8 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews of Garza Blanca Resort & Spa Los Cabos

5 out of 5
Garza Blanca Resort & Spa Los Cabos
Carretera Transpeninsular Km. 17.5, Corredor Turístico Los Cabos, Cabo San Lucas, BCS

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 315 reviews" "
Rating 8 - Good. 31 out of 315 reviews" "
Rating 6 - Okay. 24 out of 315 reviews" "
Rating 4 - Poor. 12 out of 315 reviews" "
Rating 2 - Terrible. 19 out of 315 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malkit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort, not too big fairly new, excellent food 8 pools, very cozy
Stayed 7 nights in May 2024
Response from gblc on 13 May 2024
Dear MalkitOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Nami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff.
Stayed 2 nights in Apr 2024
Response from gblc on 29 Apr 2024
Dear NamiOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 Good

Vafa

Stayed 7 nights in Apr 2024
Response from gblc on 13 May 2024
Dear VafaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, great food, beautiful rooms. Howerever it could use an all day buffet and not such a long wait for the morning buffet. A few more tween-teen activities and possible a teen zone for the teens to hangout a bit.
Stayed 7 nights in Mar 2024
Response from gblc on 11 Apr 2024
Dear travisThank you for your feedback about your stay at Garza Blanca Resort & Spa Los Cabos. We are pleased to know you had an exceptional stay and how much you enjoyed our flawless service and gorgeously appointed accommodations. All your comments have been shared with the appropriate departments to follow up accordingly.Please note that our property is under constant renovation to keep providing the finest facilitiesand services for all our guests.We hope to be your hosts soon again and having the opportunity to exceed your expectations.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 4 nights in Apr 2024
Response from gblc on 10 Apr 2024
Dear CesarOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Emmanuel

Stayed 4 nights in Apr 2024
Response from gblc on 29 Apr 2024
Dear EmmanuelOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Brook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property one of the nicest I've been to in the last 15 years of Cabo trips. 1st class amenities & dining all around.
Stayed 5 nights in Mar 2024
Response from gblc on 2 Apr 2024
Dear Brook,On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful experience at the Resort. It is a source of great motivation to know that the staff played such an important part in making of your experience more than memorable. We look forward to your return, do not forget to contact us for any assistance you may need before your arrival. Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

karen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from gblc on 20 Apr 2024
Dear karenOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Jack Elias, Franklin Lakes

Stayed 5 nights in Mar 2024
Response from gblc on 19 Apr 2024
Dear Jack EliasOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most gorgeous resort, and the staff were exceptional!!!! So nice, felt safe and had wonderful food and drinks!!! Would highly recommend!
Stayed 5 nights in Mar 2024
Response from gblc on 29 Mar 2024
Dear Thank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos team to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Marinko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from gblc on 20 Mar 2024
Dear Marinko, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Catherine

Travelled with partner
Highly recommended this resort. Staff is super friendly. It’s very very clean. Heated pools. Gorgeous grounds. Four restaurants with amazing food.
Stayed 1 night in Mar 2024
Response from gblc on 4 Mar 2024
Dear CatherineWe are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from gblc on 21 Mar 2024
Dear DavidOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Kwasi

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly this is my 2nd time here in Cabo and this is very good hotel. I suggest you take advantage of the daily meal but beside that I was blown away. I’ll come back
Stayed 1 night in Feb 2024
Response from gblc on 8 Feb 2024
Dear KwasiOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 Poor

Elie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel looked nice but the stuff uncompetant. They did not clean my room 2 days in a row and I was leaving the room at 8am coming back at 5:30pm. When I complained about it the manager answer me they have until 6pm to do the room even tho it has been 2 days no one cleaned it very unprofessional
Stayed 5 nights in Jan 2024
Response from gblc on 1 Feb 2024
Dear Elie, Thank you for taking the time to share your experience at Garza Blanca Resort & Spa Los Cabos. I am very disappointed to learn of the frustrations you had regarding your stay, as this certainly isn't reflective of the high standards, we hold ourselves to.Please note that our housekeeping report shows that your room was cleaned during all your stay.I sincerely hope that we have the chance to welcome you back soon and provide you with an experience that reflect the standards we are known for.Regards,Arturo Esponda General ManagerGarza Blanca Resort & Spa Los Cabos

