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Beautiful property, amazing staff. Could not recommend highly enough.
Nick
Stayed 5 nights in Apr 2024
Response from Natalia R.Palacios- Revenue Manager on 10 May 2024
Thank you, Nick, for your review of Savoy Hotel Buenos Aires. We are glad to hear that you had a positive experience with the beautiful property and amazing staff. Your recommendation is greatly appreciated. We hope to welcome you back in the future for another wonderful stay.
ME ENCANTA LA LOCALIZACION, EL BUEN TRATO, EL AGRADABLE DESAYUNO Y EL CONFORT DEL CUARTO.
WINSTON
Stayed 10 nights in Apr 2024
Response from Natalia R.Palacios- Revenue Manager on 10 May 2024
Gracias por compartir tu opinión sobre el Savoy Hotel Buenos Aires, Winston. Nos alegra que hayas disfrutado de la excelente ubicación, el trato amable, el delicioso desayuno y la comodidad de la habitación. ¡Esperamos verte de nuevo pronto!
Response from Natalia R.Palacios- Revenue Manager on 10 May 2024
Thank you for your review, Xiaobing. We are glad to hear that you had a great experience at Savoy Hotel Buenos Aires. We look forward to welcoming you back soon!
Great hotel, beautiful service, convenient to all.
Yevgeniy
Stayed 2 nights in Mar 2024
Response from Natalia R.Palacios- Revenue Manager on 10 May 2024
Thank you for your review, Yevgeniy! The Savoy Hotel Buenos Aires sounds like a great choice with beautiful service and a convenient location. It's wonderful to hear that you enjoyed your stay at the hotel.
8/10 Good
Jeffrey
Travelled with family
17 Apr 2024
Liked: Cleanliness
Disliked: Amenities
This is a nice historic hotel in the heart of the old city. But, there are nicer places to stay which are also close to hop-on and off bus routes.
Jeffrey
Stayed 2 nights in Jan 2024
Response from Natalia R.Palacios- Revenue Manager on 10 May 2024
Thank you for your review, Jeffrey. We appreciate your feedback.We hope to welcome you back to Savoy Hotel Buenos Aires in the future.
It was a grand vintage like hotel that was very elegant. Staff was amazing and the dining was awesome we had 2 very reasonably priced city tour and tango & dinner outing. Very pleased with my stay.
James
Stayed 3 nights in Mar 2024
Response from Natalia R.Palacios- Revenue Manager on 16 Apr 2024
Thank you, James, for your review of Savoy Hotel Buenos Aires. It sounds like you had a wonderful experience and enjoyed the elegance of the hotel, excellent staff, and amazing dining options. It's great to hear that you also had a pleasant city tour and tango & dinner outing. We are thrilled that you were pleased with your stay at Savoy Hotel Buenos Aires.
This was a great location and property. In a safe area and gated at night. Rooms were lovely, amazing shower and breakfast buffet delicious.
cindy
Stayed 2 nights in Feb 2024
Response from Natalia R.Palacios- Revenue Manager on 3 Apr 2024
Thank you for your positive review of the Savoy Hotel Buenos Aires. We are glad to hear that you enjoyed the great location, lovely rooms, amazing shower, and delicious breakfast buffet. Your feedback is appreciated.
Great historic hotel. Nice rooms. Slightly above Average breakfast both hot and cold items. Large lounge. Updates needed for lounge furniture. Chairs in need of new cushions. Good area for daytime walking but not at night-several homeless in area.
Hotel was beautiful and staff helpful. Concierge not very knowledgeable just wants to sell tours.
Sue
Stayed 2 nights in Mar 2024
Response from Natalia R.Palacios- Revenue Manager on 3 Apr 2024
Thank you for sharing your review, Sue. It's great to hear that you enjoyed the historic Savoy Hotel in Buenos Aires. We appreciate your feedback on the lounge furniture and homeless presence in the area. It's also good to know that the hotel staff was helpful, even though the concierge's approach could be improved. We hope you had a pleasant stay overall!
Response from Natalia R.Palacios- Revenue Manager on 3 Apr 2024
Thank you Jeff for your review! We are glad to hear that you found Savoy Hotel Buenos Aires to be very elegant. We hope to welcome you back soon.
8/10 Good
Mary
Travelled with partner
24 Mar 2024
Liked: Cleanliness
Actual hotel is nice, the area is in a busy part of town, food quality was poor. No room service or communication to reception from room ..... phone didn't work?? Some of the staff were helpful and friendly. Value for money was good.
Mary
Stayed 5 nights in Mar 2024
Response from Natalia R.Palacios- Revenue Manager on 3 Apr 2024
Thank you for sharing your feedback, Mary. It's great to hear that the Savoy Hotel Buenos Aires offers good value for money and that some staff members were helpful and friendly. Your opinion is valuable for the hotel to improve and provide a better experience for all guests.
