Avatel Bukit Mertajam

3.0 star property
A comfortable retreat where guests stay connected while enjoying the convenience of being steps away from shopping and urban attractions

Choose dates to view prices

Avatel Bukit Mertajam by Cocotel powered by fave offers a modern, comfortable setting near AEON Mall Bukit Mertajam. Travelers appreciate the in-room WiFi that keeps them connected and the practical benefit of free self parking during their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 30 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Avatel Bukit Mertajam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Avatel Bukit Mertajam?

Self-parking is free at this property.

What time is check-in at Avatel Bukit Mertajam?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Avatel Bukit Mertajam?

Checkout is at noon.

Where is Avatel Bukit Mertajam located?

Situated in Bukit Mertajam, this hotel is within 3 miles (5 km) of Bukit​ Mertajam Hospital, KPJ Penang Specialist Hospital and St. Anne's Church. Megamall Pinang and Bukit Kecil Hujung are also within 6 miles (10 km).

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Reviews

Reviews

7.6

Good

6.8

Cleanliness

8.0

Amenities

6.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 4 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit scary at first maybe due to the construction. But a clean hotel easy park. Every amenities are able to access for a budget hotel.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

nurul adila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price reasonable , unexpected got bath tub , my children love it. The front desk friendly,
Stayed 1 night in Dec 2022
Verified

8/10 Good

Daniel

Liked: Room comfort

Owner of hotel needs to do random check

The housekeeping staff very lazy as hardly cleaned the room as just change the pillow case and never change bedsheets for 2 nights as I reprimanded him(Bangladeshi) as I the stained on bedsheet when I checked in the hotel noticed it. So the next I when off early for breakfast n came back after lunch around 3pm noticed he did not change the bedsheet again. On the next day I asked him he told a white lies he did.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

AIMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort stay

Comfort stay
Stayed 1 night in Apr 2022
Verified

8/10 Good

Ngie Hing

Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Teng hoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified

6/10 Okay

mohd hilmi

Liked: Room comfort
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020