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Reviews of Carolina Country Inn

2 out of 5
Carolina Country Inn
600 West Main Street, Burnsville, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 521 out of 636 reviews" "
Rating 8 - Good. 101 out of 636 reviews" "
Rating 6 - Okay. 10 out of 636 reviews" "
Rating 4 - Poor. 1 out of 636 reviews" "
Rating 2 - Terrible. 3 out of 636 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Morrisville

Liked: Cleanliness, staff & service, property conditions & facilities
Was only here overnight, but excellent service. Was coming in late and the owner had set my key out for me to find easily. The room was very quaint, very country inn vibes!! Clean and comfortable with all the amenities. A/C was a little noisy (could not work out how to turn the blower off completely) but aside from that room was excellent.
Stayed 1 night in May 2024

10/10 Excellent

Keaten, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very hospitable staff
Stayed 2 nights in May 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little motel in the city
Stayed 1 night in May 2024
Response from Stacey on 15 May 2024
Thank you for your review!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Stacey on 15 May 2024
Thank you!

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, great value
Stayed 1 night in May 2024
Response from Maureen on 3 May 2024
Thank you for taking the time to leave a review. We appreciate your business. Wishing you a wonderful day.

10/10 Excellent

Jason

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My son and I enjoyed our overnight stay . Being Easter Sunday most places were closed.
Stayed 1 night in Mar 2024
Response from Stacey on 2 Apr 2024
We are so glad you enjoyed your stay! Thank you for the review!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stacey on 30 Mar 2024
Thank you for your review!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nostalgic feel. Very clean and the management are amazing and so very friendly. Would definitely stay here again. Convenient and walkable to area restaurants.
Stayed 1 night in Mar 2024
Response from Stacey on 26 Mar 2024
Thank you for your wonderful review!

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful couple that runs the place. Within walking distance to several nice restaurants. Quiet area. Definitely recommend to anyone.
Stayed 4 nights in Mar 2024
Response from Stacey on 26 Mar 2024
Thank you for your kind review!

10/10 Excellent

Homero

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024
Response from Stacey on 19 Mar 2024
Thank you!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
I've stayed at hotels across the country and done my share of traveling, and Carolina Country Inn is one of the top 5 hotel experiences I have had! Although the outside is unassuming, there is a nostalgic charm to the building. The owners are incredibly nice, check-in was a dream, and the room itself was perfect and exceptionally clean. If I ever travel back to the area, I will definitely stay here!
Stayed 1 night in Feb 2024
Response from Stacey on 8 Mar 2024
Thank you for such a wonderful review! We appreciate you!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
The property owner/manager Ryne is super nice and welcoming. Room was very clean and comfortable as always.
Stayed 1 night in Feb 2024
Response from Stacey on 8 Mar 2024
Thank you for your kind review!

10/10 Excellent

Kendall

Stayed 2 nights in Feb 2024
Response from Stacey on 19 Mar 2024
Thank you for your review!

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Step back in time.
Stayed 1 night in Jan 2024
Response from Stacey on 8 Mar 2024
Thank you so much!

10/10 Excellent

Wayne

Cute, cozy, motel, and a nice area of town where you can walk to some restaurants and a few stores.
Stayed 1 night in Jan 2024
Response from Stacey on 8 Mar 2024
Thank you for your positive review! We appreciate you!

6/10 Okay

Harry

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Manager/owner could not have been nicer! Property is old; however, it is obvious that the present owners are working to keep it up inside and outside. Some enhancements have been made; there are opportunities for others. Rooms are small but reasonably comfortable. Ours had a kitchenette which we did not use but would have had we stayed longer. Parking is right outside the door...a real plus. The only real negative...it is very difficult to get hot water. It is necessary to let the sink or shower run for 10 minutes, or longer, before the water even becomes lukewarm. At times, it never becomes warm much less hot; thus it is impossible to shower unless one can do so in very cold water. We were told the property's hot water heater is an "80 gallon tank" clearly insufficient for a property with a dozen or so rooms. If the owners address/fix this issue, the property would be more appealing.
Stayed 2 nights in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thanks for the positive review! We apologize for the hot water issue you encountered. Normally, we shouldn't face this problem as we have four 80-gallon hot water heaters on property not 1. However, there might be instances when colder weather in the mountains takes the water a little longer to get warm or an element malfunctions. If you face any issues, please inform us immediately, so we can address and resolve the problem promptly. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was quaint, comfortable, clean and in a great location. Will definitely use again.
Stayed 1 night in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for a great review! We are happy you enjoyed your stay and hope to see you in the near future!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three times and counting
As usual, we had a very nice stay. The room was clean and comfortable. We were greeted warmly at check-in and were asked more than once during our stay if there was anything that we needed (there wasn't). The Inn is located within walking distance of downtown Burnsville and plenty of restaurants and shops, and within driving distance of lots of things to see and do in Western NC. This is our third stay, and we'll definitely be staying there in the future. We recommend it to friends looking for a place to stay when they visit the mountains.
Stayed 2 nights in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for taking the time to give us a wonderful review! We are so happy you enjoy staying with us and exploring our charming town. We cannot wait to see you again soon!

10/10 Excellent

Chip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carolina Country Inn is a motel that's been conceptualized as a proper inn. Charming and welcoming in the heart of downtown Burnsville.
Stayed 1 night in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for the great review! Hope to see you in the future!

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for the review!