4/10 Poor
Kevin
Business traveller
16 Mar 2024
A hotel well past it’s best and in need of refurbishment or at least a good clean up.
Kevin
Stayed 5 nights in Mar 2024
Response from Natalia R.Palacios Revenue Manager on 18 Mar 2024
Dear Kevin, Thank you for your feedback. We'll take your comments into consideration for future improvements.
The hotel is well restored and many of the public spaces are stunning examples of neo baroque architecture. The rooms are a little on the small side (which is typical of the period) however they are clean and well appointed. The air conditioning is not typically what we would expect from a North American perspective as it takes some time for the system to cool the room.
Overall - the hotel is well located downtown in a safe clean area. Good value for money. Would definitely stay here again.
Martin
Stayed 2 nights in Mar 2024
Response from Natalia R.Palacios Revenue Manager on 18 Mar 2024
Dear Martin, Thank you for your feedback! We're glad to hear that you appreciated our stunning neo-baroque architecture and found the rooms clean and well-appointed, despite their size. We apologize for any inconvenience with the air conditioning and will look into improving this aspect. We're delighted that you found our downtown location safe and convenient, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Judith
5 Mar 2024
Judith
Stayed 1 night in Mar 2024
Response from Natalia R.Palacios- Revenue Manager on 3 Apr 2024
Thank you for your review! We hope to welcome you back soon.
Our transfer was over 30 minutes late. Not a great way to start our trip as we were so tired. But room was lovely. Breakfast nice. Beautiful property
Gabriella
Stayed 1 night in Mar 2024
Response from Natalia R.Palacios- Revenue Manager on 3 Apr 2024
Thank you for bringing this to our attention. We appreciate your feedback and will take immediate steps to address the issues you've highlighted. Our goal is to provide a comfortable and pleasant experience for all our guests, and we will work diligently to ensure that our hotel meets your expectations.
The hotel is absolutely beautiful. The staff are friendly and extremely helpful. There is so much to see around the city and all within walking distance, but public transportation is also close by for your convenience. There are many places to eat and shop too. Just a wonderful experience.
Kim-Ngan
Stayed 1 night in Feb 2024
Response from Natalia R.Palacios- Revenue Manager on 1 Mar 2024
Thank you for your review, Kim-ngan! It sounds like you had a wonderful experience at Savoy Hotel Buenos Aires. We are delighted to hear that you found the hotel beautiful and the staff friendly and helpful. It's great to know that there are many attractions, dining options, and shopping places within walking distance. Your positive feedback is truly appreciated.
Checkin staff was extremely friendly and allowed us to check in early. The hotel is very historic and charming. Rooms were very clean and modern.
Only complaint is that we ate in the lobby bar twice where they only had 2 people working and the service was extremely slow. Meals were very good though and excellent value for the prices.
Natalie
Stayed 2 nights in Feb 2024
Response from Natalia R.Palacios- Revenue Manager on 1 Mar 2024
Thank you for your review, Natalie. It's great to hear that you had a positive check-in experience and enjoyed the historic charm of the Savoy Hotel Buenos Aires. We appreciate your feedback about the lobby bar service and are glad you found the meals to be good value. Your input helps us improve our services.
Response from Natalia R.Palacios- Revenue Manager on 1 Mar 2024
¡Gracias por compartir tu experiencia en el Savoy Hotel Buenos Aires, A! Nos alegra saber que disfrutaste de tu estadía ¡Esperamos verte pronto de nuevo!
6/10 Okay
Flordeliza
Travelled with family
20 Jan 2024
Liked: Staff & service
The staff are very friendly, helpful and accommodating. The room needs to be improved. The shower is somewhat moldy, dusty in corners. No facial tissue.
Flordeliza
Stayed 3 nights in Jan 2024
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for your feedback, Flordeliza. We appreciate your comments about the friendly and accommodating staff. However, we apologize for the issues with the room. We will address the moldy shower and dusty corners, and make sure there is facial tissue available. We strive to provide a pleasant stay for all our guests and your feedback helps us improve.
10/10 Excellent
Stephen
16 Jan 2024
Stephen
Stayed 3 nights in Jan 2024
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for sharing your feedback, Kevin. We apologize for the inconvenience you experienced with the cleanliness of your sheets and towels. We will address this issue with our housekeeping team to ensure it doesn't happen again. We are glad to hear that you enjoyed our breakfast, and we appreciate your loyalty as a returning guest. We hope to have the opportunity to make it up to you in the future. Please feel free to reach out to our guest relations team for any further assistance.
Response from Natalia R.Palacios- Revenue Manager on 1 Mar 2024
¡Gracias por compartir tu experiencia en el Savoy Hotel Buenos Aires, A! Nos alegra saber que disfrutaste de tu estadía ¡Esperamos verte pronto de nuevo!
