Hotels near Burrough Hill Country Park

"I felt compelled to write a review following our return from a 3 night stay. We encountered a range of issues with our stay that are unacceptable for a 4 star hotel. We stayed in the Baker Suite and the state of the room was unacceptable: Broken toilet seat Only 1 of 3 windows opened Stains on the walls, curtains, carpet and furniture Peeling wallpaper Broken floor tiles Black or missing grout from floor and wall tiles Torn curtains Cobwebs Our child's camp bed broke leaving her sleeping on the floor At breakfast on day 1, I nearly swallowed a piece of tin foil that was in the smoothie jug. I let a waitress know as it could have been quite serious had I swallowed it as it was sharp. Day 2, we waited for over 40 minutes for our breakfast. The continental buffet was akin to a Travelodge offering. Day 3, staff delivered burnt toast to our table, the plates at the buffet were all dirty and to cap it off, my child then nearly swallowed another piece of tin foil that was in her smoothie. At this point, I took the tin foil to the front office to report it directly. Swimming pool area was not clean. Ventilation is very poor, particularly in the changing rooms. Everywhere very tired. It appears that the only investment this hotel has had is a flashy website however the reality does not match it and thus it will only ever have disappointed customers. Having spent a lot of money for our 3 night stay, we feel robbed and bitterly disappointed. Very sad. "