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Reviews of Harmon House

4 out of 5
Harmon House
Chaussée de Charleroi 50, Brussels

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 170 reviews" "
Rating 8 - Good. 61 out of 170 reviews" "
Rating 6 - Okay. 14 out of 170 reviews" "
Rating 4 - Poor. 8 out of 170 reviews" "
Rating 2 - Terrible. 6 out of 170 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Harmon House Team on 15 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Harmon Reception Team on 9 Dec 2023
Dear Guest,Thank you for your comment regarding your stay at the Harmon House. You seem to be very satisfied with your stay. This makes us happy and proud of our work and the effort the whole team puts in every day to make this place the place it is today! We hope to see you again very soon!Sincerely,

10/10 Excellent

Naveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Olivier at the front desk was very helpful. We found the cappuccinos and hot chocolate a the hotel were the best. Camille at the bar during breakfast is a had worker. Dolce Amore and TerO are excellent restaurants within walking distance of the hotel. When I do return to Belgium I will be staying here for sure.
Response from Harmon House Team on 24 Oct 2023
Dear Naveen,Thank you for your comment regarding your stay at the Harmon House. You seem to be very satisfied with your stay. This makes us happy and proud of our work and the effort the whole team puts in every day to make this place the place it is today! We hope to see you again very soon!Sincerely,

10/10 Excellent

Adrian, Newcastle Under Lyme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small problem with the room we booked but were moved straight away to an upgraded room without any debate. Jessica and the team were fantastic.
Stayed 9 nights in Sep 2023
Response from Harmon House Team on 8 Oct 2023
Thank you very much for your kind comment!!

6/10 Okay

Camilla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Harmon House Reception Team on 15 Sept 2023
Dear Guest,Thank you for your comment about your stay at Harmon House!We hope to see you again soon! Sincerely,

4/10 Poor

Joe

Travelled with partner
Strong smells in the bathroom, no AC in the room. Very very poor breakfast, just horrible stay
Stayed 2 nights in Aug 2023
Response from Harmon Reception Team on 7 Sept 2023
Dear Guest,Thank you for taking the time to leave a comment regarding your last stay at Harmon House.We apologize for the fact that we were not able to meet your expectations. We guarantee you a more pleasant stay should you decide to give us a second opportunity.Sincerely,

10/10 Excellent

Fabien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, the staff are nice and very welcome! Ideal location if you want to impress your GF or your other half. The possibility to play with the light system to make it the way you want it’s just amazing. Definitely looking forward to comeback!
Stayed 1 night in Aug 2023
Response from Harmon Reception Team on 27 Aug 2023
Dear Fabien,Thank you for your comment regarding your stay at the Harmon House. You seem to be very satisfied with your stay. This makes us happy and proud of our work and the effort the whole team puts in every day to make this place the place it is today! We hope to see you again very soon!Sincerely,

8/10 Good

Daniel

Stayed 4 nights in Apr 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice!!!!! But the fact that we had to be quiet because they were filming, had to walk over and around film equipment, film staff would not step aside so we could get in and out of elevator or the lobby was ridiculous.
Stayed 1 night in Feb 2023
Response from Harmon House Team on 6 Mar 2023
Dear Kelly, Thank you for taking the time to leave a comment regarding your last stay at Harmon House. We apologize for the fact that we were not able to meet your expectations. We guarantee you a more pleasant stay should you decide to give us a second opportunity. Sincerely,

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harmon House is an elegant boutique hotel in the perfect location of Brussels! A 5 minute walk to the high street shops and 30 minute walk to Grand Place! The gym is excellent with absolutely every possible piece of equipment available. The spa is faultless, a powerful and hot steam room, a beautiful dimly lit pool area at a good temperature, with ultra modern changing rooms and a waiter on hand for drinks. The bedrooms (We were upgraded to a Master Suite due to the double room being not to our expectations) are fantastic and spacious! A huge bath and shower area and Smart TV! Only improvement in my opinion could be for the option of food. It would’ve been nice to sit in the bar area, and have food options as next door (Pentahotel) had food and sports bar facilities! As for how staff are, Thiago was absolutely excellent and provided amazing assistance to us! He went above and beyond to make sure we were happy with our stay! Special Thanks Thiago!
Stayed 3 nights in Feb 2023
Response from Harmon House Team on 6 Mar 2023
Dear James,Thank you so much for your kind comment!We are so glad you enjoyed your stay, especially our Master Suite and our spa!This makes us happy and proud of our work and the effort the whole team puts in every day to make this place the place it is today! We hope to see you again very soon!Sincerely,

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Harmon House Team on 7 Mar 2023
Dear Peter,Thank you for your excellent rating!Kind regards,