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty, very clean. Nice place to stay in the cute town of Burnsville. Lots of eating places and places to shop nearby.
Stayed 2 nights in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for taking the time to leave us a review! We are pleased that you enjoyed your stay and exploring our cute little town.

10/10 Excellent

Willa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for the review!

6/10 Okay

Michael

Stayed 2 nights in Jan 2024
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for the review! Please do not hesitate to inform us on how we can make it a better experience for you next time.

10/10 Excellent

Minnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for the review!

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager was excellent in hospitality and service, coffee and teas were delicious thank you
Stayed 5 nights in Dec 2023
Response from Ryne & Stacey on 10 Jan 2024
Thank you so much for your kind words. We really appreciate your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for the review!

10/10 Excellent

George

Stayed 1 night in Dec 2023
Response from Ryne & Stacey Heaton on 29 Jan 2024
Thank you for the review!

10/10 Excellent

Malinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I imagined and wanted. Parking directly in front of the room, a step back in time, everything you would need, and wonderful, friendly owners!! Wonderful location for walking to shops and restaurants. Visited for the Christmas season and parade.
Stayed 2 nights in Dec 2023
Response from Ryne & Stacey on 10 Jan 2024
Thank you for taking the time to write this reveiw. We really appreciate your business.

10/10 Excellent

Katheryn

Stayed 1 night in Nov 2023
Response from Stacey on 18 Nov 2023
Thank you!

10/10 Excellent

kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Nov 2023
Response from Stacey on 18 Nov 2023
Thank you!

10/10 Excellent

Wanda

Stayed 1 night in Nov 2023
Response from Stacey on 12 Nov 2023
Thank you!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Stacey on 4 Nov 2023
Thank you for your review!

10/10 Excellent

Michael

Liked: Amenities
Fresh coffee in the morning was nice. Check-in was quick and easy. Ryne at front desk was wonderful and pleasant.
Stayed 2 nights in Oct 2023
Response from Stacey on 4 Nov 2023
Thank you for your kind review!

6/10 Okay

Wayne

Travelled with family
Poor shower. Needs to have coffee some where on premises. Loved your little lamps with outlets for phone charge.
Stayed 2 nights in Oct 2023
Response from Stacey on 27 Oct 2023
I’m sorry to hear about your shower issue! Please feel free to contact us directly with the problem so we can make sure to fix the issue. We have daily coffee in the front office and in each guest room. We are always happy to make another fresh pot in the office if we run out, or supply additional coffee packets in your room :) thanks for your feedback!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint older property with a lot of rustic charm. Front desk very informative and helpful. Restaurant right next door.
Stayed 1 night in Oct 2023
Response from Stacey on 27 Oct 2023
Thank you for your review!

10/10 Excellent

Dennis

Travelled with partner
Liked: Amenities
Clean and convenient to some fun restaurants
Stayed 1 night in Oct 2023
Response from Stacey on 25 Oct 2023
Thank you for your review!

10/10 Excellent

Barry, Marble Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Oct 2023
Response from Stacey on 25 Oct 2023
Thank you!

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
A cute and friendly place that is an easy walk to nearby restaurants and shops.
Stayed 1 night in Oct 2023
Response from Stacey on 27 Oct 2023
Thank you for your kind words!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Stacey on 18 Oct 2023
Thank you for your review!

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little hidden gem!
The Carolina Country Inn is an amazing, behind the scenes, hidden gem. It is family owned by the sweetest couple. Cleanliness is beyond clean! If you are looking for a cute cabin feel without the woods, with a charming little town down the street, and comfort beyond belief - make sure you book a room here! We have been several times and will be back many times in the future!
Stayed 1 night in Oct 2023
Response from Stacey on 10 Oct 2023
Thank you so much! What a kind review!

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very cozy. I loved how convenient it was to walking downtown Burnsville. Everything was super clean and staff friendly.
Stayed 1 night in Sep 2023
Response from Stacey on 2 Oct 2023
Thank you for your review! We appreciate you!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stacey on 2 Oct 2023
Thank you!

10/10 Excellent

JOe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Stacey on 18 Oct 2023
Thank you for your review!

10/10 Excellent

Larry

Stayed 2 nights in Sep 2023
Response from Stacey on 18 Oct 2023
Thank you!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burnsville Beauty
Enjoyed our stay in the cute and cozy motel. Great local owners maintain the property well.
Stayed 1 night in Sep 2023
Response from Stacey on 22 Sept 2023
Thank you for your review! I am glad you enjoyed your stay!

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Stacey on 22 Sept 2023
Thanking you for taking the time to review our property!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Stacey on 22 Sept 2023
Thank you! We appreciate your review!

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Labor Day Weekend in Burnsville
Burnsville is a great place to visit - close to hiking trails, plenty of in-town activities - playhouse, shopping, live music at the brewery, nice restaurants.. . The Carolina Country Inn was a perfect location for our visit - walkable to anywhere in town. The motel was easy to get in and out of, the service was excellent, and the room was very comfortable. Will stay here again when I visit Burnsville.
Stayed 2 nights in Sep 2023
Response from Ryne & Stacey Heaton on 8 Sept 2023
Thank you so much for taking the time to write a review. We really appreciate your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t have been nicer.
Stayed 1 night in Sep 2023
Response from Ryne & Stacey Heaton on 8 Sept 2023
Thank you so much for writing a review. We really appreciate your business.