2/10 Terrible

Min jin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort and the customer service is the worst that I've ever been to. I have been to cancun and many other los cabos resorts but this place was the worst. First of all, check in took way long, wasting our time. What is the definition of all inclusive resort??? There is not enough restaurants to go to and the rooftop restaurant for lunch is not kid friendly. Its for lunch not even for dinner. Then the only choice we had was outside food truck for lunch. The cafes (coffee and gelatos are not included in the all inclusive) Toothbrush, toothpaste are not provided, you have to pay for them and they are $21 USD. They are just travelers kit kinda toothbrush. Our baby had a allergy reaction so we asked for medicine, of course they dont have it so we went down to market to purchase them, they are $70 USD for claritin!!!!!! are you kidding me? The restaurants have menu that are not inclusive and it is not written on the menu nor told and they would charge extra for it. Nothing to do there, spa is extra charge and masssage is $350 USD for 50 minutes.. do you think you guys are in beverly hills? We asked the concierge if there is anything special for our parents 70th birthday, any cake they can do with a candle after dinner but no answer so I asked again..... never got an answer.... What kind of customer service is this??? Will never and ever go anywhere that is affiliated with your company ad will never recommend to our friends.
Stayed 2 nights in Jan 2024
Response from gblc on 31 Jan 2024
Dear MIn Jin, Thank you very much for the time you took to express your comments about your stay.I sincerely regret that your satisfaction was affected by our Lunch options.Please note that our Lunch options are Snack Bar, Foodtruck, Suite Service and The Rooftop (adults only).I would like to mention that our Premium culinary dishes are marked in all our restaurants.Thank you for your comments, it is important for us to identify opportunities for improvement with the aim to sustain our exceptional service.We hope to have the chance to welcome you back soon and provide you with an experience that reflect the standards we are known for. Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Elham

Stayed 3 nights in Jan 2024
Response from gblc on 13 Feb 2024
Dear Elham, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern resort with all the amenities. Rooms are great. very spacious, clean and comfortable. Only negative was the Mexican restaurant dinner was sub par.
Stayed 8 nights in Jan 2024
Response from gblc on 20 Jan 2024
Dear Anthony, Thank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the F& B team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

6/10 Okay

Amelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We did not care for the initial heavy sales pitch for a timeshare presentation. We went to relax and thats what we kept saying and they continued to ask about activities and stuff. That was very annoying. The hotel rooms were nice and clean except our rug in the bathroom was wet and that was gross.
Stayed 3 nights in Jan 2024
Response from gblc on 20 Jan 2024
Dear Amelia,Garza Blanca Resort & Spa Los Cabos appreciates you taking the time in expressing your feedback. Our presentations are meant to be informational about our properties and ownership options and it is never our intent to provide a negative experience to our guests. Please note that these presentations are not mandatory unless otherwise stated in your vacation package. We appreciate your candid feedback and genuinely hope your vacation was still memorable Garza Blanca Los Cabos hopes you will give us another chance to make a better impression and we look forward to seeing you. Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Bryon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from gblc on 18 Jan 2024
Dear BryonOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Magi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from gblc on 16 Jan 2024
Dear Magi, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Helia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely and beautiful and pretty compact so it’s easy to get around. My one bedroom ocean view suite was the best room I have every stayed at. So spacious and beautiful and amazing views. Only complaint is that the food at the hotel was not very tasty.
Stayed 2 nights in Jan 2024
Response from gblc on 13 Jan 2024
Dear HeliaThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the F& B team for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts I’ve stayed at
Stayed 3 nights in Dec 2023
Response from gblc on 29 Dec 2023
Dear ryan, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 Poor

Tania

Stayed 4 nights in Dec 2023
Response from gblc on 29 Dec 2023
Dear TaniaI appreciate the time you took to share your rate with us!I am very sorry to learn that your recent visit didn’t go as expected. We wouldve love to know your detail feedback as is highly important to us. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

