plenty of space. 2 cups,bowls, plates and glasses available in room. Parking at your own extra cost. Most staff friendly, Gym is off premises and 20min walk away. Food can be catered for coeliac. Bar was amazing too
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Wing Cheung Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, convenient to every shopping areas and main tourist spots
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Spacious and clean rooms. Very helpful and friendly staff. Great location and excellent facilities. Also great value vs similar hotels. Would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yuming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! The rooms are so spacious, comfortable, and super clean! Staff are very helpful and nice. However, I would not recommend including the breakfast in your booking. The food are just boring and not in high quality. You can easily find an eatery near by to have good coffee and fresh made breakfast.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Great location. Bar and Restaurant had a good vibe.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Nice clean room, comfortable bed, parking was convenient.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Lynda

Great location & clean room. Live music was a bonus on the rooftop terrace
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Location was ideal. Breakfast selection was of a low standard.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Marlon Andrews

Liked: Cleanliness, staff & service, amenities
Good location. Clean rooms. Friendly staff.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel through Cairns often and always love staying at the Benson because of the convenient location - it is surrounded by lots of cafes and restaurants, its walking distance to both Woolworths, Cairns Central shopping centre and also to the Esplanade. We had a great stay, easy and convenient.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay here again
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient spot, central to everything in Cairns City. Breakfast was included and we loved it.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Check in was wonderful. Room is excellent. Everything works well. Beautiful pool. Very nice indoor/outdoor bar area. Discounted food and drinks.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

IHolarnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. Staff were very friendly and helpful with anything we needed. Definitely recommend staying here.
Stayed 2 nights in May 2025
Verified

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Really enjoyed the proximity to restaurants and the Esplanade board walk.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great friendly staff, great buffet breakfast, awesome stay
Stayed 1 night in Mar 2025
Verified

8/10 Good

Keshni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and dining limited to certain days
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Jagdish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and decent rooms
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing location in Cairns. Rooms were nice and clean. Pool was great. Only complaint, and even then it didn’t affect our stay at all, was the restaurant played loud music a couple nights. But I would stay here again.
Stayed 5 nights in Sep 2025