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Cairns City Palms

4.0 star property
Travelers relax by the palm-lined pool at this welcoming motel, or pick up snacks at the deli bar before heading out to explore the nearby Cairns attractions.

Choose dates to view prices

Cairns City Palms is steps from Cairns Central Shopping Centre, offering a daily manager's reception and reliable in-room WiFi. The outdoor pool area has comfortable sun loungers and gardens. The staff consistently earns praise for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is RM330
RM363 total
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 20.0 per day.

Cots (infant beds) are available for AUD 5.0 per day

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Cairns City Palms have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cairns City Palms?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Cairns City Palms on 22 May 2026 start from RM330, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cairns City Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cairns City Palms?

Limited spots are available. There is free parking nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; check-in end time: 3 AM.

What time is check-out at Cairns City Palms?

Checkout is at 10 AM.

Where is Cairns City Palms located?

Located in Cairns North, this motel is within a 15-minute walk of Cairns Performing Arts Centre, Muddy's Playground and Cairns Central Shopping Centre. Cairns Night Markets and Esplanade Lagoon are also within 2 mi (3 km). Cairns Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 258 out of 557 reviews
Rating 8 - Good. 209 out of 557 reviews
Rating 6 - Okay. 53 out of 557 reviews
Rating 4 - Poor. 25 out of 557 reviews
Rating 2 - Terrible. 12 out of 557 reviews

Reviews

Verified

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff and clean, well appointed rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Lovely stay. Nice rooms and pool. Good location.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need. Staff were extremely helpful.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tambelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ans staff at check-in was very good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Clean comfy and good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble for the staff. Stay very good. Very clean.
Stayed 1 night in Apr 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. I needed assistance with airport transportation and she helped arrange for me.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Henry

Conveniently located with easy walkable access
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and comfortable
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service
Good bed clean
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dan

Liked: Cleanliness, amenities
Helpfull staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kal

All facilities offered at City Palms are clean and easily accessible. Staff are very friendly and approachable and happy to give suggestions regarding activities in Cairns. My stay here has been relaxing and very comfortable. I will certainly be back to stay here again and would highly recommend City Palms to family and friends. Thank you team! Keep up your amazing work ethics and great customer service. Hope to see you soon.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cyjo Oldham Titima

Liked: Cleanliness, amenities, property conditions & facilities
Conviniently located
Stayed 1 night in Dec 2025
Verified

8/10 Good

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice and gave room service daily. The pool was a nice option also.
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Savannah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For what it's worth, the room had efficient and stable AC as well as a working TV, free WiFi, and attentive staff. Unfortunately, some of the guests at my party decided not to stay upon arrival as the listing was nothing like the actual property, and it was very much a nicer version of a hostel. The area was extremely unsafe, and the walls were thin. Not bad if you want a cheap stay, as I imagine the hostels in the area were horrific. If you are looking for luxury/comfort, this is not the place.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Had to park on street as all spots were taken apart from that good value for money
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely cool pool. Clean room. Friendly service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff easy check in. Good place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, friendly staff. Clean and comfortable rooms.
Stayed 1 night in Mar 2025
Verified

8/10 Good

audrey

Room clean parking a bit tight not enough car space all and all it very clean we stay there all the time when we stay in cairns
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was really comfortable.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area, friendly staff, and a comfortable bed. Had a pleasant and relaxing stay!”
Stayed 2 nights in May 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to city and airport. Clean facilities.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great place , easy to find , excellent service , great location , highly recommend.
Stayed 1 night in May 2025