10/10 Excellent

Sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing hotel and staff were so lovely will definitely be going back!
Stayed 2 nights in Nov 2022

8/10 Good

JUAN, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to most landmarks in Brussels but not in the middle of everything/chaos. Staff was friendly and helpful at all times. Rooms were clean and comfortable.
Stayed 2 nights in Oct 2022

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a holiday in Brussels
Amazing hotel and friendly/helpful staff. My husband and I stayed here as our 2nd hotel in Brussels because I wanted a little bit more of a comfortable yet elevated experience instead of always going for the cheapest option, and am I glad I asked my husband to do a second hotel! This was such a nice hotel in a better/cleaner location. The location was also near metro stations and tram stations. It's right by a convenience store and many other restaurants. The staff were super nice to us and were able to accommodate us even though we arrived early. We were only looking to ask them to help us store our bags since we got there at 10am, but the gentleman at the reception said they already had a room available so we didn't have to wait. Thank you so much for that! I also appreciate that both sides of the bed had a touchscreen feature that helps us control room temp, a do not disturb feature, helps us with turning on/off lights, and an ambiance feature.
Stayed 4 nights in Sep 2022

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022
Response from Harmon House Team on 3 Sept 2022
Dear Roger,Thank you very much for your kind evaluation!We are looking forward to welcoming you in our beautiful hotel very soon again!Kind regards,

10/10 Excellent

walter

Stayed 2 nights in Aug 2022
Response from Harmon House Team on 3 Sept 2022
Dear Walter,Thank you very much for your kind evaluation!We are looking forward to welcoming you in our beautiful hotel very soon again!Kind regards,

8/10 Good

Aude

Business traveller
Liked: Cleanliness, staff & service
Enjoyable stay
Comfortable hotel in a convenient location. Staff is kind and helpful
Stayed 2 nights in Jun 2022
Response from Harmon House Team on 27 Jul 2022
Dear Aude, Thank you for your kind review! We are looking forward to welcoming you again! Kind regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The location of the hotel is great - multiple shops and restaurants around. The bed was comfortable, the room was big. I enjoyed the mini fridge and complimentary coffee. However, there needs to be more amenities in the bathroom: hand soap, conditioner would be nice.
Stayed 1 night in Jun 2022
Response from Harmon House Reception Team on 19 Jun 2022
Dear guest, Thank you for your kind message! We are looking forward to welcome you again! Kind regards!

4/10 Poor

Shiki

Disliked: Staff & service, amenities, property conditions & facilities
I needed to go to reception to open the door. Because my room's card was not recognized for lock.
Stayed 2 nights in Jun 2022
Response from Harmon House Reception Team on 19 Jun 2022
Dear Shiki, Thank you for your message! We are sorry that your room key was demagnetized (probably due to your phone...) Wishing you a lovely day! Kind regards,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

2/10 Terrible

Fabrice

Stayed 1 night in Feb 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Pool or hot tub wasn’t free.
Stayed 14 nights in Jul 2021
Response from Harmon House Reception Team on 16 Aug 2021
Dear guest, Thank you for you comment! Please note that due to our success with the spa and the very competitive rates, we highly recommend to book it in advance.. Kind regards,

10/10 Excellent

Wolfgang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern feel with charm & comfort
Nice feel. Modern feel with charm and comfort.
Stayed 1 night in Nov 2020

10/10 Excellent

Dan, Luxembourg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and super comfortable stay. Silent rooms, friendly stuff, nice beds.
Stayed 3 nights in Aug 2020
Response from Lucia - Harmon House Reception Team on 4 Sept 2020
Dear Dan, Thank you for your comment! We are glad you have enjoyed your stay and are looking forward to welcoming you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay all round!👍
Stayed 1 night in Aug 2020
Response from Lucia - Harmon House Reception Team on 30 Aug 2020
Thank you for your comment! We hope to welcome you in our establishment again soon! Kind Regards, Lucia - Harmon House Reception Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 1 night in Apr 2020
Response from Harmon House Reception Team on 23 Apr 2020
Thank you so much for your nice review!

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Good hotel for the price
Stayed 1 night in Mar 2020
Response from Harmon House Reception Team on 11 Mar 2020
Thank you for your nice review!

8/10 Good

Musenge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Harmon House Reception Team on 22 Jan 2020
Thank you for your nice review!

