Lobby sitting area

Reviews of Shilla Stay Haeundae

4 out of 5
Shilla Stay Haeundae
46, Haeun-daero 570beon-gil, Haeundae-gu, Busan

Reviews

8.8

Excellent

Rating 10 - Excellent. 994 out of 1723 reviews" "
Rating 8 - Good. 457 out of 1723 reviews" "
Rating 6 - Okay. 155 out of 1723 reviews" "
Rating 4 - Poor. 66 out of 1723 reviews" "
Rating 2 - Terrible. 51 out of 1723 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro station. Beach is across the street. Lots of dining, shopping options. One thing we did not like was cleaning staff rearranging our personal belongings. Other than that a good place to stay.
Stayed 4 nights in Apr 2024
Response from Shilla Stay Haeundae on 1 May 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 Good

Hock Chye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the gym facilities and foods
Stayed 7 nights in Apr 2024
Response from Shilla Stay Haeundae on 1 May 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, English speaking staff. Great view on Haeundae beach.
Stayed 5 nights in Apr 2024
Response from Shilla Stay Haeundae on 28 Apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay we had. Far enough from the party strip, but close enough to walk and enjoy the food alleys and beach. The accommodations were top notch, with a beautiful view of the sea.
Stayed 2 nights in Mar 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 Good

Nilaurys

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, in front of the beach and close to many restaurants.
Stayed 1 night in Apr 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

6/10 Okay

Eun A

Liked: Cleanliness, staff & service, property conditions & facilities
A major issue with this hotel is the batting cages located right next to the hotel. The noise coming from the batting cages was really loud, and since it's opened all day/night, it was noisy even at 3 am!
Stayed 1 night in Apr 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the noise you experienced during your stay at our hotel. We have already forwarded you complaint to the concerned team for consideration. They will be improved as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

8/10 Good

Robert

Fairly clean. Warm and the AC wasn’t available in the room until 2pm. Overall decent experience. Like the location
Stayed 2 nights in Apr 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to A/C during your stay at our hotel. We have already forwarded you complaint about air conditioning during the change of seaseon to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

Nena

Stayed 1 night in Apr 2024
Response from Shilla Stay Haeundae on 1 May 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

4/10 Poor

Annette

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dark and dismal inside -it didn’t seem welcoming at all with the black paint. It needs fresh bright coat of paint that is soothing to the eye. The rooms are old and outdated. My room had a great view but the beds are not comfortable and cabinetry was old and worn out.
Stayed 1 night in Apr 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

2/10 Terrible

Annette

Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 Good

Caleb

Liked: Cleanliness, property conditions & facilities
Short staff
Stayed 2 nights in Mar 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Prime Location
Stayed 2 nights in Mar 2024
Response from SHILLASTAY HAEUNDAE on 6 Apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view is awesome!
Stayed 4 nights in Mar 2024
Response from Shilla Stay Haeundae on 30 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was a first for me. You had to get into a queue with a Korean number, which I didn’t have. Someone did help but it was confusing at first. I noticed a lot of ppl walk up to front desk to check in, for a while then to learn they needed to “get a number”, which delayed them even more. The wait was about 15-20 min but they were very friendly. They didn’t k ow about the complimentary drinks I was suppose to get each day and just ended up handing me 2 coffee coupons. The rooms were a bit dated and the wallpaper was bubbling in spots but I chalked that up to being right by the beach. Amenities in the room, were good. Hotel was very close to main strip and night food market area. Beach is right across the street. Pricing was comparable to room. I would stay there again.
Stayed 3 nights in Mar 2024
Response from Shilla Stay Haeundae on 30 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was clean and safe. The room was very nice. We paid the upgrade for an ocean view and it was definitely worth it. There is a cafe and a convenience store attached to the hotel which has the essentials like small breakfast and snack items if you decide not to get the buffet. Would highly recommend
Stayed 4 nights in Mar 2024
Response from Shilla Stay Haeundae on 30 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the bench. Near transit. Easy to call a cab.
Stayed 3 nights in Mar 2024
Response from Shilla Stay Haeundae on 30 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

