4/10 Lemah
Ingrid
23 Jul 2025
The property is located in an area with many restaurants and shopping options
The rooms are dated.
One major issue, we had blood on the bathroom toilet paper and that cause much undue anxiety and concern as unknown body fluid.
I bought to attention of front desk employee, whom was also very unsettled and stated she would pass onto housekeeping and management.
I followed up with email on 2025-07-21 to hotel directly with photo I took of the toilet paper with the blood clearly on the roll, and to date no response to my concerns to ensure no future guests have to encounter this unsanitary issue in the future.
The front desk clerk was very understanding to my concerns, but unfortunately I will never stay at this hotel again and will advise family members and friends of my experience.
It definitely speaks volumes that my email went unnoticed, even when it involves the health of guests.
Ingrid
Menginap 1 malam pada Jul 2025