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Can not recommend this hotel enough. It is one of the nicest places we have stayed. Stayed here between Christmas and New Year in one of the suites and it was absolutely delightful. Staff are brilliant and the whole experience has been a joy (and you always get crisps with your drink 🤗👍)
Stayed 3 nights in Dec 2019
Response from Reception on 1 Jan 2020
Dear Damien, Thank you for your nice comment! Your pictures are absolutely onderful! We wish your a Happy New Year and hope the welcome you soon again! Kind regards, Harmon Hosue Reception Team

10/10 Excellent

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Excellent up to every detail
Stayed 1 night in Dec 2019
Response from Harmon House Reception Team on 2 Jan 2020
Dear Pavel, Thank you so much for your kind comment! Wishing you a Happy New Year 2020!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Harmon House Reception Team on 12 Jan 2020
Thank you for staying with us!!

10/10 Excellent

Taryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business trip stay
Harmon House delivered what I needed and expected for a business trip. The bed was too soft for my liking, but I still had a good night because it was so quiet. The shower doesn't have a light in it, so it can feel a bit dark. Apart from that, it was a great stay. Staff were very friendly.
Stayed 1 night in Oct 2019
Response from Harmon House Reception Team on 2 Jan 2020
Dear Taryn, Thank you for your nice comment! We are glad to confirm that we will improve the lights in the bathroom. Wishing you a Happy New Year 2020!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, great location!
Nice, new hotel in good location. The staff was friendly and helpful. The hotel was very clean, but still in need of finishing touches.
Stayed 2 nights in Oct 2019

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
the noise from trams on the main road were annoying, however the location and hotel were nice
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Harmon House Reception Team on 7 Sept 2019
Thank you for staying with us!!

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Harmon House on 23 Aug 2019
Dear Guest, We are disappointed you did not completely enjoyed your stay with us. Please feel free to book again with us, we will be delighted do our best to make you have a fully positive experience at the Harmon House. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from David Brainis on 12 Aug 2019
Thank you for staying with us! We will be delighted to welcome you again at the Harmon House. Have a lovely day!

6/10 Okay

Kate

Stayed 2 nights in Jul 2019
Response from David Brainis on 12 Aug 2019
Dear Kate, Thank you for your review. We see, unfortunately, that you were not completely satisfied of your stay with us. We are sure we can correct it and would be delighted to welcome you again. Please feel free to book again with us and, you will see, you will not be disappointed! Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from David Brainis on 12 Aug 2019
Dear David, Thank you for your review! We are more that glad that you enjoyed your stay with us. Please feel free to book again, we will be more that happy to welcome you! Have a lovely day!

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
The air conditioning was not working properly so after letting the front desk know, we were told that they had a faulty air conditioning system and have been waiting for a week already to have ti repaired. They are busy constructing another building right next door and the noise from the digging came through the hotel. The tram noise from the out side was very loud. No offer of compensation or complimenatry breakfast was offered, just a credit for the one cup of coffee I had.
Stayed 4 nights in Jun 2019
Response from David Brainis on 12 Aug 2019
Good day! Thank you for your review! We are more than happy to confirm you that the conditioning system has been fixed and everything is working perfectly now! We are of course disappointed that you did not fully enjoyed your experience with us and would be delighted to welcome you again and have the opportunity to make you fall in love with our hotel! Please feel free to book again with us, you will not regret it! Have a lovely day!

8/10 Good

RamZ, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, right on the tram line less than a block from one of the stops. Very new small hotel with nice modern rooms. Checked in close to midnight and AC seemed really weak but lucky it was a cool night and was able to open the balcony doors to cool off the room quickly. AC would be my only complaint. Not sure how it would do on a hot July day.
Stayed 1 night in May 2019

10/10 Excellent

YAB, London, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 20 minutes' walk from Brussels-Midi or central. Nice decor, digital, and friendly staff. Quite quiet (though tram can be heard). There is a Carrefour just across the street. The penthouse room with terrace is big, although there may need more walls to segregate different parts of the room. Overall, good for a short, romantic stay.
Stayed 3 nights in May 2019

10/10 Excellent

Dilype, Sechelt BC

Liked: Cleanliness, staff & service
The room was very modern and and comfortable. Very clean and quiet in spite of the huge construction site next door. The only thing that surprised us was the bill for breakfast at the end of our stay as we were not informed that it was not complimentary. I don’t mind paying but I would have liked to have been told at check in.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice, even better than the pictures. Staff were helpful and gave advice on tourist attractions as how to get there. The room was clean and all the faciliaties were excellent.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at the front desk was great very helpful and polite.
Stayed 1 night in May 2019

10/10 Excellent

Maria, Rio de Janeiro, Brazil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A chic boutique hotel. Great breakfast and very nice staff. The neighborhood close by the hotel has nice local restaurants.
Stayed 3 nights in Apr 2019

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New place good staff awesome location
Was awesome just needed elevator working staff wonderful closeti everything and brand new
Stayed 1 night in Apr 2019