Daily buffet breakfast (KRW 15000 per person)
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Reviews of Polaris Hotel

3.5 out of 5
Polaris Hotel
27, Sohyang-ro 13beon-gil, Wonmi-gu, Bucheon

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 385 reviews" "
Rating 8 - Good. 114 out of 385 reviews" "
Rating 6 - Okay. 37 out of 385 reviews" "
Rating 4 - Poor. 7 out of 385 reviews" "
Rating 2 - Terrible. 9 out of 385 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reynner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is on another level. The room was really clean and the amenities are great!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Insun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 4 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older but still nice. Clean and there are many restaurants around and a metro station just a few minutes walk.
Stayed 4 nights in Dec 2023

10/10 Excellent

Taekjun

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Dec 2023

8/10 Good

Hye

10/10 Excellent

Byungjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Stayed 8 nights in Oct 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is perfect for foodies
Stayed 5 nights in Oct 2023
Response from Polaris Hotel on 24 Oct 2023
Hello BryanThank you for your valuable opinionBucheon Polaris Hotel will continue to work harder in the futurethank you

6/10 Okay

Karina

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Polaris Hotel on 14 Oct 2023
Karina님 안녕하세요고객님의 소중한 의견 감사드립니다.앞으로도 더욱 노력하는 부천 폴라리스 호텔이 되겠습니다.감사합니다.

10/10 Excellent

Jong-Mi

Stayed 1 night in Sep 2023
Response from Polaris Hotel on 28 Oct 2023
Jong-Mi님 안녕하세요고객님의 소중한 의견 감사드립니다.앞으로도 더욱 노력하는 부천 폴라리스 호텔이 되겠습니다.감사합니다.

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Polaris Hotel on 12 Aug 2023
Meng님 안녕하세요저희 호텔을 이용해주셔서 감사합니다.앞으로도 노력하는 부천 폴라리스 호텔이 되겠습니다.

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room
Stayed 2 nights in Jan 2023

10/10 Excellent

Hak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Kanphassorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Krystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean and spacious the rooms were. The staff was friendly and very helpful.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mohamad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 7 nights in Jul 2022

10/10 Excellent

Edward

Stayed 1 night in Apr 2022
Response from 폴라리스 호텔 on 25 Apr 2022
Edward 고객님, 안녕하십니까? 부천 폴라리스 호텔입니다. 먼저 고객님께서 저희 부천 폴라리스 호텔을 매번 선택해 주시고 이용해 주신 점과 귀중한 시간을 내 주시고 고객님의 소중한 의견을 남겨주신 점 진심으로 감사드립니다. 고객님의 투숙 경험에 대한 만족감을 전달해 주셔서 정말 감사드립니다. 고객님의 고견에 매우 감사드리며 더 나은 청결과 더 나은 서비스로 보답할 것을 약속드립니다. 고객님에게 늘 건강과 행복이 가득하길 기원합니다.

10/10 Excellent

Herman

Stayed 14 nights in Mar 2022
Response from 폴라리스 호텔 on 14 Apr 2022
Herman 고객님 안녕하세요. 폴라리스 호텔입니다. 10점 만점의 10점을 주셔서 감사합니다. 고객님에게 늘 건강과 행복이 가득하길 기원합니다.

10/10 Excellent

Kyung Soo, La Mirada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

ATEMNKENG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2021
Response from FRONT DESK on 8 Sept 2021
Thank you for your feedback. We hope to see you again in the near future. Warm regards.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from FRONT DESK on 22 Jun 2021
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from 폴라리스 호텔 on 6 Jun 2021
저의호텔을 이용해주셔서 감사드립니다. 더욱 발전하는 폴라리스 호텔이 되겠습니다. 다시 뵙기를 바라오며 언제나 최선을 다 하겠습니다. 감사합니다.

10/10 Excellent

SanghunLee, Changwon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
다른 호텔 방에 비해 큰편이고 깔끔하고 뷰도 괜찮고 직원들 친절하고 ㅋ 흠 잡을 곳은 없었습니다. 욕조 엄청 커서 반신욕도 하고 싶었는데 전날 술을 너무 많이 마셔서 늦잠 자서 못했습니다 ㅠ
Stayed 1 night in Jul 2020
Response from FRONT DESK on 20 Jul 2020
안녕하십니까 폴라리스 호텔 입니다. 고객님의 소중한 후기에 진심으로 감사드리며 앞으로 더욱더 발전하는 모습 보여드릴수 있도록 항상 노력하겠습니다. 감사합니다.

8/10 Good

Herman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2020
Response from HOTEL POLARIS on 18 Feb 2020
Thank you for sharing your review during your stay at hotel Polaris. We really appreciate it. We hope to see you again With kind regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel is friendly and the room is comfortable.
Stayed 8 nights in Dec 2019
Response from FRONT DESK on 5 Jan 2020
Thank you very much with all my heart for your valuable review we hope to see you again We are looking forward to seeing you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, everything and more for what you pay. The bath is a two person jacuzzi.
Stayed 1 night in Dec 2019
Response from POLARIS HOTEL on 29 Dec 2019
Thank you for sharing your review about the memorable time you had with us during your recent stay at hotel Polaris. We really appreciate it. We hope to see you again in the future. With kind regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location n nice service. Room is very cleaned
Stayed 1 night in Dec 2019
Response from POLARIS HOTEL on 29 Dec 2019
Thank you for your kind words and warm feedback. We hope you had a memorable stay with us. We look forward to welcoming you again soon. Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location. Great service. Room amenities so-so
Great location. If you are taking the subway, take exit 4 from Sangdong station (Line 7). Will be spolit for food choices. Room amenities may be a little less than basic but the service staff at the front desk were all excellent and made up for everything lacking. Cleanliness was just about okay. We were offered free breakfast too over Xmas period. Do note that if you are travelling in winter, the hotel room does not come with heated flooring. There was a heater though.
Breakfast Spread til 10am
Spacious room
Room heater
Stayed 2 nights in Dec 2019
Response from POLARIS HOTEL on 29 Dec 2019
Thank you for recently staying with us at hotel Polaris. We would like to personally thank you for taking the time to provide feedback. We are continuously focused on every guest, every time and your feedback certainly assists us in this area. We are greatly concerned to read that on this occasion we did not meet your expectations. We note your comments relating to the our service. We still hope you had a memorable stay with us. We look forward to welcoming you back soon. Thank you so much. Kindly Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
they started to cleanup my room when i was in room
Stayed 2 nights in Nov 2019
Response from Front Desk on 27 Nov 2019
Thank you very much for visiting our hotel We will do our best always and we are very sorry to bother you Thank you again

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was kind and facilities was clean but to enter parking lot was inconvenient.
Stayed 1 night in Oct 2019
Response from FROT DESK on 3 Nov 2019
Thank you for your review and . We truly appreciate your encouraging words. We hope to welcome you again in the near future. Warm regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my Italian clients, I booked two rooms at this hotel, and they were very satisfied. According to their comments, the rooms were quiet and clean, the A/C worked well, and especially Alex Chung, general manager, was very polite and kind.
Stayed 4 nights in Jul 2019
Response from General Manager on 24 Jul 2019
Thank you for your review and taking the time to comment on your staying. We will do our best always. We hope to see you again soon! Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from POLARIS HOTEL on 10 Jul 2019
저희호텔을 이용해주셔서 감사드립니다 더 좋은 호텔이 되기위해 노력하는 호텔 폴라리스가 되겠습니다 다시한번 감사드립니다

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019
Response from POLARIS HOTEL on 17 Jun 2019
귀중한 시간내어주셔서 감사드립니다 점점 발전하는 호텔 폴라리스가 되겠습니다 또 뵙겠습니다 다시한번 감사드립니다

8/10 Good

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from POLARIS HOTEL on 13 Jun 2019
이용해주셔서 감사합니다.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great except a big flaw.
I will start by saying I would stay here again. The location was wonderful, near restaurants and the subway. The staff was very kind and welcoming. The bed and bedding was super comfortable and I slept well. The room was very quiet. Daily service was very good. For the money (I paid 77 a night) I found the value very good and overall very good. The only downside for me was parts of the bathroom needing cleaning. The glass, toilet and bathtub were all very clean. It was the bottom part of the bathroom tiles (at least a foot in length going up; as well as some of the grout between the tiles on the floor) that desperately needed scrubbing and around the tub needs caulking-and when I say desperately, I am not exaggerating. But, again, overall very pleased but I do hope they implement a new standard with the cleaning of the bathrooms. The breakfast buffet looked great, we just did not utilize due to our plans.
Stayed 8 nights in Apr 2019
Response from POLARIS HOTEL on 13 Jun 2019
Thank you for your feedback and taking the time to comment on your latest stay experience at the Hotel Polaris. We truly apologize about your inconvenience while you staying. We looking into the problem you commented and will be fix soon. We hope to welcome you again in the near future. Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from POLARIS HOTEL on 3 May 2019
이용해주셔서 감사합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location and the staff were very helpful
Stayed 1 night in Apr 2019
Response from POLARIS HOTEL on 1 May 2019
If you visit our hotel again, we'll do our best. Thank you.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We wanted to stay outside of Seoul to be closer to our son and found this location also offered a neighborhood feel. The subway ride to downtown Seoul is 50 minutes. We went downtown 4 out of 5 days to see historical attractions, and still had time to see local sights, like a traditional Korean outdoor market in Bupyeong-gu. The hotel staff was excellent and very attentive to our needs as first-time visitors to Korea. We’d definitely stay here again.
Stayed 5 nights in Mar 2019
Response from POLARIS HOTEL on 3 May 2019
Greeting Mr. sean good to see your feedback. I hope your first visit to Korea will be a good memory. I look forward to seeing you again. Thank you sir.

10/10 Excellent

chunyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Thanks. Good breakfast than I expected
Stayed 1 night in Mar 2019
Response from POLARIS HOTEL on 12 Mar 2019
Thank you for your visit. also thank you for your feedback.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from 폴라리스호텔 on 29 Apr 2019
이용해주셔서 감사합니다. 늘 최선을 다 하는 폴라리스호텔이 되겠습니다. 다음에 또 뵙겠습니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from 폴라리스호텔 on 29 Apr 2019
이용해주셔서 감사합니다. 다음에 또 뵙겠습니다. 감사합니다. 늘 최선을 다하는 폴라리스호텔이 되겠습니다.

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff !
Stayed 6 nights in Jan 2019
Response from POLARIS HOTEL on 16 Feb 2019
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Edwin, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed it for the price good value. The staff was very helpful.
Stayed 2 nights in Nov 2018
Response from POLARIS HOTEL on 8 Nov 2018
Thank you for your feedback and taking the time to comment on your latest stay experience at the Hotel Polaris. We truly appreciate your encouraging words. We hope to welcome you again in the near future. Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018
Response from POLARIS HOTEL on 30 Oct 2018
이용해주셔서 감사합니다. 다음에 또 뵙겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from POLARIS HOTEL on 26 Oct 2018
이용해주셔서 감사합니다.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & room was very big. Beds were extremely firm (not my preference). Staff was very friendly and all travel amenities & water given in room was a great touch.
Stayed 2 nights in Oct 2018
Response from POLARIS HOTEL on 26 Oct 2018
Thank you for your feedback and taking the time to comment on your latest stay experience at the Hotel Polaris. We truly appreciate your encouraging words. We hope to welcome you again in the near future. Warm regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great area. Lots of choices for food. Traditional Korean and some western choices also. Area quiets down by 10 or 11 each night. About 20 minutes to Incheon airport.
Stayed 2 nights in Aug 2018
Response from POLARIS HOTEL on 2 Sept 2018
Thank you for your feedback and taking the time to comment on your latest stay experience at the Hotel Polaris. We hope to welcome you again in the near future. Warm regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
I had a great rest, accomodation and service is good.
Stayed 3 nights in Jun 2018
Response from POLARIS HOTEL on 2 Jul 2018
Thank you for your feedback and taking the time to comment on your latest stay experience at the Hotel Polaris. We truly appreciate your encouraging words. We hope to welcome you again in the near future. Warm regards

8/10 Good

chris , Artesia, CA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to subway
Staff so kindness. Room so clean. Close to subway and restaurant.
Stayed 1 night in Dec 2017
Response from Corinne Heo on 1 Jan 2018
Thank you for staying with us. we hope to see you again.

10/10 Excellent

Dave, Irvine, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to restaurant and public transportation. Good for business travel.
Stayed 1 night in Nov 2017
Response from Jessica Lee on 2 Dec 2017
저희 숙박 시설을 이용해 주셔서 감사합니다. 고객님 의견에 감사드립니다!

10/10 Excellent

vivi , asian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,clean and comfortable acomodation
I will back to stay this hotel again if i come to korean next time, cause this hotel is very comfotable and easy go to aby where
Stayed 3 nights in Nov 2017
Response from Peter Lee on 26 Nov 2017
Thank you for your answer. Hotel Polaris always welcome for your visit. Thanks again.