4/10 Poor

haiying

Disliked: Staff & service
The ads and photo show ocean view, but in fact it is not facing the ocean, far from ocean at the side, the front desk people are so cold and not qualified to work in hospitality.
Stayed 1 night in Dec 2023
Response from gbl on 27 Dec 2023
Dear haiying, Thank you very much for the time you took to express your comments about your stay.I sincerely regret that your satisfaction was affected by the view. Please note that our only Ocean Front views are the ones from our 3 and 4 Bedroom Penthouses. The other categories are Ocean Views. We have taken your comments very seriously regarding our Front Desk staff and you can be assured that we will take them in consideration.We appreciate your letting us know, and we would welcome an opportunity to accommodate youonce more and earn your highest marks.Regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2023
Response from gblc on 27 Dec 2023
Dear JessicaI appreciate the time you took to share your rate with us!I am very sorry to learn that your recent visit didn’t go as expected. We wouldve love to know your detail feedback as is highly important to us. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5 star property with exceptional service! It was my first stay and I will be back.
Stayed 2 nights in Dec 2023
Response from gbl on 21 Dec 2023
Dear patty. On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from gblc on 14 Nov 2023
Dear Kylie, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Allyson Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools, Spa, dining experience was Top Tier!
Stayed 4 nights in Oct 2023
Response from gblc on 3 Nov 2023
Dear Allyson Nicole, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Supreme

Stayed 2 nights in Oct 2023
Response from gblc on 31 Oct 2023
Dear Supreme On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

2/10 Terrible

Mustafa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We came for a weekend. Coincidentally the hurricane joined us. The hotel wasn’t prepared for this at all even though they knew it was coming. They stopped serving food and just made a bland nasty buffet to choose from and closed the restaurant at 10pm when we are boarded in and forced to not leave the hotel. The front desk was very rude and not helpful at all
Stayed 1 night in Oct 2023
Response from gbl on 27 Oct 2023
Good Afternoon Mr. Mustafa, As I am reading your review, I am thinking if you are really conscious of what you are writing. I am really disappointed to see that the content of your review is not an accurate reflection of what actually happened with the service in our hotel during the hurricane Norma. Even with the cyclone right above us, our staff members were committed to always go above and beyond every expectationIt is just common sense to never go outside while the hurricane is passing. In Garza Blanca Resort & Spa Los Cabos the safety and wellbeing of our guests is our absolute highest priority and continues to be of the utmost importance in this matter as well. Sincerely, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and outstanding staff and food.
Stayed 5 nights in Oct 2023
Response from gblc on 16 Oct 2023
Dear Orlando, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and very peaceful and nice
Stayed 3 nights in Oct 2023
Response from gblc on 12 Oct 2023
Dear Steven, Thank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Pearlyna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was serene. The cocktails & dining were amazing.
Stayed 3 nights in Oct 2023
Response from gblc on 12 Oct 2023
Dear Pearlyna, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 Good

Jiseon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from gblc on 18 Oct 2023
Dear Jiseon, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Magdaline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful vacation my husband and I had at Garza Blanca for my birthday!! The property was IMMACULATE and the entire staff was EXTREMELY nice and very attentive! Our butlers Tiffany, Leo and Sofia were the BEST! Everyday when we returned to our room there were always birthday treats and on my actual birthday they surprised me with a beautiful bouquet of balloons. I hate I had to leave it behind!! The food and drinks was DELICIOUS. The pools were really nice we visited a different one each day and they never felt packed. Also, the spa was beautiful and relaxing. And we ended the trip with a romantic dinner on the beach. We will DEFINITELY be back. Thanks again Garza Blanca for a beautiful vacation. You owe us nothing!!❤️❤️
Stayed 5 nights in Sep 2023
Response from gblc on 21 Sept 2023
Dear MagdalineOn behalf of the management and staff, allow me to thank you for sharing your fabulous comments.We are thrilled that you loved Garza Blanca Resort & Spa Los Cabos and had such a fantastic experience. We are delighted that you loved it just as much as we did!Thank you once more for writing about your extraordinary experience, and we will be waiting foryou to join us soon again and make yourself at home soon. Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Samuel Okechukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from gblc on 31 Oct 2023
Dear Samuel Okechukwu, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Cabo
Everything about this resort is 5 stars. Food, spa, rooms, cleanliness, views, ocean and amazing helpful staff. By far, the best experience at any resort I've stayed at.
Stayed 3 nights in Sep 2023
Response from Garza Blanca Resort & SPA on 16 Sept 2023
Dear Casey, Thank you so much for your kind words, we will make sure to share this with all of our staff, we hope to recieve you soon again. BestGarza Blanca Resort & SPA

