Best Luxury Hotels in Burnley

"The room was good: spacious, clean, and with a nice view over the street. I would have given it a 5 star if we had not been woken up by the cleaning staff on both mornings. The first morning it was at 9:16 am. The young cleaner asked me if she could come back to clean 20 minutes later but I was in my pyjamas and still half asleep. I told her to clean when we are not around at lunchtime. She said she might not be there anymore. We complained at reception and specifically asked for no cleaning before we check out on the following (and last) day. The cleaner opened the door even earlier on the last day at 8:49am and we were still sleeping and in bed. I had to shout (half asleep from the bed) that we were sleeping. Sadly, there seems to be an issue with the cleaning team as they do not seem to know when people are in or not or if people have checked out already. Or maybe they just want to finish early? Or they want to make sure we check out on time? This put us in a bad mood on both days. How can you get the timing for cleaning so wrong? There was no sign ‘Do not disturb’ that we could have put on the door. "

"Good price "

"We enjoyed every bit of our stay at the hotel, the decor is top notch, the food breakfast and dinner is beautiful. The ambiance and the location is perfect. We love everything."

"They were lovely and kind. "

"Great hotel, clean, great service and great breakfast. On the quieter side of town, 5/10 minute walk into Deansgate, Station and multiple bus routes from hotel. Hotel has an Italian restaurant and food was good. There are local bars and restarts I. The near vicinity. Would recommend "

"Tv reception poor. Room very clean. Duvet not very warm."

"Perfect "

"Great spot and always a great hotel "

"Bar staff not attentive at all. Waited over 15 minutes for a drink and when the other staff were alerted of this, they seemingly did not care. The property itself was lovely and both bars in the hotel are a great addition too. "