Hotel Dekat Kelab Golf Eksklusif Butterfly Valley

"It was a last minute stay at the hotel. Property was clean and very well maintained. The room was spacious and cool as the weather outside was very hot. The breakfast was delicious and the breakfast room was very spacious as well. I highly recommend Best Western."

"This hotel was totally different then the picture shown in hotel.com. Very dirty windows were covered with hard curtains and curtains were very dusty. We could stay even one night even we were booked for two nights. They changed our rooms too. And told us to give 15000 rupees refund that I didn’t receive yet. "

"Clean room, great staff and well located"

"The hotel lobby, reception and dining area was good. It's a big hotel and conveniently located. The room where I stayed was spacious. However there are a few issues which if resolved can really improve the rating. The bathroom needs renovation. Not a major one but it needs a good upgrade. The linen needs to be completely replaced with new ones. Then ones provided were dirty or seemed dirty. I got the pillows replaced. The replacement ones weren't too clean either. Someone really needs to look at...

"when arrived at the property with my 2 young children. there would not accommodate the room i had booked due to booking via expeida. The manager was not happy with what i had paid. he mentioned that there were having trouble with expeida and was not getting paid from them. i explained i had booked via them and have paid. i was shower a double bed room when i had paid for a family room. when threatened them saying i’m calling the police. i was then given another room which still was not family.tv...

"Nobody knows what’s going on full of excuses. Not dealing with tthe issues blame each other. Apparently there’s only one iron for entire hotel. absolutely unbelievable"

"Don't travel here. I was outright refused due to my nationalityeven though I paid on Expedia etc. Left me stranded at 4am with nowhere to go and one of the guys was laughing at my misfortune."