Good breakfast. Check your sheets, Ours were not clean, dirty towels. Unlike the first time we stayed two weeks prior. Was disappointed.
Kevin
Stayed 1 night in Jan 2024
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for sharing your feedback, Kevin. We apologize for the inconvenience you experienced with the cleanliness of your sheets and towels. We will address this issue with our housekeeping team to ensure it doesn't happen again. We are glad to hear that you enjoyed our breakfast, and we appreciate your loyalty as a returning guest. We hope to have the opportunity to make it up to you in the future. Please feel free to reach out to our guest relations team for any further assistance.
Nice property, seemed well maintained, gated, safe. Good breakfast buffet. Clean room.
Kevin
Stayed 2 nights in Dec 2023
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you Kevin for your review of the Savoy Hotel Buenos Aires. We are glad to hear that you found the property to be nice and well-maintained, with a gated and safe environment. It's great that you enjoyed the breakfast buffet and found your room clean. Our team appreciates your feedback. We hope to welcome you back in the future.
It's a historical hotel. They're very accommodating and professional.
Mercedes
Stayed 8 nights in Dec 2023
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for your review, Mercedes!We're glad to hear that the Savoy Hotel Buenos Aires provided a historical setting and that the staff was accommodating and professional. Your feedback will be valuable for future guests.
It was fantastic! Staff were friendly and helpful everyone did a superb job!
Will stay there again and again.
Excellent location
Scotty
Stayed 2 nights in Jan 2024
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for your review, Scotty! We're glad to hear that you had a fantastic stay at the Savoy Hotel Buenos Aires. It's great to know that the staff were friendly and helpful, We appreciate your feedback and look forward to welcoming you back again in the future.
This place was very historic. I loved the fact all the people who worked with us knew the hotel. All the staff was very helpful and friendly. The hotel rooms have been updated to a more modern feel. It had three bed suites which are hard to find.
Erik
Stayed 2 nights in Jan 2024
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for sharing your review, Erik! We're glad to hear that you enjoyed the historic atmosphere of the Savoy Hotel Buenos Aires. It's great that the staff was friendly and knowledgeable, and that the hotel rooms have been updated to a more modern feel. We appreciate your feedback!
Great location for walking to restaurants and several tourist attractions.
Sheila
Stayed 2 nights in Dec 2023
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for your review, Sheila! We appreciate your feedback on the Savoy Hotel Buenos Aires. We're glad to hear that you enjoyed the great location, which allowed for easy access to restaurants and tourist attractions.
8/10 Good
Alande
4 Jan 2024
Alande
Stayed 5 nights in Dec 2023
Response from Natalia R.Palacios- Revenue Manager on 1 Mar 2024
¡Gracias por compartir tu experiencia en el Savoy Hotel Buenos Aires, A! Nos alegra saber que disfrutaste de tu estadía ¡Esperamos verte pronto de nuevo!
4/10 Poor
Betty
2 Jan 2024
Betty
Stayed 4 nights in Dec 2023
10/10 Excellent
Sinisa
30 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Good sleep
Just needed a nice sleep on a hot day in Buenos Aires. Affordable, in a good location, with AC and comfy bed.... great night sleep indeed.
Sinisa
Stayed 1 night in Dec 2023
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for your feedback, Sinisa! We're glad to hear that you had a good night's sleep at Savoy Hotel Buenos Aires. Our affordable rates, convenient location, and comfortable beds are designed to ensure a great stay. We appreciate your review and look forward to welcoming you back in the future.
8/10 Good
Edward, Puerto Vallarta
27 Dec 2023
Liked: Cleanliness, staff & service
King size bed was 2 twins pushed together, so they collapsed in the night!
Edward
Stayed 1 night in Dec 2023
Response from Natalia R.Palacios- Revenue Manager on 22 Jan 2024
Thank you for your review, Edward. We apologize for the inconvenience you experienced with the bed at the Savoy Hotel Buenos Aires. We will address this issue with our housekeeping team to ensure all beds are properly set up for our guests' comfort. We appreciate your feedback and hope you have a pleasant stay next time.
8/10 Good
Dimitrina
Travelled with family
22 Dec 2023
Liked: Cleanliness, staff & service
Stuff didn't speak English.
We had a quadruple room yet the housekeeper keeps giving us two set of towels. We had to keep calling the front desk for additional towels m. We stayed there for 5 nights
Breakfast was the same every morning. It gets old.
Location and accessibility to everything was great.
I like the location and that was suitable for the congress I was attending
Frances
Stayed 5 nights in Nov 2023
6/10 Okay
Colin Andrew
Travelled with group
1 Dec 2023
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms are in need of modernization, also no mats are provided to step out the shower which is dangerous with wet feet on a marble flooring. Main bar area is very grand and well with having a drink in to soak up the grandeur.