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Reviews of Riviera Motel Bundaberg

3.5 out of 5
Riviera Motel Bundaberg
238 Bourbong Street, Bundaberg West, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 247 reviews" "
Rating 8 - Good. 111 out of 247 reviews" "
Rating 6 - Okay. 33 out of 247 reviews" "
Rating 4 - Poor. 10 out of 247 reviews" "
Rating 2 - Terrible. 3 out of 247 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good location
Stayed 1 night in Mar 2024

6/10 Okay

Aliete

Travelled with partner
Liked: Staff & service, amenities
Comfortably bed Good price Rooming Nice bathrooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Joy

Liked: Staff & service, property conditions & facilities
We arrived earlier than the standard check in time. The friendly team allowed us to check in early. Great service when you’re travelling and just want to check in and explore the area. We also had a trailer and the parking was easy. Handy food options which we could walk to.
Stayed 1 night in Jan 2024

8/10 Good

crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and can accommodate 7 people easily
Stayed 1 night in Jan 2024

6/10 Okay

claudia ferri de

Liked: Staff & service
Okay for what we needed. Lovely staff member
Stayed 1 night in Dec 2023

10/10 Excellent

Krista

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice stay, very quiet and clean with a lovely pool. Will definitely stay again.
Stayed 2 nights in Dec 2023

6/10 Okay

Miguel

Business traveller
Liked: Staff & service
It was a rather basic stay nothing flash but not bad. Service was prompt and friendly . Hard to judge on only a one night stay.
Stayed 1 night in Dec 2023

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service
Good convenient location. Would have been better if plates and bowls and cutlery had been provided.
Stayed 2 nights in Jul 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and the staff went above and beyond to make our stay pleasurable.
Stayed 2 nights in Jun 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and comfortable, the one thing I didn't like is room number 9 didn't have a car park was told to park on one side of the driveway. Overall we enjoyed our stay.
Stayed 1 night in Jun 2023

8/10 Good

Allen

Stayed 1 night in May 2023

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Helpful staff with the late arrival. Spacious comfortable room.
Stayed 1 night in May 2023

4/10 Poor

Patrick

Disliked: Property conditions & facilities
Room Extremely run down and dated. Cracked shower screen, worn & dated "everything" holes in walls. Not worth even the lowest rate. Will never stay there again
Stayed 1 night in May 2023

6/10 Okay

Neill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I am sorry and don’t normally give bad reviews but room 12 is not a $160 per night room. It is in dire need of refurbishment. The whole room is original fittings fro the 80s and well past it’s use by date. Had to run around in the shower to get wet with very little pressure.
Stayed 2 nights in Apr 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Keith

Stayed 3 nights in Feb 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location,Eateries within walking distance and Value for money. All staff are very helpful and polite. I would highly recommend to anyone.

8/10 Good

Pamela, Whitby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style motel accommodation. Surprisingly spacious and clean room, absolutely fine for an overnight stay but wouldn't want to spend much longer there. It is on a busy road but you can't hear traffic in the rooms and its convenient to get something to eat in the evening from one of the many fast food places nearby.

6/10 Okay

Poon

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It was a villa oriented place where my family stayed for 2 nights however this place needs major cleanup , bathrooms have disgusting corners and big spiders roaming around the curtains , scaring my kids away . Never going there , it’s a big no unfortunately.

8/10 Good

Fiona

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfortable, quiet and affordable. Kids loved the swimming pool and their own bedroom to stay in. The only thing was the floors could do with a good mop. The last thing you want after a shower is to have dirty feet again when you hop into bed.

8/10 Good

Shaun, Belgian Gardens

Travelled with family
Liked: Cleanliness, staff & service
Very clean property and friendly staff.

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Quiet, shower, bed
Stayed 1 night in Dec 2022

6/10 Okay

Geoff

Disliked: Amenities, property conditions & facilities
This property is sadly in need of major renovation. I booked to stay on two separate occasions. The first room: there was large hole in the ceiling where the light had been changed, the smoke detector was missing, very old refrigerator was extremely noisy all night. The second stay the room I was assigned: main room light did not work, two holes in walls, cracked shower screen, fan only worked on high speed or off and the venetian blind was missing the adjusting rod to adjust the blinds. The restaurant advertised as part of this property has been closed for what looks like a long time. I could not recommend this property.
Stayed 4 nights in Nov 2022

10/10 Excellent

Michael

Stayed 1 night in Nov 2022

8/10 Good

Tanya

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is outdated and dirty. Mould in the bathroom.
Stayed 1 night in Oct 2022

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Sep 2022

8/10 Good

Liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely 1nt stay. Clean & welcoming.
Stayed 1 night in Sep 2022

10/10 Excellent

Peter

Stayed 1 night in Jun 2022

6/10 Okay

Amy

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Our stay was just a quick over nighter. Staff were lovely, the room was quite dated. Whilst the bathroom was clean the rest was only surface tidy and not properly clean. Very noisy area to stay in.
Stayed 1 night in Jun 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but very comfortable It is quiet and convienient for me. Staff are very friendly and helpful
Stayed 1 night in May 2022

10/10 Excellent

Maggie

Stayed 1 night in May 2022

10/10 Excellent

Barbra

Stayed 1 night in Apr 2022

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness
It was a quick stop but I wasn’t keen on the shower but bed was quite firm
Stayed 1 night in Apr 2022

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Needs Renovation
Stayed 3 nights in Feb 2022

8/10 Good

Luke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2022

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The recently refurbished room was spacious and meticulously clean.
Stayed 1 night in Dec 2021

6/10 Okay

Keith

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Out of date shower requires shower restrictor. light cover missing on main light Some Fluorescent not working.Smoke alarm not compliant,
Stayed 2 nights in Dec 2021

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a friendly service with outstanding staff
Stayed 2 nights in Dec 2021

10/10 Excellent

Jennilee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and friendly will be back to stay again
Stayed 1 night in Dec 2021

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person in the office was very friendly and helpful
Stayed 2 nights in Nov 2021

8/10 Good

Diona

Liked: Staff & service, property conditions & facilities, room comfort
Suitable
Not the best or cleanest motel I've stayed in, but served it's intended purpose for us very well for the price
Stayed 1 night in Nov 2021

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very tidy and lovely pool.
Stayed 1 night in Nov 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy with good off road parking
Stayed 1 night in Nov 2021

6/10 Okay

Deb

Travelled with family, Business traveller
Great size car parking.
Stayed 1 night in Nov 2021

8/10 Good

Sharlene

Stayed 1 night in Oct 2021

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay here. Thank you
Stayed 1 night in Sep 2021

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable accommodation
Stayed 1 night in Sep 2021