6/10 Okay

alicia

Travelled with group
I only stayed here for 2 days and the location was very nice and convenient. The check in process was not very good. There aren't any clear instructions and you are supposed to go up to a machine on the side of the lobby to check in if you have a Korean phone. If you don't have a Korean phone then they manually assign a number to you. The problem is that they call out the numbers in Korean and it is very easy to get skipped which happened to another foreign guest. I had to get up several times to make sure I wasn't skipped. It took almost 45 minutes of waiting in the lobby to check in. There were about 30 people waiting non the lobby to check in. I am sure with current modern technology they can make the process easier.
Stayed 2 nights in Mar 2024
Response from Shilla Stay Haeundae on 30 Mar 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel. We have already forwarded you complaint to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice facility. Staff is very helpful.
Stayed 2 nights in Mar 2024
Response from Shilla Stay Haeundae on 25 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

4/10 Poor

Geraldine

Stayed 1 night in Mar 2024
Response from Shilla Stay Haeundae on 26 Apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is near the beach.
Stayed 3 nights in Mar 2024
Response from Shilla Stay Haeundae on 25 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 Excellent

Hyun-Jin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Shilla Stay! Great views and amenities. We appreciated the clean and modern arrangement. The staff were friendly and helpful. We will definitely come again!
Stayed 4 nights in Mar 2024
Response from SHILLASTAY HAEUNDAE on 18 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 Excellent

YoungHoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from 신라스테이 on 8 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Sam Kim, General Manager Haeundae, Shilla Stay

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Shilla Stay Haeundae on 25 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

6/10 Okay

Chang

Disliked: Amenities
The hotel was ok Nothing really to talk about
Stayed 7 nights in Jan 2024
Response from 신라스테이 on 8 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Sam Kim, General Manager Haeundae, Shilla Stay

6/10 Okay

GYEEUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EmployNice, room is. clean hotel but Ididnt get the room upgraded
Stayed 1 night in Jan 2024
Response from 신라스테이 on 8 Mar 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Sam Kim, General Manager Haeundae, Shilla Stay

10/10 Excellent

AKIKO

Stayed 2 nights in Jan 2024
Response from 신라스테이 on 8 Mar 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 김명규 드림

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Savannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jieun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Youngjun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Jason

Stayed 2 nights in Dec 2023
Response from 신라스테이 on 8 Mar 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 김명규 드림

10/10 Excellent

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always nice to be back again with shilla stay, their room is always clean and well maintained
Stayed 1 night in Dec 2023

6/10 Okay

Yen

Travelled with partner
Liked: Cleanliness
Stayed 6 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Wonderful hotel and staff. Excellent breakfast. Stayed at Shilla Stay in Seoul and the hotel, staff, service could not compare with Shilla Stay Haeundae. We would love to stay with you again.
Stayed 7 nights in Dec 2023

8/10 Good

Ronariza

Liked: Cleanliness, staff & service, property conditions & facilities
Response from 신라스테이 on 8 Mar 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 김명규 드림

8/10 Good

Sun Kyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from 신라스테이 on 8 Mar 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 김명규 드림

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauna first night, mosquito buffet second night
First night the A/C automatically shut off at 10 or 11PM, so we were baking in the room at 29 degrees celsius. The second night we opened the windows, and I got exactly 16 mosquito bites. I would like a full refund!
Stayed 2 nights in Nov 2023

8/10 Good

Kiwon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Yong Yeon, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and close to beach. The staff is nice and kind. The breakfast was impressive.
Stayed 1 night in Nov 2023

8/10 Good

SOO HEE

Stayed 1 night in Oct 2023

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

THOMAS, bellevue

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Oct 2023

10/10 Excellent

Shone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

chongtae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and clean room
Stayed 1 night in Oct 2023

8/10 Good

Lory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean. Room upgrade gave me an ocean view. That was the extent of the VIP status.
Stayed 1 night in Oct 2023