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Crystalbrook Riley

5.0 star property
Luxury spa hotel, walk to Cairns Esplanade

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your current months are May, 2024 and June, 2024.
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June 2024

Crystalbrook Riley

Photo gallery for Crystalbrook Riley

Outdoor pool, open 7 AM to 9 PM, pool cabanas (surcharge), pool loungers
Front of property
View from room
2 bars/lounges, rooftop bar
Lobby

Overview of Crystalbrook Riley

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is RM 720
Price available on 26/04/2024

Explore the area

Map
131-141 Esplanade, Cairns, QLD, 4870
  • Popular LocationRocco1 min walk
  • Popular LocationCairns Station19 min walk
  • Popular LocationFreshwater Station14 min drive
  • Popular LocationRedlynch Station16 min drive
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Room options

View all photos for Family Room - Urban View

View from room

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Blackout curtains
  • 64 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout curtains

Family Room (Resort View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Blackout curtains
  • 64 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout curtains

Urban King

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Premium bedding
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout curtains

Resort King

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
Blackout curtains
  • 64 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Panoramic Sea

Premium bedding, in-room safe, desk, blackout curtains

Panoramic Sea

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

View from room

Sea King

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout curtains

Resort Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout curtains

Urban Twin

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Crystalbrook Flynn
Pool
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (444)
The price is RM705
per night
RM777 total
includes taxes & fees
3 May - 4 May
Crystalbrook Flynn

About the area

Cairns

Crystalbrook Riley is located in Cairns Central Business District, a neighbourhood in Cairns, and is near the airport and by the ocean. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park.
Visit our Cairns travel guideOpens in a new window

What's nearby

  • Cairns Esplanade - 1 min walk
  • Cairns Night Markets - 8 min walk
  • Cairns Marlin Marina - 12 min walk
  • Cairns Central Shopping Centre - 13 min walk
  • Reef Fleet Terminal - 14 min walk

Getting around

  • Cairns Station - 19 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • Flynn's Italian by Crystalbrook - 7 min walk
  • Atrium - 2 min walk
  • Dundee’s at the Cairns Aquarium - 4 min walk
  • Muddy's Cafe - 4 min walk
  • The Courtyard - 6 min walk

About this property

Crystalbrook Riley

Luxury hotel near Cairns Esplanade
Crystalbrook Riley is located close to Cairns Marlin Marina and Reef Fleet Terminal, and provides a poolside bar, a garden and dry cleaning/laundry services. Indulge in a manicure/pedicure, a body treatment and a facial at the on-site spa. The on-site Asian cuisine restaurant, Paper Crane, offers breakfast, lunch, dinner, light fare and ocean views. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with cabanas and sunloungers
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, express check-out and a lift
  • A front desk safe, a reception hall and tour/ticket information
  • Guest reviews say good things about the pool, helpful staff and walkable location
Room features
All 311 rooms have comforts, such as premium bedding and first-run films, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • 55-inch flat-screen TVs with Netflix, digital channels and first-run films
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–10 AM for a fee: AUD 38 for adults and AUD 38 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run films
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately AUD 38.00 for adults and from AUD 38.00 for children
  • Self-parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 9 PM.

How much does it cost to stay at Crystalbrook Riley?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on 26 Apr 2024 start from RM 719.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Riley pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystalbrook Riley?

Self-parking is available for AUD 15.00 per day.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crystalbrook Riley?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Crystalbrook Riley located?

Located in Cairns Central Business District, this luxury hotel is steps away from Muddy's Playground and Cairns Esplanade. Cairns Marlin Marina and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 19 minutes by foot.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 587 out of 827 reviews" "
Rating 8 - Good. 164 out of 827 reviews" "
Rating 6 - Okay. 45 out of 827 reviews" "
Rating 4 - Poor. 20 out of 827 reviews" "
Rating 2 - Terrible. 11 out of 827 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in a good spot. Pool could’ve been warmer and the gym is very lacking
Stayed 2 nights in Apr 2024

4/10 Poor

Yingyu

Travelled with family and small children
Liked: Staff & service
We paid additional price for a room with resort view anticipating to have a pool view but turns out the view from our room 207 was literally just the roof of another building plus a glimpse of the pool, super disappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, great pool, our room was spotless. The food and beverage was great, though maybe could have a few more entree choices. Very good stay overall, definitely recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Clifford, Condor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa tub or hot tub was not heated. Otherwise a good place to stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and clean! The staff was helpful and had great recommendations for activities. It was an excellent experience!
Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience staff was very helpful the rooms were great
Stayed 1 night in Feb 2024

10/10 Excellent

Ronda

Stayed 3 nights in Mar 2024