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from gblc on 7 Sept 2023
Estimado JOSE,Gracias por darnos la oportunidad de recibirla en Garza Blanca Resort & Spa Los Cabo y por tomarse el tiempo para compartir su calificación de 5 estrellas con nosotros.¡Estamos ansiosos por darle la bienvenida de nuevo!Atentamente,Arturo EspondaGerente GeneralGarza Blanca Resort & SPA Los Cabos

8/10 Good

Eric Michael

Stayed 4 nights in Aug 2023
Response from gblc on 29 Sept 2023
Dear Eric MichaelOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 Good

qiu ying

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 2 nights in Aug 2023
Response from gblc on 4 Sept 2023
Dear qiu yingOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Craig

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the best resort we Have ever been too!!! I also want to say that our butlers Omar & Tasha were very professional!! They was also very helpful with questions we had about cabos and other inquiries. They are truly amazing!!! We love everything at the resort and will definitelv come back!!
Response from gblc on 28 Aug 2023
Dear CraigWe are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay. I will personally sahre your kind comments with Omar & Tasha. We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, but food is pricey if you don’t do all inclusive.
Stayed 3 nights in Aug 2023
Response from gblc on 23 Aug 2023
Dear Rhonda, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Jovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay here. This property offered so much including a butler and turndown service that I wish I utilized better. I would definitely return again and use the many amenities better that they have to offer.
Stayed 3 nights in Aug 2023
Response from gblc on 21 Aug 2023
Dear Jovanna, Thank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Mai K, Lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, room was relaxing and had an amazing ocean view. Staff gave us 5 star customer service at all times. Only complaint, check in time was 3pm, our room wasn't available until 4pm.
Stayed 2 nights in Aug 2023
Response from gblc on 9 Aug 2023
Dear Mai KThank you for your feedback about your stay at Garza Blanca Resort & Spa Los Cabos. We are pleased to know you had an exceptional stay and how much you enjoyed our flawless service and gorgeously appointed accommodations. Please note that our Check In time is at 4 pm. We hope to be your hosts soon again and having the opportunity to exceed your expectations.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 Good

Jocelyn

Stayed 3 nights in Jul 2023
Response from gblc on 28 Aug 2023
Dear Jocelyn, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 Good

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was over all good. Definitely family friendly, we did not expect so many children. The dining was great, we wish there were more dining options inside with A/C. The staff was incredible, they should be able to wear short sleeves though. It’s too hot to make them wear those thick long sleeve uniforms!!!
Stayed 4 nights in Jul 2023
Response from gblc on 8 Aug 2023
Dear JosephThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest. Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The staff is super friendly and the rooms were very modern and comfortable.
Stayed 5 nights in Jul 2023
Response from gblc on 24 Jul 2023
Dear Mary, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere.We cannot wait to welcome you back!Warm regards, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Charna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent. The hotel is gorgeous and modern, the whole staff treats you like royalty from the time you arrive til you leave. The transportation was also nice and having multiple butlers was amazing as well. We loved it so much we are going back with friends. One, thing I didn’t like was Expedia has glitch that does allow you to buy the all inclusive package. That made us have to pay a lot more for the trip after this hotel is advertised as all inclusive. I hope Expedia fixes that bc it has been a problem for many guests. Over all our trip was amazing!!!
Stayed 4 nights in Jul 2023
Response from gblc on 22 Jul 2023
Dear Charna, Thank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 Excellent

Karina

Stayed 3 nights in Jul 2023
Response from gblc on 4 Aug 2023
Dear KarinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos