Travel to Bucelas

In a hotel of this status I would have expected to see a Nespresso or other coffee machine in the room rather than just a kettle and instant coffee packets that were never refreshed nor was creamer ever provided. Dirty coffee cups weren’t always picked up. The breakfast buffet lacked variety and no option to order other choices.

It was our first time in Lisbon and chose this hotel because of how close it is to the main streets in Lisbon, walking distance. The staff is so welcoming and friendly from the time you check in throughout the whole stay until we checked out. They helped set up transportation when we needed it to get to airport and train stations. Very helpful, nice, friendly, clean, and amazing hospitality! We Will definitely come back for our next visit to Lisbon!

There is much to say about this place; its charming and nostalgic style makes the whole experience different and remarkable. We specially appreciated that through little things you felt at home; wether it was the hot tea and pastries available at the lounge when you got back, or the invitation Port Wine at your room receiving you after the day was over. We had a small dental accident and the staff was super helpful and helped us arrange an appointment with a local dentist. The room and bathroom were on point, even had several gadgets and adaptors for plugin in the phone or any other device. The location is convenient, not exactly walkable, but just a 5 mins cab from the good stuff! Would totally recommend it!

Loved the upgrade and the knowledgable, friendly staff. Lots of construction going on around the hotel.

Staff was super nice and always tried to help. The lobby was beautiful. Breakfast was amazing. Loved how staff continuously restocked and kept an eye out if anything was needed. Our room was very nice and clean